Very disappointed entertainment was 1 out of 10 food was very repertive room was very small price was OK but defo not a 4 star more like a 1 star table tennis no net no pool table no tea facilities in room would never go back to this hotel

We stayed here from the 8th of Oct. Myself, partner and my dad who's in his 70's We were very disappointed with the food but as we had booked all inclusive we decided to try the food and drinks. 3 days into the holiday my dad became unwell and spent the rest of the week in his room with severe vomiting and diahreah. We suspected food poisoning straight away. Myself and my partner spent the week looking after him as anyone would We complained to the hotel but nothing was done. Myself and my partner ate out as we just didn't trust the food, it looked disgusting, was cold, left uncovered and was very obviously being reused from previous meals. On the day we were due to fly home my dad was very poorly and just wanted to get home, requiring a wheelchair at the airports because he was so weak. On arriving back at Birmingham we took my dad straight to the hospital where he spent several days after being diagnosed with salmonella posioning and severe dehydration. THIS HOTEL NEEDS CLOSING DOWN IMMEDIATELY. My dad is now on the mend but this could have ended very differently. Im in contact with on the beach so we'll see!

Shocking. Reception was very clean. Staff on reception very helpful Hotel room was clean but very outdated Food was outrageous kept at lukewarm temperature covered in flies moldy bread Causing food poisoning from day 2. Drink machine always empty or turned off. No entertainment at all Had to eat out at bar next to hotel fabulous food and drinks at the black bull cortusey of George and team. Hotel was closing for season so was moving families from hotel to another.staff was using bath towels from hotel as floor mops Disgusting

1/5 – Extremely Disappointing Stay – Would avoid at all costs. We stayed at this hotel in Icelmer, Turkey and unfortunately had a very poor experience from start to finish. Food & Dining The food was basically inedible. There was very little variety — the same dishes were served every day — and nothing tasted fresh, many things pulled back out and reheated for the next meal. The meats were hit and miss if they where pink in the middle. Most of the food was left uncovered and often covered in flies. I’m English and my partner is Polish, so usually one of us finds something to enjoy even when options are limited. But here, neither of us could. The allergen labels were completely unreliable. Some cards showed every allergen possible, while others missed obvious ones — for example, cauliflower cheese didn’t have a milk symbol despite being covered in cheese. I have coeliac disease and can’t eat gluten, but when I asked staff for clarification, they just told me to ignore the labels and pointed to a few things and said they were fine. I trusted them for the first day then ended up having a reaction and being unwell for the rest of my holiday. After that I only ate boiled eggs and beans from the all inclusive and ate out. There were also no freshly made omelettes, pancakes, or crepes like you’d expect at an all-inclusive resort. Drinks There are no cocktails included in the all-inclusive package. The only spirits available were Malibu, vodka, and whisky — and all the mixers tasted flat. The would serve children for alcohol with no ID checks. A 15-year-old was served easily, and when we tested it by sending up our 12-year-old, they served her too without question. Room & Facilities Our room was in very poor condition: There were air conditioning units in the room but these didn’t work. The bedroom door hinge was broken and wouldn’t close properly. There was mould in the bathroom. Toilet roll was never replaced — we had to keep asking. Bedsheets weren’t changed once during our 6-day stay, and towels were only changed once. They say every 3 days for towels Staff & Service The staff were mostly uninterested and often on their phones, including the lifeguard, who barely watched the pool. At the welcome meeting, we were made to feel uncomfortable. They insisted our whole group attend (including our kids), and when we said the children were staying in the room, they became argumentative insisting they come down. Once they found out we had already booked excursions, they became rude and stopped speaking to us in English altogether. Overall This was one of the worst all-inclusive experiences we’ve ever had. The food was unsafe, staff were unprofessional, and even basic facilities like air conditioning and doors didn’t work properly. We definitely would not return or recommend this hotel to anyone — especially families or anyone with dietary requirements.

Let’s start with a few myth busters. 1. The hotel is clean and our room was made up every day. 2. The drinks are not watered down. I saw new bottles being opened all the time. 3. Yes, many of the staff have limited English but they are mostly friendly. Gina, Shami at the restaurant bar. Sarhad at the pool bar. Aziz and Saleh at reception. The security guard helping us get coffee at 5 in the morning before on of our excursions. So far, so good….. However, 1. The food is really poor. The hygiene standards are awful (a tray of cooked chicken was left uncovered on the side for over 20 minutes before being put into a Bain Marie to heat). Most of the food was cold because it doesn’t come out of the kitchen fresh and then is warmed in the Bain Marie. However, because most people are waiting, the food never gets a chance to heat. The chicken tasted of fish so obviously cooked in the same oil. Replenishment of dishes was a real problem. There were very few authentic Turkish dishes. The highlight of the food was the Kebab which was done every 3 days and the stir fry cooked in front of the customers. 2. The hotel’s tour guide is expensive. Jason at No Name Tours or Sebastian via Savas Cafe are better informed and cheaper for the same tour. 3. Unless you like bingo the entertainment is poor except one night where we watched Tron. 4. Much of our frustration came from inconsiderate people, mostly Brits unfortunately, who were determined for us to listen to their music and their unruly kids. 5. The beach is lovely without the aforementioned Brits but is not part of the all inclusive package and the beach supervisor tries to sell drinks at inflated prices.

Well avoid awful hotel, staff are rude, food well we ate there once, there was a large chicken kebab covered with wasps and flys, so all inclusive ended up very expensive, drinks are limited you need to pay for the safe and WiFi you can only get in the bar area and the very arrogant rep or manager not sure which wanted to charge £40 for WiFi in your room, trips were double the price off him so give him a wide berth as very pushy. If you have mobility issues definitely avoid no good for wheelchairs. The location was good Ozzys bar a few yards away definitely recommend friendly staff and good food, if going on trips book with captain bullsh*t (yes thats what its called) located in the town, reasonable and helpful he has a boat of his own fabulous day out £20 included soft drinks and lunch. The only thing I can say is rooms were a bit depressing but bed were clean towels not good quality but were clean and one lovely little cleaning lady. Dont waste your money as definitely not 4 star would give it 2 and thats being generous.

Went to this supposedly four star hotel I would scrape and give it a one. Somebody entered my room while I was asleep. I had to be moved rooms I paid for all inclusive and the food was an edible. I had to eat out every day. Only three drink types . were allowed on the all inclusive, I’ve actually made a complaint and also came home with sickness and diarrhoea never again would I go here or recommend it to anybody?towels changed every 3 days discoloured and full of other people’s hair would never step foot in here again it’s needs downgrading

My nephews have just stayed in this resort and had to leave due to raw meat being served which could have made them seriously ill and not to mention my sister being pregnant who could have fallen ill. Pots/clutter in the corridors what my nephews could have tripped and fell on being young and could have hurt themselves. Very untidy and not lived up to the reviews put on “on the beach”. Very disgraceful. Not to mentioned not even 1/4 of a refund back.