Ottoman Time Hotel in Istanbul

The first arrival at the reception, I met Veysel, who told me the price is 90 euros each night. I want to stay two nights. After searching the price through agencies it turns out to be 48 euros each night. Veysel tells me he can provide me two nights for 80 euros each night. I accepted it since my phone didn't work and broke down. He gives me room 105, a standard room, outside the window there is a huge ventilation unit making noise, a grinding noise echoing in the room making it hard to sleep and rest for two days. After asking for a new room, because of the noise. He refuses to help.
His only focus is selling rooms not providing any sense of what customer service is. The breakfast is alright, a lot of variety and cheap quality. The good is scrambled eggs and boiled. The waiters are very kind, smiling and they listen carefully. These skills are not seen at the reception. The way they welcome you there is unpleasant, focus is not on service, focus is how much can we overcharge a tourist and rip them off. The quality of the materials used throughout the hotel, claiming it to be a four-star hotel is not right. The seals on the bathroom are cheap and worn, the sealing is old and dirty. The rooms are worn and the quality is cheap. The maids cleaning the rooms don't understand customer privacy. She knocked on my door during morning time, woke me up and then said, I thought you were gone eating breakfast. The view from the rooftop restaurant is amazing, throughout the lobby you will meet cats living on the street, if you have allergies towards cats, now you know.

Not friendly staff when trying to communicate, rooms very disgusting with smell of urine and mold. It’s also available for renting per hour...which says it all. I would recommend you to NOT book at this hotel. We ended up in a dark valley instead of in the hotel we booked.

It’s one of the worst places I’ve stade in booked fo 12 days stade 4 . Went to a different place the only good thing is the staff. Never Got what left of my money back. Brakefes was 0. The room was very cold. Durty bedding no room cleaning for 4 days. Light cut of on my 4th day Never was offered the money back for the Remaining week Don’t stay there