Super Hotel Ikebukuro West Natural Hot Spring in Tokyo
Rooms and prices
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Description
Hotel opened in 2009. In this hotel 201 room.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Children between 0 and 5 years old can stay for free if no extra bed is needed.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Cuisine: Western, Japanese Opening hours: [Mon - Fri] 06:30-09:00 Open
[Sat - Sun] 06:30-09:30 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property. - Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: JSB, AmericanExpress, Visa, MasterCard
- Check in time: 15:00. Check out time: 10:00.
Services and facilities
- Air conditioning
- Elevator/lift
- Smoking areas
- Smoke-free property
- Heating
- Express check-in/check-out
- Television in lobby
- Fire Extinguisher
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Linens
- Slippers
- Toiletries
- Accessibility features
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Restaurant
- Vending machine
- Kettle
- Free Wi-Fi
- English
- Chinese
- No parking
- Beach/pool towels
- Fax and copy machine
- Massage
- First Aid Kit
- Pets Not Allowed
Street view
Video: Super Hotel JR Ikebukuro Nishiguchi - Tokyo Hotels, Japan
Map
Reviews
Lack of Facilities in Public Areas: There was no drinking water provided in the hot spring (Onsen) area. Providing hydration in a high-temperature environment is a basic safety and service standard. This lack of care for guest well-being is highly unusual and disappointing for a Japanese hotel.
Managerial Misconduct & Language Barrier: When I tried to address these issues, the hotel manager was extremely rude and unsupportive. His English oral skills were poor and not up to a professional standard; he was unable to listen to or understand my request. Instead of assisting, he simply repeated "hotel rules" in a dismissive manner.
Poor Customer Experience: Between the lack of basic amenities and the hostile attitude of the management, this was the worst hotel experience I have had.
The good: location is right above exit C1b with elevator access throughout. Great for anyone with luggage. The Welcome Lounge is a great place to hang out and grab a drink. Soft drinks and alcohol included. Rooms all have individual AC, great for scorching Japanese summer. Breakfast is good most of the time. (Dishes change everyday)
The bad: The rooms are a bit small. The layout of the room makes it hard to utilise the space. For example, in some rooms, the desk is placed in the middle and it's too large. The bed frame doesn't have space underneath. Soundproofing between rooms are not good. I can often hear chatting and moving around in the next room. You cannot place your luggage under the bed. Room cleaning takes 5 hours from 10:00 to 15:00, you cannot enter your room during this period. While you can opt out of cleaning, the 5 hours of noise of them cleaning other rooms is still bothersome. It also means check in time is 15:00 and check out time is 10:00 strict. I feel like in such a rush every morning. The onsen is a nice facility but extremely small. It's basically a glorified bath tub. There are only one elevator in each building. This is especially bad for the main building, which has 14 floors, 120 rooms but only 1 elevator! Despite marking "11 persons", the elevator can hold at most 6 or 7 people depending on how fat they are. Long wait time for the elevator is normal. I see most staff just take the emergency stairs to go between floors.
The ugly: On one Saturday during my stay, the water stopped working for the entire main building. There was no water in all guest rooms.The worst was that they opened the public announcement speaker at 7am and apologized for this. While I understand that they did it probably due to increased guest inquiry, loud announcement in early morning was disturbing and it woke me up. I'm sure there were other guests who were still asleep at 7am on a Saturday. I think there are probably better ways to go about this. After two announcements in Japanese, 5 minutes later, when I was trying to doze off, they did it two times more in English. Then followed it by accidentally playing music through speakers for the whole building. Now the entire building is up and everybody was off to the breakfast. (Since there's no water) I think they handled the situation poorly.
Nowadays, price for this hotel on cheap days is around 11,000 Yen per night. However, on weekends, the price can shoot up to 22,000-28,000 Yen per night. Making the average price about 17,000 Yen. At this price point I think this hotel deserves a solid 3.5 star.
There is an elevator at Exit C1b of the Fukutoshin Line Ikebukuro
The hotel is next to the ground
The staff at the counter are very friendly
Don't miss the pre-baked bread for breakfast
It's freshly baked and very delicious
It can be said that the CP value is very high
The words "Natural Hot Spring" on the sign
Drew my eyes,
So I decided to stay for 1 night
It really didn't disappoint
The price is cheaper when booking through the station
Cafe and Restaurants near hotel
room was good, clean.
love the service!
you can get free origami at receptionist☺️
Never disappointed. The staff was so helpful and had a warm welcome. I like its location the most.
I had two 28" luggages and two carry on bags, walking from the Ikebukuro station didn't feel any tired.
Frequently asked questions about Super Hotel Ikebukuro West Natural Hot Spring
How much does it cost to stay at Super Hotel Ikebukuro West Natural Hot Spring?
The cost of staying in Super Hotel Ikebukuro West Natural Hot Spring depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 70 USD. Enter your dates to see the exact offer prices.
What are the check-in and check-out times at Super Hotel Ikebukuro West Natural Hot Spring?
Check-in at Super Hotel Ikebukuro West Natural Hot Spring is possible from 15:00, check-out is until 10:00.
Does Super Hotel Ikebukuro West Natural Hot Spring allow pets, and what is the pet fee and weight limit?
No, pets are not allowed at Super Hotel Ikebukuro West Natural Hot Spring.
Does Super Hotel Ikebukuro West Natural Hot Spring offer breakfast?
Yes, Super Hotel Ikebukuro West Natural Hot Spring offers breakfast for guests. Breakfast options include Western, Japanese.
How to get to Super Hotel Ikebukuro West Natural Hot Spring from the nearest airport?
The nearest airport is Haneda Airport, located about 38 mins from hotel by car (28.5 km) away.
What’s the cancellation policy at Super Hotel Ikebukuro West Natural Hot Spring?
The cancellation policy at Super Hotel Ikebukuro West Natural Hot Spring depends on your room type and booking terms.
Does Super Hotel Ikebukuro West Natural Hot Spring offer airport transfers?
No, Super Hotel Ikebukuro West Natural Hot Spring does not provide airport transfers for guests.
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Hotel prices for: September - October 2026 calendar
The average hotel price this month is 187 USD The best time to book is September 27, with rates starting from 187 USD













































































