Hotel Benetusser in Valencia
✅ Friendly and helpful staff noted in multiple reviews ✅ Rooms are spacious and comfortable, including family rooms ✅ Breakfast praised for fresh coffee and variety of pastries ✅ Free parking available in front of the hotel and nearby streets ✅ Good transport connections with train station 10 minutes’ walk away ❌ Hotel is far from Valencia city center, contradicting some booking site claims ❌ Noise issues reported with thin walls and audible sounds from adjacent rooms ❌ Cleanliness concerns including sporadic room cleaning and unclean bathtubs ❌ Some guests found the hotel overpriced for the quality and location ❌ Negative reports about rude or unhelpful reception staff and booking issues
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Description
Hotel Benetusser is a four-star hotel located in a suburban area of Valencia, offering a range of room types including double, triple, and quadruple rooms. The hotel provides amenities such as air conditioning, heating, soundproof rooms, and facilities for disabled guests. Guests can enjoy on-site dining with a restaurant serving buffet breakfast and a bar area. The hotel building has five floors accessed by two elevators, with some rooms featuring small terraces overlooking the street. Free parking is available on nearby streets, and underground parking can be booked for an additional fee. The rooms include essentials like a TV, safe, desk, and complimentary toiletries, although there are no minibars or coffee machines in rooms. The hotel has 24-hour security, concierge service, and offers express check-in/check-out. While the hotel is described as clean and comfortable by many, some guests note issues with noise and location. Overall, it caters to travelers looking for a practical stay outside Valencia’s city center.
Location
Hotel Benetusser is situated on Avinguda de Paiporta, 54, approximately 10 km from Valencia Airport (VLC). The hotel is about 800 meters (a 10-minute walk) from Alfafar-Benetússer train station, which connects to Valencia Station North with a short train ride. Nearby public bus stops are within a 6-minute walk. The nearest beach, Platja de Pinedo-Poble, is roughly 5.3 km away. Local amenities include a supermarket 180 meters away and a restaurant-bar called Bar El Poble just 180 meters from the hotel. Although not in Valencia’s city center, the hotel is well connected by public transport to central Valencia, reachable by a 7-minute train journey from the station.
Tips
- If you plan to arrive by car, consider booking the underground parking in advance as street parking can be limited despite the hotel's claim of free parking.
- Bring earplugs due to thin walls and potential noise from neighboring rooms or the street.
- Purchase a Valencia Card at the nearby train station to get discounted public transport fares, which will make travel into the city center easier and more affordable.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Reception desk
- Soundproof rooms
- Room service
- Interconnecting rooms available
- Family room
- Smoke Detector
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Linens
- Alarm clock
- Toiletries
- Accessibility features
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Vending machine
- Free Wi-Fi
- Spanish
- English
- Italian
- Multi-language staff
- Tour assistance
- Parking
- Parking nearby
- Beach/pool towels
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- First Aid Kit
- Family/Kid Friendly
- Pets Not Allowed
The distance to the sea is 5350 meters
Hotel view
Video: Hotel Benetusser, Benetúser, Spain
Map
Reviews
nicely decorated and very comfortable rooms.Only 1 tram stop from Valencia.
Definitely recommend the place to anyone.
The beds and the pillow s very comfortable.
The place is quiet.
——
They came back to me and had a very open feedback culture. Regardless of whether they implement it or not, I would love to support owners and people with that open communication style and open feedback culture!
You can really hear everything through the walls. You can hear when someone is showering. When the alarm clock rings from the other rooms.
SIMPLY EVERYTHING!
The room is only cleaned sporadically.
So this hotel is just beyond the 4 star hotel. Don't let yourselves be taken for a ride. I wouldn’t even give this hotel a single star.
LOCATION :
- located on the corner of 2 streets (Avinguda de Paiporta & Calle del Dr. Ramon y Cajal)
- 12 km away by car from the Valencia airport
MEANS OF TRANSPORTATION :
--> nearest train station "Alfafar - Benetússer" is at 800m (10min walk); cost 1.5eur, one-way/person, to reach Valencia Station North
--> nearest bus station "Camí Nou, 22 (Benetússer]"/"Camí Nou, 27 (Mobles Iglesias) [Benetússer]" is 450m (6min walk)
--> buy the Valencia Card for 6eur from train station (1.5eur x 4ways; 1 card can be used by multiple people) to have access to train RENFE + MetroBus + bus EMT + Metro Valencia
SURROUNDINGS:
- supermarket : Supermercados Charter is 180m, 3min walk (charges an extra fee, 0.15eur/drink, for cold drinks inside the fridge)
- local neighborhood bar/restaurants : Cafeteria Bar D'Gula, RAICES Bar & Heladeria
HOTEL :
- hotel building has a total of 5 floors
- 2 elevators to reach till the 4th floor (for the 5th floor there are stairs)
--> rooms with inner courtyard view&street view
--> rooms with small open terrace towards the street
- on the ground floor is located : the reception (ask for city map, tourist brochures, overpriced airport shuttle etc.), bar, restaurant, area for breakfast, small lounge, inside&outside seating
- FREE PARKING, marked in white stripes, in front of the hotel and around the streets nearby ( streets are in a good condition, clear markings and signs, overall clean and well maintained)
*hotel offers underground parking for 8eur/day - car elevator type of parking
ROOM :
- upon request, in advance, early check-in and late check-out is possible
- 1 key card per room
- complimentary: liquid hand-soap , shower gel, comb, small sponge, bath cap, toilette paper, full set of towels
- TV, A/C, safe, 1 desk with 1 chair, 1 armchair, 1 closet
*no water kettle, no coffee machine
*no minibar&no complimentary water bottle
*windows without insect protection (room with 1 sliding window, bathroom with 1 small window)
*missing furniture in the bathroom
BREAKFAST
(Tuesday-Friday : 7.30-10.30)
(Saturday-Monday 8.00-10.30)
- fresh fruits ; no vegetables at all (not vegetarian friendly)
- fresh&delicious coffee made by the breakfast team
- cold drinks : water, orange and pineapple juice
- cold cuts (salami, cheese etc.), yogurt, butter, scrambled eggs, pie with egg and potatoes
- different types of bread : toast slices (the locals drizzle it with olive oil, add tomato thick juice+ sprinkle pepper flakes), ciabatta, croissants
- desserts : cakes filled with chocolate, pies with fruits slices, muffins etc.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hotel Benetusser
What types of rooms does Hotel Benetusser offer?
Hotel Benetusser offers Double rooms, Triple rooms, and Quadruple rooms.
Is parking available at the hotel?
Yes, free parking is available on nearby streets and underground parking can be booked for 8 EUR per day.
How far is the hotel from Valencia city center and airport?
The hotel is about 10 km from Valencia Airport and a 7-minute train ride plus a 10-minute walk from the train station to Valencia city center.
Are pets allowed at Hotel Benetusser?
No, pets are not allowed according to the hotel’s policies.
What breakfast options are offered at the hotel?
Breakfast is served buffet style and includes fresh fruits, cold cuts, pastries, eggs, various breads, coffee, juices, and desserts.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 97 USD The best time to book is July 3, with rates starting from 88 USD