Abora Catarina by Lopesan Hotels - All Inclusive in Playa del Ingles
✅ Staff praised for friendliness, especially Alberto, Tom, and entertainment teams who engage well with children and adults alike ✅ Spacious and clean rooms with daily housekeeping and some offering balconies with pleasant views ✅ Varied and quality food options with special mentions of buffet and children's food stations ✅ Child-friendly facilities including heated pools, splash park, kids club, and entertaining animation programs ✅ Convenient location near dunes and beach with transfer service and close to local restaurants ✅ Evening shows and live events described as high quality and entertaining ❌ Some guests noted the pools water as too cold even in winter despite heating ❌ Maintenance issues reported including broken tiles by the pool, minor room repairs needed, and occasional keycard malfunctions ❌ Food quality inconsistent at times with complaints about lukewarm meals and limited options for allergen-sensitive diets ❌ Noise disturbances from other guests and lack of enforcement of non-smoking areas on balconies ❌ Requests for specific room locations (e.g., ground floor for accessibility) were sometimes ignored
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Description
Abora Catarina by Lopesan Hotels is a 4-star all-inclusive resort located in the lively area of Playa del Ingles in Gran Canaria. Built in 1975 and renovated in 2017, this hotel features 402 rooms spread across a 5-floor building. It caters well to families, offering a heated outdoor pool in winter, a kids’ splash park, mini-club for ages 4-12, and paid babysitting services. The hotel infrastructure includes 2 restaurants (one a la carte), 3 bars, 3 pools (one heated in winter), and 5 conference rooms seating 50 people each. Guests can enjoy fitness facilities, jacuzzi, table tennis, billiards, and tennis courts (paid). The hotel provides a variety of room types, including family and balcony options, all equipped with air conditioning. The service quality scores around 8/10, with staff often praised for friendliness and helpfulness, especially the animation and reception teams. The hotel is praised for its vibrant entertainment, particularly children’s activities and nightly shows.
Location
Abora Catarina is situated in San Bartolome de Tirajana, just 250 meters from the sandy dunes of Playa del Ingles and about 900 meters from the public sandy beach, which lies across a road and promenade. The beach stretches for 2.7 km, and the hotel offers a transfer service to it. The Gran Canaria airport (LPA) is located 27 km away. Nearby dining options within a few hundred meters include the Pepe Chiringo restaurant (86 m), Restaurante Gofio Zürich (193 m), and the Italia restaurant (239 m). Despite being near the beach and dunes, the hotel is set back enough to provide a quieter atmosphere, especially on the building’s rear side where some rooms overlook a tranquil pond.
Tips
- If traveling with young children, request a room on the lower floors for easier access, as some guests found stairs challenging with strollers.
- Consider asking for a room at the quieter rear side of the hotel near the pond for a more peaceful stay.
- Bring or rent appropriate swimwear as some guests found the pool water cold even when heated during winter.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, DinersClub, MasterCard, Visa
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Outdoor furniture
- Family room
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Snack bar
- Vending machine
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- Spanish
- German
- English
- French
- Multi-language staff
- Tour assistance
- Billiards
- Hiking
- Sun Deck
- Water park
- Swimming pool
- Outdoor pool
- Beach facilities
- Water fun
- Water sport facilities
- Pool facilities
- Public beach
- Next to the beach
- Conference Hall
- Windsurfing
- Diving
- Cycling
- Table Tennis
- Snorkelling
- Golf course
- Fitness facilities
- Gym
- Doctor
- Solarium
- Massage
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Kids club
- Pets Not Allowed
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 900 m. It takes 14 minutes To the beach!
The distance to the sea is 840 meters
Video: Abora Catarina by Lopesan Hotels hotel review | Hotels in Playa del Ingles | Spain Hotels
Map
Reviews
There was continuous attention for children, with games and clubs always available, and the staff kept coming up with fun and creative activities just for them. Adults could enjoy themselves as well. During Christmas, there was a Santa train, delicious food, and a Willy Wonka musical on stage—the performance quality was exceptionally high.
I would like to express my sincere thanks to them. Thank you for giving us a perfect Christmas
The hotel’s location is excellent, and the meals are both varied and delicious, making it easy to enjoy dining throughout the stay.
If there is one downside, it would be that if the pool water had been warmer, we definitely would have spent much more time playing in the water.
We would like to give a special mention to two outstanding members of staff at Abora Catarina, Alberto and Tom.
Alberto was incredibly friendly and supportive throughout our stay — always smiling, approachable, and ready to help with anything we needed. His positive attitude truly made a difference every single day.
