Chaweng Resort in Chaweng Beach

The only good thing is the location. The hotel is right in the center of Chaweng. The housekeeping leaves something to be desired. The room is dirty and has cockroaches... the staff needs to be reviewed and isn't very friendly.

Resort abandoned, very unpleasant staff, very poor breakfast, dilapidated room (defective air conditioning, little or no hot water, yellowish water), seaside chairs to be thrown away because most of them are broken, 3 parasols, 1 of which has a hole in the common areas "green spaces" without maintenance, only 3 positive points: very comfortable bedding, regular change of sheets and towels and 2 600ml bottles per day

Hotel was closed and barricaded. Booked in January for 6 days start Feb 22 through Agoda. No advice from them or hotel that they closed down for a month. It is peak season and we have to pay triple price when we finally found a vacancy. Traumatised.

I will have to warn you about this hotel. We made a reservation in mid-May, and had to pay a deposit of THB 555,- The cancellation policy stated at their website and also at the confirmation says that room must be cancelled at least 5 days prior to arrival. Due to chance in plans we had to cancel the rooms. This is not possible through their website, despite the information given on the reservation. We have now tried to cancel the room for two weeks, but there is absolutely no respond from the hotel. They are consequently ignoring any e-mail regarding cancellations. We have now had to contact Mastercard to report the hotel for fraud attempt. The amount is not that much, but we do not know if they will charge more when we will not show up, as they are not answering. I will strongly warn anyone about this hotel as they are doing this kind of fraud or scam towards guests.