Wanosato in Takayama

We stayed in May of last year: Absolutely horrific Ryokan. The worst we've ever stayed out of dozens of dozens we've stayed this year alone. We were treated differently and service was cold, literally did not exist most of the time. Hotel grounds were small and muddy and so hard to walk on! Especially with Japanese sandals. The rooms look like they're actually *******. The bathroom is moldy, had bugs all over it. It was beyond disgusting and looks like from two centuries ago. Room had no real porch or balcony once you're out the back door. Location is well out of the way on a highway. Food was very very mediocre for such an expensive resort. Lobby had sand all over the ground and smelled of strong incense. There were no individual rooms for dining either as shown online. It is a hotel that only caters to clueless first time foreign visitors. I've never seen so much foreign clientele as opposed to locals ones in my 10+ visits to Japan which makes a strange dynamic. Also never saw the owner during our time there. The shuttle bus driver didn't care about us at all and nearly left without us both times pickup and return. Worst hotel/ryokan I've ever stayed in Japan