5 star hotels in Tokyo

Keio Plaza Hotel Tokyo is situated in an excellent location and is very convenient for getting around. The staff are highly professional and extremely helpful. I was struggling with my shopping bags, and when a staff member noticed me, he quickly came over to assist without being asked. I would also like to commend another staff member at the information counter, though I unfortunately did not catch...

Location good. Big room. Nearby eatery, shopping, train station and bus terminal. Service good. Service staff at bell/luggage counter, front office, information counter will do their best to help us. Housekeeping everyday tidy and clean our room - excellent service. Last min hop in to Free Shuttle bus service to Disneyland and disneysea - help by information team - excellent. Airport limousine to door...

Room is big, service is good, and a lot of amenities

Superb location. Plenty of food and amenities around. Very near to public transport.

Large room and great service. Huge hotel. Walking distance to shinjuku area.

A really great hotel located in Shinjuku West, offering convenient transportation and plenty of shopping options. There are also many restaurants nearby. A 30-square-meter room is considered quite spacious for a bustling area like Tokyo.

The hotel is close to a subway Bed was comfortable, lots of good toiletries. Room was clean Excellent customer service

When the room was cleaned by the staff, the garbage was not removed, the dirty dishes were not cleaned or replaced. Nothing was tidied, the way i expected from a hotel of this type. It seemed room cleaning, only meant making beds and cleaning the bathroom.

Pretty old building with standard rooms. Location is convenient just 2-3 minutes walk from bayside station

Fantastic hotel, super friendly and helpful staff. Was an absolutely fantastic experience and right across the street from the bayside Disney monorail stop (5 min walk)

The stay was great. Reception was really nice. Big room and it’s clean. We enjoyed the stay a lot

This is our 2nd time stay at Okura within 7 months and we truly enjoy our stay here both times. Staff were very friendly, courteous and helpful. The quality and variety of food selection were great too. Keep up the good work.

stayed 3 nights for Disney. location is great just that the rooms looked a little dated.

I was there with my family, party of 5. I booked two rooms. The hotel is super well located, if you want to go to Disney. Right in front of the train station, and the shuttle service is also well organized. Breakfast has a lot of different thing to choose from. The rooms are a little bit old, no so dramatic, but is not quite modern. I would be staying there again.

This is my most frequent stayed hotel in Tokyo. Location is perfect, just a few mins walk from the Shinagawa Station. There is also a hotel shuttle bus that takes you to the Prince Hotel that is across the street from the station if you have a lot of luggage. I particularly like the private Japanese garden of the Hotel, it is very rare in hotels in Tokyo where land prices are high. Room size is...

Nothing particularly wrong with the hotel overall, but I was quite disappointed that it had no swimming pool and only a tiny gym. The gym had just two treadmills and two exercise bikes, all crammed into a very small room with no air conditioning. For a five-star hotel with hundreds of rooms, this is far below expectations. Quite a letdown.

We really loved our stay here with spacious room, balcony and kind stuffs! Whole hotel is specious so we didn’t feel crowded at all since lobby is also spacious with beautiful interior. There are many restaurants and cafes too so it’s very convenient. Even if it’s rainy day we can just spend time inside the hotel which was very good. We will definitely come back! Also really apprecite all kind...

The room is comfortable. The washroom is big. Very convenient.

The room is very dated. They need to renovate. The garden is nice and balcony is nice. Location is also very good and near the subway station

Good location just few mins walk to Shinagawa train station, can see Tokyo Tower if you get the room facing that direction

It was one of the best hotel experiences we had. Lots of amenities and very convenient if you are visiting Tokyo Disneyland.

This is one of the good hotel if you are Disneyland lover. Very Convenient to Disneyland. The hotel is nice and clean. Good breakfast, good welcoming and the rest of the services. I highly recommend for those who are only coming to Tokyo for Disneyland.

Hotel for Disney land trip. Stayed 3 days. Good that there are bus to station. Few restaurants but seldom try except breakfast.

Situated just next to the bayside station. Yet shuttle bus is still available. Didn’t felt it was needed till we visited Disney, the shuttle was awesome after a 20k+ step day at Disney. Had buffet dinner on my first night, it’s nothing to wow about, but everything was quite yummy. Selection was okay, we had our fills. Not the cheapest meal for sure. For a cheaper meal, there’s always the hotel convenience...

