Hotel Neptuno Playa & Spa in Valencia
✅ Great location right on the beach with easy access to local restaurants and public transport into Valencia city. ✅ Complimentary water and soft drinks provided daily in rooms, enhancing guest comfort. ✅ Spa and massage services are highly praised, with guests describing treatments as relaxing and rejuvenating. ✅ Staff members like Gerardo, Alicia, and Doris receive frequent mentions for being friendly, helpful, and professional. ✅ Rooms are clean, spacious, and comfortable, often equipped with tea and coffee facilities and a mini fridge. ❌ Noise issues are repeatedly mentioned, especially from a nearby nightclub playing until 4 am and from elevator doors, affecting sleep quality. ❌ Some sea view rooms face a noisy beach club or enclosed dark interior spaces with bright spotlights, detracting from the experience. ❌ The restaurant is considered overpriced by some guests, with breakfast costing €22 per person. ❌ Soundproofing is generally poor, resulting in disturbances from neighboring rooms and outside noises. ❌ Customer service at reception varies, with occasional reports of unfriendliness and rigid policies, especially regarding cancellations.
Rooms and prices
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Description
Hotel Neptuno Playa & Spa is a modern 4-star hotel built in 2004, located on the beachfront in Valencia. It offers 48 rooms ranging from standard doubles to premium terrace suites with sea views, suitable for families as some rooms accommodate children with additional fees. Guests can enjoy amenities such as a fitness center, spa with massage and Turkish bath, jacuzzi, and free bike rentals. The hotel also features a restaurant, bar, and a terrace overlooking the sea. Free Wi-Fi and parking are available, along with services including currency exchange, car hire, and laundry. Its rooms are noted for cleanliness and comfort, though some guests mention noise issues related to nearby nightlife and limited soundproofing. Check-in starts at 16:00, and check-out is by noon. Pets are not allowed, but service animals are welcome.
Location
The hotel is situated at Passeig de Neptú, 2, just 70 meters from Platja del Cabanyal - Les Arenes, a public sandy beach on the first coastline. It lies 13 km from Valencia International Airport (VLC). Nearby dining options include Restaurant La Perla at 104 meters and La Divina Comedia at 226 meters, both within easy walking distance. The hotel is about 23 km from the airport overall, with bus connections available for exploring Valencia city center approximately 30 minutes away by public transport. Guests have quick access to the beach and local restaurants, but note that convenience stores are not nearby and shops close early.
Tips
- If you are sensitive to noise, request a room away from the beach side or nightclub area to avoid late-night disturbances.
- Take advantage of the complimentary bottled water and soft drinks provided in rooms to stay refreshed.
- For breakfast, consider exploring nearby restaurants as the hotel buffet is noted for being somewhat expensive.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 07:00-11:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress
- Check in time: 16:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Reception desk
- Electric car charging
- Non-smoking rooms
- Room service
- VIP room amenities
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Alarm clock
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Bottled water
- Free Wi-Fi
- Car rental
- Spanish
- Russian
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Fishing
- Sun Deck
- Parking
- Parking nearby
- Garage
- Spa tub
- Beach facilities
- Beach/pool towels
- Next to the beach
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Windsurfing
- Diving
- Cycling
- Snorkelling
- Fitness facilities
- Gym
- Solarium
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Pets Not Allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 70 m. It takes 1 minute To the beach!
The distance to the sea is 140 meters
Hotel view
Video: Hotel Neptuno en Valencia
Map
Reviews
Housekeeper Doris. Great. Always never disruptive
The rooms are very comfortable and they provide amenities that make your stay very relaxing.
I would highly recommend this hotel for anyone looking for anyone looking for a beach getaway.
Location is very convenient for bus service into the city to continue exploration of Valencia.
Depressing.
To make it less dark, every morning at 8;00AM a bright spotlight switched on, strong enough to wake you.
Since the room lacked any kind of view, you might just as well have been staying at the other side of town, or even in Timbuktu for that matter.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hotel Neptuno Playa & Spa
What types of rooms are available at Hotel Neptuno Playa & Spa?
The hotel offers Double room; Double room with sea view; Terrace Double room with sea view; + Child Double room; Double Junior Suite with sea view; Terrace Suite; Terrace Suite with sea view; and Premium Terrace Suite with sea view.
Is the hotel suitable for families with children?
Children can stay in some rooms with additional fees for using existing beds. Crib and extra bed policies vary by room type.
How close is the hotel to the beach and airport?
It is located 70 meters from the Platja del Cabanyal - Les Arenes public sandy beach and 13 km from Valencia International Airport (VLC).
Does the hotel allow pets?
Pets are not allowed; however, service animals are permitted.
What spa facilities are available at the hotel?
The hotel features a spa and wellness center including a Turkish bath, massage services, a jacuzzi, sauna, solarium, and fitness center.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 222 USD The best time to book is July 2, with rates starting from 210 USD