Neos Hotel in Astana
✅ Rooms are new, bright, and clean, reflecting the hotel’s 2022 construction ✅ The gym is notably large and well-equipped, described as the largest hotel gym seen by a reviewer ✅ Service is generally good with a positive attitude noted by multiple guests ✅ The hotel environment is clean and comfortable, with soundproof rooms enhancing the stay ❌ Some guests noted a bad smell in certain rooms ❌ Higher floor rooms may feel older; better to choose lower floors according to one review ❌ Breakfast is described as simple and mostly local, which might not suit all tastes ❌ Front desk staff may have limited English proficiency and variable politeness
Rooms and prices
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Description
Neos Hotel in Astana is a modern 4-star property constructed in 2022, offering a range of room types from Standard Double rooms to Double Suites with city views. The hotel scores high on cleanliness, amenities, location, and service, each rated around 9 out of 10 by guests. Facilities include a large fitness centre reputed to be the largest hotel gym in the city, a sauna, massage services, and soundproof rooms. Dining options feature both a buffet and a regular restaurant, with breakfast served daily from 7:00 to 10:30 offering a Full English/Irish menu. Free parking and WiFi are available throughout the hotel, along with conveniences like laundry, grocery deliveries, and luggage storage. The hotel accepts Visa, AmericanExpress, UnionPay, and MasterCard. Children of all ages are welcome, though pets are not allowed. Expect a bright, clean environment with a generally positive service attitude.
Location
Neos Hotel is located at prospekt Kabanbaj batyira, 45/1 in Astana, Kazakhstan. It is approximately 10 km from Astana’s main airport (TSE). Nearby, within 280 meters, you will find a highly rated local restaurant called «Кондитерская в Астане Provence» with a perfect 10/10 rating. The hotel’s central location offers easy access to important city points, and free parking is provided on-site. The proximity to local dining and the airport makes it convenient for travelers arriving or departing from the city.
Tips
- Choose lower floor rooms to avoid older-feeling accommodations and potential odors.
- Expect a simple breakfast with mostly local dishes, so consider nearby restaurants if you want variety.
- Use the gym facilities, which are notably large and open to guests and the public.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Cuisine: Full English/Irish Opening hours: [Mon - Sun] 07:00-10:30 Open Price for extra breakfasts: Contact hotel for details Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, AmericanExpress, UnionPay, MasterCard
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Early check-in
- Late check-out
- Design hotel
- Fire Extinguisher
- Upper floors accessible by elevator
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- Fridge
- TV
- Bathrobe
- Safe (in room)
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Hairdryer (on request)
- Luggage storage
- Telephone
- Iron
- Breakfast
- Cafe
- Restaurant
- Free Wi-Fi
- Internet access
- Russian
- English
- Karaoke
- Free parking
- Parking nearby
- Conference Hall
- Fitness facilities
- Gym
- Sauna
- Playroom
Hotel view
Video
Map
Reviews
The rooms are good, but you need to choose the lower ones; the rest are old.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Neos Hotel
What types of rooms are available at Neos Hotel?
The hotel offers Standard Double room, Deluxe Double room, Double Junior Suite with view, and Double Suite with city view.
Does Neos Hotel allow pets?
Pets are not allowed at Neos Hotel.
Is there a fitness center at the hotel?
Yes, the hotel has a large fitness centre, considered by guests to be the largest hotel gym they have seen.
What are the breakfast options and timings?
Breakfast is served daily from 07:00 to 10:30, featuring a Full English/Irish menu. Additional fees apply and are paid at the hotel.
How far is the airport from Neos Hotel?
The hotel is approximately 10 km from Astana International Airport (TSE).
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Hotel prices for: October - November 2026 calendar
The average hotel price this month is 109 USD The best time to book is October 5, with rates starting from 101 USD