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35 USD
Radisson Hotel, Astana in Astana
🌍 Kazakhstan, Astana, Sary Arka 4
● Center: 3 km
✅ Multiple reviews highlight the spacious rooms with nice views. ✅ Breakfast is frequently mentioned as good or very nice, with a wide selection. ✅ The hotel’s location is rated a perfect 10/10 for convenience to city landmarks. ✅ Guests appreciated the presence of a gym, pool, and sauna facilities. ✅ Service is described as excellent or very good in several positive reviews. ❌ Some guests noted the hotel is showing its age, with facilities described as old or shabby. ❌ Several reviews mention indifferent or unfriendly staff and limited guest interaction. ❌ Air conditioning in some rooms was reported as malfunctioning or noisy. ❌ Complaints about the slow or inconsistent housekeeping service were noted. ❌ One review criticized the room layout, specifically the toilet placement and unstable TV reception.
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Rooms and prices
2 guests
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Standard Double room
Air conditioning, minibar and shower
Beds:
208 USD
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Delfin
Agoda
Superior Double room
Private bathroom
Beds:
260 USD
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Delfin
Agoda
Premium Double room
Wireless internet, air conditioning and private bathroom
Beds:
288 USD
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Delfin
Agoda
Double Suite
Private bathroom
Beds:
453 USD
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Delfin
Agoda
Description
Radisson Hotel, Astana is a five-star hotel established in 2007, located on Sary Arka 4 in the capital city of Kazakhstan. The hotel offers 181 rooms, including Standard Double, Superior Double, Premium Double, and Double Suites. It provides a range of facilities such as a cigar bar, restaurant, conference hall, fitness center, spa salon, sauna, and tennis court. Guests enjoy free Wi-Fi, air conditioning, and soundproof, non-smoking rooms. The hotel is suitable for both business and leisure travelers, offering express check-in/out, laundry services (for a fee), and free parking. The property is situated near the Ishim River, close to both old and new parts of Astana, with a focus on comfortable and elegant accommodation. Check-in starts at 14:00 and check-out is by 12:00.
Location
Radisson Hotel, Astana is located 15 km from Astana International Airport (TSE). The hotel is near key city attractions: 3.7 km to Baiterek Tower and the Singing Fountain, 4 km to the Presidential Park, and 6 km to the Palace of Peace and Reconciliation and Hazret Sultan Mosque. It lies in the city center close to the river, providing easy access to cultural and business districts. Nearby dining options include Restaurant “Barkhat” (53 m), Restaurant “Han Bel” (182 m), and Cafe “KUHNYA WE” (228 m), all highly rated by guests.
Tips
- If you plan an early arrival, note that early check-in may be unavailable or come with an additional fee.
- Request your room’s air conditioning to be checked upon arrival to avoid discomfort.
- Breakfast is well rated, so consider including it in your stay despite the extra charge.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds can be added, but cribs cannot be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Buffet [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] 06:30-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress, DinersClub, JSB, UnionPay
- Check in time: 14:00. Check out time: 12:00.
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Services and facilities
General
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Television in lobby
- Private check-in/check-out
- Fire Extinguisher
Rooms
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- VIP room amenities
- Minibar
- Hairdryer
- Locker
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Linens
- Slippers
- Safe (in room)
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
Meals
- Bar
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Packed Lunches
- Kettle
Internet
- Free Wi-Fi
Transfer
- Shuttle
- Airport transportation
- Transfer services
Languages Spoken
- Russian
- English
- Multi-language staff
Tourist services
- Tour assistance
Recreation
- Nightclub
Parking
- Parking
- Free parking nearby
Pool and beach
- Swimming pool
- Indoor Pool
- Beach/pool towels
Business
- Business center
- Event facilities
- Fax machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Fitness facilities
- Gym
Beauty and wellness
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
Kids
- Children swimming pool
Pets
- Pets Not Allowed
Hotel view
Google panorama
Video: [ 三星级酒店 ] Park Inn by Radisson Hotel Astana, Astana, Kazakhstan,
Map
Reviews
13.08.2025
This is not five stars, long past its prime. Shabby and the staff are indifferent. Hairs in the bathroom. Aircond not working as it should. No help with luggage at all. Limited access to the gym (old). The only positive thing is breakfast. Never again.
29.05.2025
Overall ok Front desk is very dry
29.04.2025
Overall it’s a 7/10
First, we arrived to the hotel early and the receptionist told us that all the rooms are fully booked so she couldn’t make early check-in and we would understand. But then she came back to us after 5mins and said if we agreed to pay 50% extra retail price for the room, she would tell her colleague to prepare a room for us. So, the point is the hotel is fully booked OR there are rooms extra?
Secondly, we had an odd feeling at the hotel, we stayed 2 nights and the staff barely greeted the guests. They were chatting amongst themselves.