I love everything about the hotel apart from the location. It's quite far

Location: 🌟🌟🌟🌟🌟 right directly across the street from Bayside Disney railway stop. One downside: no convenience store. We walked 7 minutes in the rain, to the Hilton. The Hilton has a huge Lawson supermarket in the first floor. I still give 5 🌟🌟🌟🌟🌟 because the first floor of Sheraton has Tostina, cafe which had delicious juices, salads, sandwiches and rice dishes to go.

Room was excellent. Breakfast as well. Location wise, you are on a smaller subway line which is very close, but you will need more time getting to Tokyo proper area. Subway is closer to HND but further away from NRT with multiple transitions required, so safer to use the limo bus(~20/pp) which comes to the hotel if possible as number of times for departure is reduced vs subway. Otherwise arrange for...

I had a wonderful three-night stay at Grand Nikko Tokyo Odaiba. The hotel's prime location offered spectacular views of Tokyo Bay, creating a serene atmosphere. My room was spacious, beautifully furnished, and impeccably clean. Staff were courteous and attentive, consistently going the extra mile to assist. Breakfast was delightful, featuring a diverse and tasty selection. Grand Nikko Tokyo Odaiba...

Very pleasant stay. Provided lots of bath amenities. Near 3 shopping centre. All walkable with 5-10 mins. Lots of children activities at the 3 malls. Beside mrt but not noisy at all. Very pretty views at night

We loved our stay at Grand Nikko Odaiba. We had a free room upgrade, wch made things better! Thank you so much for everything!

Like a hotel very much, very comfortable beds , pillows, nespresso capsules, variety of tea, super nice breakfast buffet , also a traditional Japanese and European, lots of fruits. A view at the rainbow gate and Statue of Liberty is fascinating (22F) . Mall Diver-City is 5 min walk. Monorail is coming every 5 min, 15 min and you’re on Shimbashi station, also an airport limousine bus departs straight...

Very spacious hotel, not just the rooms. But also the hotel lobby, car park and gym. It even has an art gallery. Staff has good English. They are helpful and sincere. Worth to stay again next time.

Spacious hotel room, close to shopping areas, breakfast is nice too.

The Best hotel ever! Room was excellent and had a super comfortable stay! Will come back for sure.

Avoid Cerulean Tower Tokyu Hotel — the smell is unbearable. I stayed here knowing the hotel is a bit old, and the price seemed to reflect that — but nothing prepared me for the smell. It reeks everywhere. In the lobby, in the hallways, in the rooms — it’s a constant, unpleasant odor. I couldn’t even tell what it was — stale cigarettes, old carpet, mold, or something worse. At some point I honestly...

Amazing hotel, great location, amenities were great. Great luggage storage if you’re out and about, was really close to the station, I couldn’t have been more happy.

Great location in the heart of Shibuya, with a room size that is much larger than typical hotels in Shibuya. The hotel also has a 20m lap pool, which is quite rare in Tokyo city center.

Such a beautiful place and location, I would highly recommend it 

Shibuya district close to everything, very convenient location, shops, restaurants, parks, metro. Rooms are quite big for Tokyo. It’s quiet in the hotel. Liked lounge at 35 floor with a great view over citi and afternoon tea and cocktails. Japanese breakfast was great. Hotel provide usual European breakfast as well

We left the room key at the pool and the attendant chased us to return the key. Excellent service!

Staffs are professional with well trained . All are able to communicate in English. The hotel is far walking from Ginza station about 10-15 minutes. It’s nearby Hibiya metro line.

The service is top notch. The room is clean and well equipped. The style may not be trendy but furnitures are well made and high quality.

Very nice stay, recommended we all very satisfy

It completely deserves the reputation as the elegant 5-star Japanese hotel with a tradition of over a century. The Japanese detailed-minded and dedicated services provided by every member of the staff are impressive. They are always more than helpful. My luggage was already handled by the bellboy before I got into the entrance. The staff member whose surname is 茨木 (Ibaragi?) accompanied me to the...

The check-in process was smooth and efficient The location was perfect—close to major attractions but still quiet enough for a peaceful night’s sleep.

the most beautiful garden and fish pond close to metro station great choice of restaurants close by really helpful staff nice, clean, quiet area

Great facilites and views of the city. Garden was lovely and variety of options for food whether its breakfast provided or dinner

Located in Akasaka mitsuke, so a very good location as the 2 main tourist regions are easily accessible, with shinjuku and shibuya on one side and ginza, asakusa and ueno on the other. The staff are courteous and the rooms spacious although the layout of the hotel is a little bit difficult to navigate.

