Apartamentos Magic Atrium Beach in Cala de Finestrat

》》》1st OF ALL THIS HOTEL IS MIS SOLD《《《 the pools you see in the pictures are not available and cannot be used due to not being allowed the key to the gates!!! Check in has to be done in the Magical Splash hotel which is a 15 minute walk away. Also food and drink is served in the Magical Splash hotel. This hotel has no facilities what so ever it is just an apartment nothing more. It's clean but very out dated with damaged light fittings, switches and no WIFI. The rooms and balcony are large but if you want all inclusive this is not the hotel "apartment" you want unless you want plenty of exercise to and from the Magical Splash. After complaining to the manager at Magical Splash, and I will state she was very professional and helpful she was able to get us availability in the Magical Splash so we changed hotels. JUST BOOK THE Magical Splash hotel it's great 👍

When we booked this for 8 days in February it looked great online, We booked with ********** only to be told our booking had been cancelled a few days later as we didn’t make the payment through the hotels separate payment site. This was quite annoying as the hotel then contacted us to book direct with them at a much higher price than originally quoted and if we didn’t we would be subject to 50% cancellation fee, after being threatened with legal proceedings we unwillingly paid and rebooked, But it fact it was them who cancelled our booking in the first place. The apartment itself was situated in a great location and the apartment was okay, the apartment is advertised as “fully equipped kitchen” this wasn’t the case. We booked this apartment so we could cook and feed ourselves as eating out can be very expensive, so we chose this apartment so we could eat-in and cook in the Fully Equipped kitchen. There is not one single cooking utensil only basic cutlery supplied? The bed in the bedroom was not suitable to sleep in as the base of the bed was loose, so the bed rocked side to side when you laid in it, luckily there was a sofa bed in the living room which we slept in. The apartment was advised with WIFI but there was none. Then things took a turn for the worse when there was building work right above our room from 8am - 5pm 5 of the days. The apartment felt like it was actually shaking! The cherry on the top was when one of the builders let himself into our apartment to “measure up the windows” which was totally unacceptable. All these issues were brought up to the helpline number given to us at check in (which is actually situated in Benidorm) at the start of our stay so maybe we could be moved to another apartment. But all this was ignored, We actually had to leave the apartment and rebook another hotel at an extra expense. Its been a horrendous stay with no sleep/rest and honestly don’t advise anyone to book this place.