Third, we went out for the day from 9AM and came back to take a nap and around 4PM someone finally came to do room service.
Overall, the room was spacious for 3 and the view from our room is very nice but we will not come back to Radisson in Astana.
First, we arrived to the hotel early and the receptionist told us that all the rooms are fully booked so she couldn’t make early check-in and we would understand. But then she came back to us after 5mins and said if we agreed to pay 50% extra retail price for the room, she would tell her colleague to prepare a room for us. So, the point is the hotel is fully booked OR there are rooms extra?
Secondly, we had an odd feeling at the hotel, we stayed 2 nights and the staff barely greeted the guests. They were chatting amongst themselves.
Third, we went out for the day from 9AM and came back to take a nap and around 4PM someone finally came to do room service.
Overall, the room was spacious for 3 and the view from our room is very nice but we will not come back to Radisson in Astana.
29.04.2025
Overall it’s a 7/10
First, we arrived to the hotel early and the receptionist told us that all the rooms are fully booked so she couldn’t make early check-in and we would understand. But then she came back to us after 5mins and said if we agreed to pay 50% extra retail price for the room, she would tell her colleague to prepare a room for us. So, the point is the hotel is fully booked OR there are rooms extra?
Secondly, we had an odd feeling at the hotel, we stayed 2 nights and the staff barely greeted the guests. They were chatting amongst themselves.
Third, we went out for the day from 9AM and came back to take a nap and around 4PM someone finally came to do room service.
Overall, the room was spacious for 3 and the view from our room is very nice but we will not come back to Radisson in Astana.
First, we arrived to the hotel early and the receptionist told us that all the rooms are fully booked so she couldn’t make early check-in and we would understand. But then she came back to us after 5mins and said if we agreed to pay 50% extra retail price for the room, she would tell her colleague to prepare a room for us. So, the point is the hotel is fully booked OR there are rooms extra?
Secondly, we had an odd feeling at the hotel, we stayed 2 nights and the staff barely greeted the guests. They were chatting amongst themselves.
Third, we went out for the day from 9AM and came back to take a nap and around 4PM someone finally came to do room service.
Overall, the room was spacious for 3 and the view from our room is very nice but we will not come back to Radisson in Astana.
04.11.2024
The service attitude is OK, the hotel lobby environment is OK, but the room is average
16.08.2024
Hotel facilities are old, breakfast is OK
24.04.2024
The room is OK, the lobby is nice
24.02.2024
Facilities: Complete facilities, relatively old
Health: good
Environment: There is a supermarket on the right when you go out
The service was excellent
The lake is frozen, and the traffic flowing back and forth on the bridge and the ice under the bridge form a beautiful scenery.
Health: good
Environment: There is a supermarket on the right when you go out
The service was excellent
The lake is frozen, and the traffic flowing back and forth on the bridge and the ice under the bridge form a beautiful scenery.
23.02.2024
The environment is good, there is a dedicated smoking room, and the service attitude is good
03.03.2021
Very good service. Clean and peacefull. You have access to gym,swimmung pool and saunas.
Breakfast was very nice with a wide array of food.
Breakfast was very nice with a wide array of food.
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POIs near hotel
Askar Zabikulin Memorial (5 km)
Memorial dedicated to Askar Zabikulin, a notable figure in Kazakh history.
Rakymbay Koshkarbaev Memorial (5 km)
Memorial dedicated to Rakymbay Koshkarbaev, a hero of Kazakh national history.
Afghanistan War Memorial (5 km)
Monument honoring Kazakhs who died in the Afghanistan War.
Kazak Eli Monument (6 km)
Monument celebrating Kazakh nationhood and heritage.
National Museum of the Republic of Kazakhstan (6 km)
Opened in 2014, this major museum showcases Kazakhstan's history, culture, and art across extensive galleries.
Cafe and Restaurants near hotel
Restaurant «Бархат» (1 min)
ул. Сарыарка 2, Астана 020000
Restaurant «Han Bel» (3 min)
ВП 4,, Сарыарқа даңғылы 1, Астана 020000
Cafe «КУХНЯ WE» (3 min)
Астана 020000
Frequently asked questions about Radisson Hotel, Astana
What types of rooms are available at Radisson Hotel, Astana?
The hotel offers Standard Double rooms, Superior Double rooms, Premium Double rooms, and Double Suites.
Is breakfast included in the room rate?
Breakfast is served as a buffet from 06:30 to 10:30 on weekdays and until 11:00 on weekends. Additional fees apply and are not included in the room rate.
Are pets allowed at the hotel?
Pets are not allowed, but service animals are permitted.
Does the hotel offer parking?
Yes, free parking is available for guests.
Is there a conference or banquet facility for events?
Yes, the hotel has meeting and banquet facilities suitable for events such as weddings.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 153 USD The best time to book is July 27, with rates starting from 133 USD
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