Very nice hotel. Staff was incredible. Be aware that there are two towers and that the lobby is on upper floors for both hotels. This might be a surprise for some travelers. The gradens are very nice and the breakfast was well worth it.

Excellent service and service. The garden is very nice to walk through or to enjoy a meal and look out on.

When we got here, My mother suffered from a migraine. The staff managed to get us a room for her to recover in for an hour before getting our rooms ready extra early at 11:00. They were very helpful and nice!

We were very happy about our Tsuki Suite, and the cocktails at the lounge Recommend

I have extended for an additional day to spend the weekend there outside of my work trip but instead of making sure that the room is avail before transferring me to a different room type they asked me to pack my luggage and leave at 11am but hsve to wait till 1pm for the next room thix was supposed to be a continuous stay like how other hotels do when i extend my stay after my busiiness trip they either...

Breakfast is very good. Excellent service. Prime location.

Very nice clean and comfy . Will visit again very good and nice and excellent

Everything was perfect, special thanks to the receptionist who booked me in and helpfully offered me late checkout, which was certainly appreciated. The receptionist at checkout was also excellent, very considerately noticed I was carrying a lot of coins and offered to change for me to notes. These small things really made all the difference, thank you! The hotel itself also excellent and my room was...

Everything is good! Can’t wait to come back!

Go to swimming 4000 yen per person per session, too expensive and why not free for us

The location is pretty convenient and the room is spacious. However, breakfast is just OK, could have more variety of food and selection.

Family bedroom is nice and staff are efficient and polite. The hotel is a bit old but acceptable. Price is high in view of peak season and close to Disneyland. Overall, it is acceptable but more willing to come again if price is lower.

Wonderful hotel with nice location and good service. There's Lawson at 1F so u don't need to worry about food when u back from Disney.

Its too expensive. Please be careful in booking this hotel because pool, parking etc are of expensive charge. You basically only pay the room when you book on this hotel. You will have extra charges when you use their facilities like the pool and parking :(

Close to Disneyland/ Disneysea and they have shuttle to Disney and station. Very convenient location. Easy to send luggage too. Room is clean and very comfortable for family.

Great Service!!! Everyone is super helpful. Room was also clean!

Hotel was conveniently located, clean. Staff were lovely and helpful, with the bonus of speaking English which made communication so much easier

It's an older hotel with a not-so-convenient location to the subway station and slightly dated facilities. However, everything else was quite good.

I always choose to stay here. The rooms are spacious and quiet, and it's incredibly convenient for shopping in Shinjuku while offering easy access to all parts of the city, making it ideal for business trips. The service is also excellent, plus there's a delicious bakery downstairs.

Wish you put chair on smoking room ,, As i have seen pwds and elderly people struggling in that small place . But everything is okey .

An established five-star hotel in a prime location. The hotel was packed, and it felt like they catered to a lot of tour groups. The rooms are relatively spacious for Tokyo. The facilities are decent; while a bit dated, the quality holds up well. However, their buffet was mediocre and extremely crowded. It turned into a constant queue for food, which made for a poor experience. The front desk service...

Veery convenient location for Disney, 5 minutes walk to monorail station. Breakfast good, rooms quite big and clean. Delivery baggage service available. 24 hours store inside

Polite and helpful staff. Comfortable environment. Tidy and neat. Very beautiful interior decor. Food at the restaurant is nice and reasonable prices. Very near to Disneyland and Disney sea. Really good experience here.

The hotel is perfectly located for visiting Disneyland and Disneysea. There is a shuttle service to Maihama and Bayside stations. Airport shuttle service. The rooms are large and clean.

Nice and clean.. the room is big and they have balcony

Very well recommended hotel. Though looks abit dated and lack of amenities, the breakfast spread Def made up for it. Free shuttle buses to the stns as well. Abit pricey but then again it definitely have it's draw factors!

Third time staying here. In my opinion, the best and most beautiful hotel near Disney. Rooms are spacious and clean. There are shuttle buses to bring you to the monorail and to the airport. Love it!

The hotel isn't old, and it offers the best value for money if you want a view of Tokyo Tower. This time, I was given a room on the seventh floor with a balcony, and it provided a perfect, unobstructed view of Tokyo Tower, which was fantastic.

