Residenza Ki in Rome

I would not recommend this property to anyone based on my experience. Upon arrival, the check-in process was confusing and lacked organization. There was no staff available to properly greet guests or handle questions, which immediately raised concerns about safety and support. The keys were left unattended and the process did not feel secure. Once inside the room, the condition was far below expectations. The space was visibly unclean and there were roaches present, which made it extremely difficult to feel comfortable. The presence of pests is unacceptable in any lodging environment, as it creates both a sanitary and safety concern.

Beyond that, the general upkeep of the property appeared neglected. Surfaces were not properly cleaned, and there was no evidence of regular maintenance or care. When issues arose, there was no one on-site to provide assistance or resolution. A basic level of hospitality was missing throughout the stay. Travelers rely on properties listed through platforms like ******* to meet minimum standards of cleanliness, security, and professionalism, and unfortunately, this property did not meet those standards in any way.

Overall, the combination of poor check-in procedures, lack of staff presence, unsanitary room conditions, and roach infestation made this stay extremely unpleasant. I hope this review helps future travelers make an informed decision, as I would strongly encourage considering alternative accommodations.

Don’t stay here - so many better options in Rome
Check in was annoying as the key had to be picked up from another location which wasn’t disclosed ahead of time. Breakfast was not good and took place literally right outside everyone’s rooms and woke everyone up early in the morning. Too many options in Rome to be staying at a place like this.

there to check you in, just a paper note on the door to go to a different hotel a few blocks away that checks you in. Fun. The bathroom had mold all over the walls and especially in the corners of the shower and due to lack of cleaning the shower, my husband slipped and fell and hit his back and head. Being a bed and breakfast you will hear EVERYONE AND EVERYTHING starting at 5:45am so if you enjoy sleep this place is NOT for you. You walk up to the second floor for this hotel (3 flights of stairs) as the lower floor is a different hotel but I’m pretty sure they share the same breakfast quarters which is fine, however, the breakfast quarters butt right up to each and every room so no one is respectful or quiet in the morning. The air conditioner was rigged and broken and someone had stuffed a cup in it just to get the AC to blow. The TV didn’t work. All in all worst I’ve ever had and while close to the Spanish Steps and Trevi, please for the love of God go and stay literally ANYWHERE BUT HERE! Rome was incredible and we had the best time here but the bed and breakfast was awful. Ciao!

YOU'VE BEEN WARNED!!! Do yourself a favor and steer clear away from this place. The entire stay was literal living hell and we couldn’t get out fast enough. There is no one there to check you in, just a paper note on the door to go to a different hotel a few blocks away that checks you in. Fun. The bathroom had mold all over the walls and especially in the corners of the shower and due to lack of cleaning the shower, my husband slipped and fell and hit his back and head. Being a bed and breakfast you will hear EVERYONE AND EVERYTHING starting at 5:45am so if you enjoy sleep this place is NOT for you. You walk up to the second floor for this hotel as the lower floor is a different hotel but I’m pretty sure they share the same breakfast quarters which is fine, however, the breakfast quarters butt right up to each and every room so no one is respectful or quiet in the morning. The air conditioner was rigged and broken and someone had stuffed a cup in it just to get the AC to blow. The TV didn’t work. All in all worst I’ve ever had and while close to the Spanish Steps and Trevi, please for the love of God go and stay literally ANYWHERE BUT HERE! Rome was incredible and we had the best time here but the bed and breakfast was awful. Ciao!

I went to Rome before covid started and booked this hotel with my sister to stay for a few days. We literally checked into the hotel and were appalled by the old, outdated, and dirty room and LEFT that moment. We didn't care if we didn't get out money back because it's not worth staying at such a place. Thankfully we found a much nicer hotel nearby! If your older- be mindful there is NO elevator. Which is normal i gather for older hotels. The hotel is in a good location, but so is a lot of other hotels! It's Rome! There are many choices people. I don't understand why the owners don't just update this place. Really, i get the attraction of cheap hotels but look elsewhere