Hotel M Chiang Mai in Chiang Mai City

Overall, a good hotel for a 3-star property, with some positives and downsides. I see a lot of one-star reviews, but let's not forget that this is a 3-star hotel.
If you're expecting high-end or luxury service, then you should probably book a 5-star hotel instead.

The hotel offers a gym and a swimming pool, which is definitely a plus. However, the gym closes at 7 p.m., which is very early. Access is fully independent via the room card and it’s a small gym, so this restriction is a bit hard to understand. I'll gladly add another star if this is changed.

Another downside was the breakfast. The selection isn’t very large, and unfortunately it caused me some digestive issues, which I didn’t experience elsewhere during my stay.

That said, the biggest advantage of this hotel is its location — it’s honestly excellent. Everything is nearby: night market, temples, restaurants, shops, and you’re not too far from anything. From a location standpoint, it’s really hard to beat.

Regarding the room, this may be due to being right in the city center, but the sound insulation isn’t great and you can hear quite a bit of street noise. That said, it usually calms down around 11 p.m., so it’s manageable if you sleep late.

One last small issue: the shower faucet is not very practical, it’s difficult to open and close properly.

In summary, a decent 3-star hotel with an excellent location, but there are a few areas that could definitely be improved.

Stayed for one night during a layover. The location is good, right next to Tha Phae Gate. But the hotel... honestly, a guesthouse would have been better. Good thing it was just for a layover. Breakfast was also very basic. For the same price, there are definitely many better options out there, but we happened to be there during Christmas and a marathon, so accommodations in the old city were almost fully booked. Only for an occasional stay.

This hotel is somewhat dated but clean and comfortable.
While the breakfast is not our preferred choice, it is satisfactory. The hotel staff are polite and helpful, which we greatly appreciate.
Overall, we enjoyed our stay.