Dorma Sardinero in Santander
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Description
Hotel opened in 1970, renovated in 1996. In this hotel 89 rooms, 5 floors.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Buffet [Mon - Fri] 07:00-10:30 Open
[Sat - Sun] 08:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Express check-in/check-out
- Television in lobby
- Fire Extinguisher
- Upper floors accessible by elevator
- Non-smoking rooms
- Room service
- Family room
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Wardrobe/Closet
- Linens
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Free Wi-Fi
- Airport transportation
- Transfer services
- Spanish
- English
- Multi-language staff
- Tour assistance
- Parking
- Garage
- Pool facilities
- Beach/pool towels
- Next to the beach
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Doctor
- First Aid Kit
- Family/Kid Friendly
- Pets Not Allowed
The nearest beach is located on the distance of 40 m. It takes 1 minute To the beach!
Street view
Video: Descubre Hotel Silken Rio Santander ****
Map
Reviews
However, I first want to thank the staffs who were attending and listening to my complaints and processed my early check out.
That being said this is what i want to share with the other prospective customers and any members of this hotel that actually run this business.
To be honest, if the business is continued like this, it is matter of time that it becomes uncompetitive in santander even with its amazing location. If most hotels in Santander are run like this, there are better cities in northern spain including san sebastián. And I suggest that it might be better just to stay in Bilbao and have a full day visit in santander (if the whole city's attitude is as this hotel). They have better and cheaper hotels.
In general:
The room was repainted and renovated so that the photos look like how they are in the site or google. However the room is a mess and even more upsetting considering that it costed 300 euros per night for 3 people. There is a previous review with tear apart bathroom: you've got to believe it. I thought it was before renovation but realized it is not.
Every possible corners show cracked wood.
Issues:
1. As i entered the room I saw a ball of dirt. Then it came to my eyes that the table and the sofa had a layer of dust. Has no one ever touched it?
We asked for the tools for cleaning rather than someone to clean for us because the room had already been cleaned and we didn't trust the maintenance.
Then there was miscommunication and we weren't provided a cleaning tool. (which is fine i think). At that point I was looking for a sweeper or any lint roller. But I was given a coat brush. I could imagine how this happened.
So i just used my wet tissue cleaning up some surfaces and floor.
2. What made me decide to get out.
There is a line of hole between the wall(window) and floor which is full of dirts. The built up of dust was beyond what i could tolerate.
How dirty the window is a joke.
This is initially problem of construction. The renovation was done in the cheapest manner.
I just cannot get how they imagined finishing up like this.
The black thing you see is a half inch depth of dust with two meters width. The parts that are white is the part that i scooped and all got clogged up in the middle.
I used a plastic card and seriously it was as dirty as a vacuum cleaner dirt bag.
After first trial of scooping up, it was the point where I stopped cleaning and went down to the lobby to change our plans.
One could say I am obsessed with cleaning but I got upset by the fact that it costs 300-350 euros. It felt like being fooled and i just didn't want to fortify their short term strategy. Tourists come to Santander to enjoy the beach. Yes but not with such cost and service.
3. I mentioned the torn apart bathroom. There was built up of dust even in the washroom. I reckon no one has ever cleaned it properly.
4. People seem to have complained about the shower: how it could get dangerous. Let me add another. The speed of inflow exceeds that of outflow of water. Expect at least an inch of water in your tub :)
It is complicated to sum up the whole stay.
I really loved scenery of Santander but it depreciated a lot because in general. I felt like tourists were a bit treated as a cash. I don't think I would be revisiting the city at least not for a longer stay.
We cannot say enough about how wonderful of a time we had. From the delicious coffee to the excellent receptionists.
Many thanks and we look forward to returning.
Laura and Isabel
Best part is the towels and the water pressure ( 😆)
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Dorma Sardinero
How much does it cost to stay at Dorma Sardinero?
The cost of staying in Dorma Sardinero depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 150 USD. Enter your dates to see the exact offer prices.
Is it far from Dorma Sardinero to the nearest beach?
It takes 1 minutes to reach to the nearest beach.
What are the check-in and check-out times at Dorma Sardinero?
Check-in at Dorma Sardinero is possible from 15:00, check-out is until 12:00.
Are pets allowed at Dorma Sardinero?
No, pets are not allowed at Dorma Sardinero.
How to get to Dorma Sardinero from the nearest airport?
The nearest airport is Santander Airport, located about 17 mins from hotel by car (9.7 km) away.
What’s the cancellation policy at Dorma Sardinero?
The cancellation policy at Dorma Sardinero depends on your room type and booking terms.
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Hotel prices for: June - July 2026 calendar
The average hotel price this month is 223 USD The best time to book is June 20, with rates starting from 222 USD



























































































