Hotel Oriental Express Tokyo Kamata in Tokyo

Surprisingly good breakfast buffet! Very convenient location near to airport and train station.

We had a wonderful stop over stay. It’s very convenient the location and being so early morning I left my watch there and they kindly said will send to me (at my expense of course) but I’m amazed at how honest and lovely the staff are. I will definitely be back!

Grear location opposite the station, conveneience store in front of the hotel, overall is very good.

Staff is so so not that supportive, location is superb. There is a good sandwich nearby just 150 m away from the hotel. Overall the hotel is good for early flight

It was so close from Keikyu Kamata station! So convenient and so clean. We often stay around Kamata station but haven’t stayed here before somehow. We’ll come back next time when we take flights from Haneda:)

Fantastic location . Easy access to airport. Also extremely good value!

Great location, quick check-in, and excellent service!

Nice and clean hotel. Staff are attentive and helpful. Breakfast was good too.

Extremely convenient location. It's right next door, just a 5-minute walk away, and you can reach both the city center and Haneda Airport within 30 minutes by subway/monorail. There's even a Don Quijote convenience store right in the station. Big shout out to the lobby for having a luggage scale!

Overall, my stay was quite satisfactory. The hotel is conveniently located just a short walk from the subway exit, across a pedestrian bridge that has an elevator, which was great for my luggage. There are several 7-Eleven and FamilyMart stores nearby. The water pressure was good, and the water quality was fine. I booked a 17-square-meter twin room, which was adequately sized and had good soundproofing.

Check-in was available via a self-service machine, but paying the room fee only accepted foreign cards, and even then, the usable cards were quite limited. The front desk staff only told me I needed a 'password' but didn't specify what kind. Neither my transaction password nor the numbers on the back of my card worked. Eventually, they used their front desk machine to process my card without any password input, which left me quite confused.

Some of the room's facilities were a bit basic; the table was foldable, and the stools were just plain wooden ones.

On the first day, I felt a bit cold, so I turned off the air conditioning. Later that night, I woke up feeling hot and tried to turn it back on, but it wouldn't start. That's when I noticed the air conditioner looked like it hadn't been cleaned in years, covered in dust.

The most disappointing aspect was that the housekeeping staff didn't even make the bed. I understand not changing the sheets during my stay, but not making the bed at all is just too much! 😡😡