Le Relais De Marrakech in Marrakech

I am really dissapointed with staying here we went in August 26 2026. It all seemed ok but so many claus in staying here its a romote area means u need get taxt eat out and avoid the resturant as we got ill 4 th day due rating at there resturant . Charge us tax when leaving we so ill when leaving getting over the food poisioning terrible . I now still suffering my kidney function knock it rock bottom . Not good

The site and pool. Was ok room was ok but we was given food poisoning on 4 day of the holiday and when we left we was ill and my family was due to eating nat there restaurant. When we left we was charged a fee for tax around 45 pound . The receipt was taken off me for some reason can't prove had bill or paid it as wanted it in cash. It was worse end of holiday experience. I would not trust food also to far from anywhere it elsewhere had get taxt travel get something eat. Only accept cash really this holiday was awkward and disappointing 😞 . I never return i now just getting over it after week returning home.

If I could rate this hotel negative stars, I would.

Starting with neutral and positive points:
- Some of the staff were absolutely lovely. It's a shame I don't speak French or Arabic as most of them don't speak English, but we managed to make it work.
- The 'hotel' is located quite far out from the city which makes it expensive to get a taxi back when you've gone into the city. They do offer a taxi service which can take you into the city for 100 MAD per ride which is convenient but definitely adds up quickly. Can't speak on their services taking you back to the 'hotel'.

On to the negatives:
- As stated previously, the majority of the staff and guests didn't speak English. Of course, Morocco is a French-speaking country but, if we had known the 'hotel' was primarly geared towards French speakers, we likely would have chosen a different place as it made communication extremely difficult.

Avoid this place at all costs :)!