The hotel's location is excellent, making it super convenient to get around with several public transport options nearby. However, be aware that the swimming pool, gym, and hot spring facilities all come with extra charges. We had breakfast included for three days, but on the third day, we had an early flight and couldn't make it. The front desk offered to pack us a lunch box, but what we ended up...

The view is fantastic, you can see the Tokyo Tower directly. The staff are warm and patient, and the cleaning service is very diligent and attentive. Although the facilities are a bit old, the hygiene and environment are satisfactory.

The rooms are a bit dated and the restaurant doesn't offer much variety, but the location is excellent. It's right next to Zhixin Park, so we could take the kids out for a walk after dinner.

-There is a taxi stand in front of the hotel, close to Tokyo Tower, and the service is good.

Staff name FU WAS HELPFUL AND FRIENDLY! Truly appreciate her service !!! Hotel room was old design location just beside Tokyo tower

The hotel's design aesthetic is quite stylish and new, and the rooms are spacious enough. Although it's located in the Tokyo suburbs, it's only a two-minute walk from Shiomi Station on the JR Keiyo Line. There's a supermarket to the left upon exiting the station, and the hotel is to the right. There's also a convenience store on the hotel's ground floor. Shiomi Station is very close to both Tokyo Disneyland...

This hotel offered an amazing breakfast selection, a comfortable living experience and 10/10 service. Would definitely book again!

Rooms are big for Tokyo, perfect for families. Has a family mart connected to the hotel and was really convenient for quick snacks. The hotel is a 2 minute walk from Shiomi station. However, take note if you are transferring trains from Tokyo Station, it takes about 10 to 15 minutes walk to change to the correct line to get to Shiomi station. You’ll get used to the walk eventually though. We had a...

The hotel is perfectly design. It has large bath which helps us to recharge after long day travel. The location is a bit far from other popular attraction exact Disneyland

nice hotel but its long holidays ,very busy and the staff not too much ,by the way very good hotel stay...

Nice and clean. Close to train station which make the trip very easy and convenient. Thumbs up

I had a pleasant stay at this hotel. The room was clean, spacious, and well-equipped with everything I needed. The staff were friendly and helpful, always ready to assist with a smile. The location was convenient, close to local attractions and restaurants. I especially enjoyed the breakfast buffet, which had a great variety of delicious options. Overall, I would definitely recommend this hotel to...

It's a very convenience location for either business trip or leisure trip. The location of the hotel is very convenience to shopping malls and only 22 mins from Haneda Airport. It's really much suitable for visitors which was arrival in Haneda Airport.

Leading hotel of the world . Never came across a hotel that ask for extra box water need to pay. Been to other hotel in japan at the same period. The price per night is even lower than Okura, they didnt ask us to pay extra. Whenever we went out at the hotel main entrance, bell boy/ hotel staff will bring us water .

Very good experience with this hotel. Service was the best and the rooms are very clean and spacious.

the service and ambience is impeccable… it’s truly a quiet oasis in the buzzling city of Tokyo. highly recommended

Service is excellent, Restaurant is great, Food is yummy, Highly recommend!!!

The hotel near tran station and the mall , very convenient . My son really love breakfast at here

Nice location. Perfect for families. Lots of free stuff!!!!

The location is very convenient. It is just a short walk from the shin uruyasu station. The shuttle buses to both Disneyland and Disneysea are very frequent. They have a welcome lounge for the hotel guests. For drinks(soft drink and beer), small snacks, candy bar, cotton candy machine, pancake machine) Room side is good for 2

Super convenient, with direct access to the station. There's also a mall right across the street, and it's only one stop away from Disney.

Our stay at the Tokyo Bay Oriental Hotel was absolutely fantastic – it truly felt like the perfect base for our Disneyland trip! As an official Disney partner hotel, their free shuttle service was incredibly convenient. Shuttles ran frequently, saving us the hassle of navigating complicated subway transfers. We just hopped on right outside the hotel, and in about 15 minutes, we were directly at the...

Satisfied with the room however breakfast can be improved. Very convenient location with free shuttle bus to disneyland and sea.

1) Good location if you plan to tour around Odaiba area. 2) Disney Shuttle Bus 3) Nice, polite and accommodating staff

very good hotel. with an amazing surrounded beautiful view. clean and comfortable hotel. the staff are very helpfull.. polite.. Executive lounge it is very recommended to stay here..