Tom impressed us with his excellent English skills and his deep knowledge of the area. Thanks to his recommendations, we discovered the best spots on the island and learned so much about Gran Canaria itself. The information he shared was extremely valuable and made our trip even more special.
Both Alberto and Tom played a huge role in making our stay unforgettable. If we ever decide to return to this hotel, it will be because of them.
Guys, thank you so much for your amazing hospitality — you are truly an asset to the hotel!
I would happily return and highly recommend it to anyone.
I especially appreciated the quiet atmosphere and the overall sense of comfort throughout the property.
Highly recommend it to anyone looking for a relaxing and memorable stay.
There were 2 different pool environments, 1 kids splash park which was great for small children (but very slippery!) And the water was clean. No one we spoke to or ourselves were ill from the pool, food or water.
The variety of food catered for all diets and interests including a child self serve station with simple foods like pizza, pasta and chips which always works well for children.
The variety of drinks available on the all inclusive package was great and all bar staff and hotel staff were friendly and accommodating.
The hotel was clean and organised, very relaxed environment and not far to walk to the sand dunes and beach.
We would definitely come back again for a family holiday.
Thank you all for a great holiday and experience
We had repeated problems with the keycard—twice the door battery died and on a third occasion the card deactivated itself completely. Reception staff showed little concern, though the maintenance man was apologetic.However want very helpful.
There were safety concerns around the pool. I slipped on a wet surface and hurt my back, and part of the main pool had broken tiles that were sharp underfoot. Pools were cleaned daily, but grass cutting nearby left debris in the water, undoing the cleaning.
Food was below 4-star expectations. Main dishes were okay but reminiscent of school meals, desserts seemed cheap, and juices had a powdery texture, though coffee machines were excellent. Staff were polite and professional.
The room had positives: comfortable beds, effective air conditioning, polite housekeeping, and strong shower pressure (though water temperature fluctuated). Minor issues included two broken coat hangers.
Entertainment was mainly aimed at children. Some guests were rude, and near the end of our stay, a neighboring guest played loud music by the pool until 2 AM, which was unpleasant.
Overall, friendly staff, clean facilities, and good air conditioning were positives, but service issues, poolside hazards, inconsistent food, minor maintenance problems, and noise disturbances made the stay feel more like 3 stars than 4.
The room was spacious and clean. It was made freshly every day with clean towels if requested. Everything was clean, well-maintained and thoughtfully laid out, making it a perfect base for our holiday.
Food was great, lots to choose from and well presented. The snack bar was our go to throughout the day and was always topped up and plenty to chose from. There was always food available if needed.
Our children absolutely loved the pools and splash park, this is where we spent most of our time. The animation team put on activities everyday around the pool which was fun for the children to enjoy.
The animation team was a big hit for us. So friendly and welcoming. And the evening shows were just amazing! It was like watching a mini musical every might, you can see how much work they put into their shows as they were a highlight every night.
Another big plus was the location, just a 5 minute walk to the beautiful dunes, which made for a great family outing.
All in all, Abora Catarina was the perfect choice for our family holiday with our good friends. We loved it that much we’ve just booked to return in 2026. I’m just hoping I can speak to someone at the hotel to get the best room for young children and a pram :).
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Abora Catarina by Lopesan Hotels - All Inclusive
How far is Abora Catarina from the nearest beach?
The hotel is located about 900 meters from Playa del Ingles public sandy beach, with a road and promenade in between. A shuttle service to the beach is available.
Are there facilities and activities for children at Abora Catarina?
Yes, the hotel offers a heated outdoor pool in winter, a splash park for children, a mini-club for ages 4-12, a kids’ playground, and regular entertainment programs. Babysitting services are available for a fee.
Is Wi-Fi included in the stay at Abora Catarina?
Wi-Fi is available at the hotel but is provided for an additional charge.
Are pets allowed at Abora Catarina?
Pets are not allowed at this hotel, but service animals are permitted.
What types of rooms are available at Abora Catarina by Lopesan Hotels?
The hotel offers a wide range of room types including Run of House; Economy rooms; Standard rooms with various views; Family rooms; Comfort, Superior, Deluxe, Executive, and Premium rooms; Suites; Apartments; Studios; and Cottages.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 278 USD The best time to book is August 14, with rates starting from 200 USD





































































































































































