We stayed at the seabank in October two years ago and it was honestly one of the best all inclusive hotels we had stayed at, we were so excited to come back this year. Sadly, the experience this time just left us so very disappointed 😞 we just returned home, staying from 17th October - 24th October.

1. The food just was not as good sadly, the same potatoes every night swimming in oil. Over cooked meat and fish. The themes were just a mixture of things that didn’t go together? British night- white fish and mussels stew, turkey, gammon and a tray of mushy peas?! Kids food, rock hard nuggets and chips every night. We tried dinner at different times, sadly no different. The salad choices were not changed much and everything seemed repetitive despite different themed nights. Our last night , we had some dessert and one we tried tasted stale.
2. We stayed for 7 nights , could not get booked into any of the other restaurants all week!
3. We went to a later breakfast at the laguna restaurant at 10:15 am, there was not a single empty table that was clean. We went outside and moved some dirty plates ourselves. Went to get some breakfast, one cold drinks machine was broken and there was no glasses to get a cold drink. We gave up and went out for breakfast
4. One night I couldn’t face dinner, my father took my son to dinner. They went to get drinks and put them on the table to then go and get food. When they returned to the table their drinks had been taken and another couple were sitting at the table. They had to then find somewhere else to sit.
5. Staff over all seemed lacking, and not as friendly as before or as attentive. The nicest staff were the room cleaners. Even going to dinner before the staff would guide you to a table or ask if you wanted to sit outside - we found most nights there either wasn’t a member of staff there or we basically just got a finger pointing to a general area where there was a table.
6. The water machine on our floor, 4th floor was out of order the entire duration of our stay
7. The general appearance of the hotel was looking worn. Our room had 2 plug sockets that didn’t work, reception did send someone to repair them, and one ended up working. The sun loungers stained, side of the hotel paint peeling, and my son was picking up fallen off tiles that were in the swimming pool
It was such a shame paying for all inclusive and not enjoying the food, the food is one of the biggest parts of an all inclusive holiday so impacted massively our holiday enjoyment. We do appreciate the hotel was at full capacity, and maybe that impacted the service but sadly all these things added up to not a very good experience for us and has made us not want to return to the seabank.