FutakoTamagawa Excel Hotel Tokyu in Tokyo

The hotel is small, and while the rooms are nice, they do have some drawbacks. One issue I encountered was that the water pressure from the shower head was quite weak. With long hair, it took me a considerable amount of time to wash it thoroughly.Unfortunately, the service left much to be desired. The staff was unwelcoming and didn't seem to smile, which detracted from our overall experience. If you're traveling with a baby, I strongly advise requesting a crib in advance. My husband forgot to do so, and upon arrival, we were told that a crib wouldn’t be available, despite our request. They didn't offer any alternative sleeping arrangements for our baby, which forced us to improvise, as we prefer not to share a bed due to SIDS concerns. Interestingly, I didn’t notice any other babies at the hotel, which makes me think that our inability to secure a crib was due to our lack of advance notice rather than an overall shortage.Given the limited options in the area, it seems that the hotel may not feel the need to treat guests as well as they could since they know travelers have few alternatives. Overall, I believe there are improvements to be made in both the facilities and the service.