Villa Luz Design & Art Hotel in GANDIA

I don't normally write reviews but they helped me so much to decide this hotel when I was looking, so I vowed to do it for everywhere I stay now. We have just returned from Villa Luz hotel (Late Oct/Early Nov). This was the last week before closing and was apprehensive that things would start slowing down but I was wrong and you wouldn't have thought any difference. The hotel itself is in a built up area of Gandia out side the Gandia town just under an hour away by car from Valencia airport. The facilities are great and to a good quality, the rooms are well equipped for what we needed with tea/coffee making facilities, soap/shampoo, hair dryer, TV, Alexa speaker. Highlights of the room are the shower! This is an amazing touch in a well equipped room. The staff are friendly and accommodating, speak Spanish and English which was great, I had no issues with any of the staff there and they were always there to help and were very friendly. The food is really good too with plenty of choice on the food and drink front. My concern when going all inclusive is always watered down drinks and cheap food but the hotel did not scrimp on the quality of the food OR the drink which is great and was very satisfied with this. The swimming pool area is good too, it has two pools, two jacuzzi style pools (the warmest of the pools) and two large slides, aside from the pool being cold (to be expected) this was a lovely area to relax and get involved with some games that the staff come round asking for guests to participate. Overall this was a great and much needed time away with my wife and 2 children and would recommend to anyone. My tip is to pay extra for the all inclusive plus as this gives you access to the Magic Beach Club a short walk from the hotel to the beach where they serve drinks and snacks (crisps, olives etc.). This was an amazing extra at the beach and when ordering through EasyJet this was relatively cheap per person and also gives you extra perks like access to the gaming room which was great for the kids (you have to book a 30 minute slot through an app). My constructive criticism of this hotel are minimal really. We had a great time and the hotel is great for small families or even couples wanting to get away, I would say it's more catered for families with children personally. The meal and entertainment times didn't suit us as a family. Breakfast was from 7:30-10:30am which was spot on, lunch 1:30-3:30pm and dinner 7:30-9:30pm which then led to entertainment (including kids entertainment) at 10:00pm. There was some bits going on through the day but a minor criticism for us was the entertainment after a long day of enjoying your holiday was a little late in the day for us but it certainly didn't deter our experience of the hotel, we just adapted to it. The area at this time of year was a little on the quiet side with not too much going on, most of the bars and shops were closed, we found heading toward Gandia town was more open but with it be

What an amazing hotel. We are here at the moment and although it’s out of season and not much to do outside the hotel we have found the food, advice and service from the all the reception staff is exceptional. I would particularly like to mention Victor who had a smile on his face from day one, even when he was feeling poorly I watched his professionalism and personality shine through he went above and beyond even when he wasn’t well. I can guarantee you won’t find a better food than here it’s amazing

Amazing, hotel, staff, food,drink and exceeded our expectations. We stayed as my husband was competing in the ICAN Triathlon with our grown up kids and this hotel made our holiday. Nothing was too much , organised earlier full breakfast on the day of Triathlon, sorted out our rooms as we hadn't specified that we wanted twin beds for our son and daughter. Anika the receptionist couldn't have been more helpful. Lovely lady. The lovely spacious rooms were spotless and cleaned daily. The bar/ dining staff always friendly and professional. Highly recommend this hotel and hopefully we will get a chance to come back.

If not for the construction work, very good value for money Arrived to the sound of a jackhammer loudly breaking apart concrete on the hotel property, which I discovered was the reason the pool with the large slides was closed. This was extremely disappointing as one of the main reasons we chose the hotel was for the kids to enjoy the slides. For the first three days we had to listen to the jackhammer, there was a smaller kids pool available which kept the kids entertained. Once the work was done and the pool was opened they had a great time on the slides and the queues were never long. Meanwhile, the all inclusive food and drinks were great. Different themed nights at the restaurant (Spanish, Italian, Mexican, Chinese and others). Burger hut in the outdoor patio area for 2hrs between lunch and dinner, which was extremely helpful as dinner starts later than Brits are used to. Indoor and outdoor bar, drinks selection was a little limited but was still OK. There was occasionally a minor language barrier with a few of the restaurant staff, but if you don't know the Spainsh for what you are asking for it isnt hard to find a good English speaking staff waiter/waitress so you'll be fine The kids enjoyed the kids club in the evening and there were about 8 games consoles in another room that you could book to use during the day. Less than 10 minute peaceful walk down one road to the beach which was beautiful and huge and was always quiet.

We travelled as a family of 4 with a pre-teen and a toddler. We all had a great stay, all things considered. We are not ones to complain lightly and tend to make the best of whatever hand we're dealt. So, I'll firstly get the negative out of the way. The main reason we chose this hotel was the slides and pools for the kids to enjoy. We were not informed before arrival that there were any issues with this, but on our first morning we noticed that the main pool with slides was closed and there were workers demolishing a small structure by the pool which caused a lot of noise and dust everywhere. The pool with the slides was closed for 5 of our 7 days and that dust then resulted in having to close the second pool for two days as well. The works were quite loud and we could hear them from our room from 08:00 onwards. To give the hotel their credit, they upgraded us to "ultra" all inclusive (so we could get drinks down at the beach and use the Gaming Room in the hotel). We didn't really bother with the evening entertainment so would suggest entertaining yourselves in the evenings. The hotel was also about 1 hour and 20 minutes from Alicante airport which we didn't realise when we booked - that's our fault, not the hotel's! We pre-booked a pretty expensive private transfer but probably better to do it in advance than chance it when you arrive. Now that's out the way, there's a lot this hotel does really well! - The whole place is clean and well looked after, it's a pretty small complex so you're never too far away from your room, the bar, the pools etc. - The food was fantastic, so far above our expectations for an all-inclusive buffet. The food was fresh, really tasty and full of flavour. Themed nights like Italian and Asian were really nice too. Could not fault the food once. Even if you're a fussy eater, there is sure to be something you will enjoy. The pork cheeks in red wine on Saturday were one of the most nicely cooked meats I've ever eaten. - The drinks were all very nice from the pool bar and main bar by reception, including the best Mojito I've ever drank. Named brand spirits and draught Cruzcampo! Uncommon for an all-inclusive hotel. - The hotel is only a 5 minute walk down to a beautiful sandy beach, no stones or seaweed to be seen. - All staff were very polite & friendly. - There is a small soft-play area which our toddler enjoyed every day. - The Wi-fi and air conditioning worked perfectly. - There's a snack van every day offering chips, burgers & hotdogs if you're hungry between lunch & dinner. - The 'Bali' style beds around the pools are great to relax on and give some shade. Availability was fine, we managed to get one every day. They don't open the main pool area until 12:00 so there were no towels out on beds at 06:00! Also note: the opening times of the restaurant and entertainment were a bit strange to us but not an issue. Breakfast was 08:00-10:00. Lunch was 13:00-15:00. Dinner was 20:00-22:00. Entertainment started