Hotel is beautiful and staff is great. But what was very disappointing is that you have to pay to use the pool,, $65 total for myself and my 2 kids. And bc of COVID they are limiting numbers in the pool so you have to wait your turn, which means I’m basically sitting in my room for an hour until they call me. This is not what I expected for the price you pay for this hotel. there were fees added...

I don't think this is a five star hotel, more like 3 1/2 stars. We stayed in the second largest room. The carpet should be replaced and the room smelled.. a bit old? The lobby smells nice but the room smelled a bit musky. The room had a kitchen, but no pots or pans and the microwave was ancient. However, the service was good and the room's private garden and hot tub were so nice. If you want an outdoor...

This hotel is famous for its magnificent views of the Rainbow Bridge and Tokyo Tower beyond. In addition, I advise you to definitely visit the hotel pool on the 5th floor and the outdoor jacuzzi. Unforgettable impression! I really liked the Japanese style restaurant with a tempura menu, again with stunning views of the bay and bridge. For all this I give the whole hotel an A.

We traveled with our baby. Because they don’t provide a crib they gave us bed guard. They view at night is wow

The garden is absolute amazing to spend time and enjoy the view. Rooms are older, everything is on the grand old-dame styles but spacious.

Along with my family, I enjoyed staying at the Sheraton Miyako Hotel Tokyo. The room was clean and comfortable. Also, all the staff was very kind and cooperative.

Great Service, Clean room, very accommodating staff, location wise very quiet location and relaxing

Like the shampoo and bathroom. The place (bathroom/ breakfast) help me relax.

The service was outstanding. Every staff member I encountered was friendly, attentive, and went out of their way to ensure that my stay was perfect. The concierge team was particularly helpful, providing great recommendations and assisting with transportation and reservations.

The wifi was terrible, always disconnected or without connectivity.

You'll find plenty of delicious restaurants directly opposite. Plus, there's a large supermarket nearby, handy for grabbing fruit to enjoy back at the hotel. And for a special treat, dining at Teppanyaki Yebisu upstairs even offers views of Mount Fuji 🗻.

Excellent! Ebisu is conveniently close, just a 5-minute taxi ride away. Plus, there's a direct airport shuttle to Narita available right downstairs.

The hotel's service, facilities, and design truly live up to the Westin brand. It's sophisticated and elegant, and the rooms are also incredibly spacious. Definitely worth recommending.

Great hotel! The service and staff were excellent. It was my first stay here for a business trip, and I would definitely choose it again.

For Tokyo, the room was remarkably spacious. The hotel's overall ambiance felt very similar to a Westin back in China. Just across the street, there's a commercial complex with a convenience store (located on the B1 level of the office building), along with coffee shops, Western restaurants, and more.

Everything was wonderful! I really want to find out which mattresses they use, I had the best sleep! The views were breathtaking over the city side, with Tokyo Tower in full view and the staff are exceptional!

I don’t recommend this hotel with the price I paid The room is so small n it’s like a motel

The room was very clean, and the service was excellent. Highly recommended.

Great location, and free water and snacks!

Staying at the Aloft Tokyo Ginza, in Tokyo's bustling Ginza district, was incredibly convenient. It's just a 3-minute walk from Higashi-Ginza Station, and major attractions like Mitsukoshi Department Store, Louis Vuitton, Muji, Uniqlo, the Nissan Experience Center, and the Sony Experience Store are all within a 5-minute walk. Standing at the intersection by Mitsukoshi Department Store in Tokyo, experiencing...

The hotel is conveniently located near the Ginza and Higashi-Ginza subway stations, served by the Ginza and Asakusa lines. To get to Odaiba, you can take a train from Shimbashi Station, which is about a ten-minute walk from the hotel. During our 5-day stay, we spent half a day each exploring Ueno Park and the Tokyo National Museum, visited Senso-ji Temple, and enjoyed half a day at Odaiba Seaside Park...

For this trip to Tokyo, I chose the Aloft Tokyo Ginza, and the experience was fantastic! The hotel's location is superb, right in Ginza 5-chome. Higashi-Ginza subway station is just 100 meters away, with multiple lines providing easy access everywhere. It's also super convenient to get to Haneda Airport – a direct 40-minute ride on the Asakusa Line. The hotel is surrounded by the core Ginza shopping...