Parador De Nerja in Nerja

We visited the Nerja Parador yesterday having previously emailed the hotel to enquire about eating there in our way from Malaga to Granada. Spain experienced a total power outage yesterday which impacted our plans, but we still wanted to visit the hotel as we have many happy memories of staying there. We arrived around 3.30 and enquired about lunch and if we could access internet to tell our family we were ok. An old man at the front desk treated us like dirt! It was actually unbelievable! We had already established they were serving food and that, at that time, they had internet access. We decided not to engage with this horrible person and went to an outside table and ordered lunch and drinks, again we were told we could not have the internet password! We were shocked at this lack of basic customer service. We finished our food (which was less than average) and left. We had to stay over as travel was very difficult and found a small hostal whose staff could not have been kinder and more understanding, going out of their way to help. We have been to many Paradores across Spain but will NEVER give them our custom again. As for the servant on the front desk - I genuinely hope he never needs help from anyone in a crisis. A monstrous employee who needs many lessons in how to treat people with respect. I have cancelled my Paradores Amigos (Friends!) membership this morning.