Shangri-La Bosphorus, Hotel in Istanbul
✅ Multiple guests praised the hospitality and professionalism of the staff, highlighting concierge team members Alper, Ismail, and Sedar for swift problem resolution and welcoming attitude. ✅ Rooms with Bosphorus views and terraces were described as elegant and spacious, with one visitor noting the Executive 1-bedroom suite with balcony as exceptionally clean and well-appointed. ✅ The spa and wellness facilities, including the CHI The SPA and Turkish bath, were frequently mentioned as top quality, with guests enjoying private hammam treatments and the heated pools. ✅ Guests appreciated the hotel's location next to the ferry terminal, enabling easy exploration of Istanbul’s Asian side and scenic water views. ✅ Some reviews highlighted the breakfast variety and quality, though opinions varied; certain guests found the breakfast buffet extensive and delicious. ❌ Several guests reported inconsistent service at the front desk, including unfriendly or rude behavior and slow check-in experiences. ❌ Complaints included issues with room details such as small size, poor maintenance, and inconvenient features like hard-to-reach light switches. ❌ Food quality at some hotel restaurants was criticized, with reports of cold dishes, underwhelming Chinese dumplings, and cheap cheese in breakfast offerings. ❌ There were mentions of billing confusion and charges for services not requested, with difficulty resolving these issues through hotel management. ❌ A few guests felt the hotel lacked the warmth and polish expected of a top-tier Shangri-La property and noted that the hotel’s decor felt somewhat outdated.
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Description
Shangri-La Bosphorus, Hotel is a five-star luxury hotel built in 2013, located on the European shore of the Bosphorus in Istanbul’s Beşiktaş district. The hotel features 186 rooms spread across a 7-story building, with many offering panoramic views of the Bosphorus Strait. Interiors combine classical style with soft beige and pastel tones, marble bathrooms equipped with TVs built into mirrors, and large windows that flood rooms with natural light. The hotel includes two restaurants, Shang Palace (noted for Chinese cuisine) and IST TOO, alongside two bars. Wellness facilities include heated indoor and outdoor pools, a spa center named CHI The SPA, a fitness center, sauna, Turkish bath, and jacuzzi. Business travelers can utilize 15 conference rooms accommodating up to 1000 guests. Free Wi-Fi is available throughout the property, and children have access to a dedicated kids' pool within the wellness center. The hotel aims for refined comfort with detailed amenities such as 24-hour security, concierge service, laundry, and more.
Location
The hotel is situated at Sinan Pasa Mah. Hayrettin Iskelesi Sok. No:1 in Beşiktaş, Istanbul, directly on the Bosphorus shore. It is approximately 17 km from Istanbul Atatürk Airport. Nearby attractions include the Palace Collections Museum, 117 meters away, and the Tomb of Hayreddin Barbarossa, 236 meters from the hotel. The hotel’s proximity to the Beşiktaş ferry terminal makes it convenient for water transport across the Bosphorus. A restaurant called Wineport is located 333 meters away, providing additional dining options. The location is praised for safety and quietness, with a police station and security checks at the entrance, and offers easy access to Istanbul’s financial district and vibrant neighborhoods.
Tips
- If you prefer Bosphorus views, request a room with a terrace or balcony when booking.
- Consider using the concierge team for assistance with local transport and dining recommendations.
- Breakfast quality varies, so if you encounter issues, alert the staff promptly to improve your experience.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Cuisine: Chinese, American, Asian, Continental, Gluten-free, Halal, Vegetarian, Local cuisine Opening hours: [Mon - Sun] 07:00-11:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Pets: Pets are allowed on request Types of pets allowed: dogs Fee: €105.00 (approx. US$122.08) per stay
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: UnionPay, JSB, DinersClub, AmericanExpress, Visa, MasterCard
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Television in lobby
- Private check-in/check-out
- Fire Extinguisher
- Outdoor furniture
- Upper floors accessible by elevator
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- VIP room amenities
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Wardrobe/Closet
- Linens
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Coffeemaker
- Bottled water
- Kettle
- Free Wi-Fi
- Shuttle
- Airport transportation
- Transfer services
- Spanish
- German
- Russian
- English
- French
- Multi-language staff
- Turkish
- Chinese
- Tour assistance
- Parking
- Garage
- Swimming pool
- Spa tub
- Beach/pool towels
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- Children swimming pool
- Babysitting and childcare
- Pets allowed (under 5 kg) (surcharge)
The nearest beach is located on the distance of 8870 m. It takes 133 minutes To the beach!
The distance to the sea is 30 meters
Video: Shangri-La Bosphorus Istanbul: краткий тур отелем
Map
Reviews
The decor is Orientalist exuberance in swirls of blue and cream, marble, porcelain and Chinese landscape repro wall paintings.
After the first night we noticed the bedding smelt strongly of detergent and my partner had an itchy rash, and they changed it after we requested with a note of apology. The room is generally good but there are occasional small annoying details like the “bedside” light switches are too far from the bed to reach and have to get out to use them.
The breakfast has ample choice though mainly average quality. The waitress was disorganised, the porridge much too runny and unappetising, and the Chinese dumpling just dense and terrible.
The hotel location is perfect for the Beşiktaş-Kadikoy ferry and for an early morning stroll along the ferry quays to watch the sun rise, although everywhere else needs a taxi.
At heart, I prefer smaller cosier hotels and the Istanbul Shangri La is a bit too showy and trying to be something it’s not for my taste.
The hotel itself is conveniently located among many attraction sites and some nice neighborhoods to wander around. There are many restaurants near the hotel whether you like street food or more refined dining experiences. It is also adjacent to the ferry terminal which makes it ideal if one wants to explore the Asian side a bit more or appreciate more of the view on the water.
The rooms are not the most spacious but are cozy and elegant, some features a nice terrace with amazing views.
Also, you can see plenty of cats in front of the lobby entrance in the evening :)
Thank you for making our stay unforgettable — we can’t wait to come back!
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Shangri-La Bosphorus, Hotel
What room types are available at Shangri-La Bosphorus, Hotel?
The hotel offers a variety of room types including Standard Double room, Deluxe City Interconnecting room, Deluxe City Double room, Superior Interconnecting room, Deluxe Double room, Deluxe Bosphorus Double room, Premier Interconnecting Bosphorus room, Premier Bosphorus Double room, Horizon Terrace Bosphorus Double room, Horizon Bosphorus Double room, Horizon Terrace Double Junior Suite, Deluxe Interconnecting Bosphorus Suite, Deluxe Bosphorus Double Suite, Executive Suite, Executive Bosphorus Suite, Executive Double Suite, Executive Bosphorus Double Suite, Duplex Bosphorus Double Suite, Shangri-La Suite, and Barbaros Double Suite.
Are children allowed at the hotel and what facilities are available for them?
Children of all ages are welcome. The hotel has a dedicated kids' pool in the wellness center open from 6:00 to 22:00. Additional fees may apply for children using existing beds. Cribs and extra beds policies vary by room type.
Is there parking available at Shangri-La Bosphorus?
Yes, the hotel provides free parking for guests.
Are pets allowed at the hotel?
Pets are allowed on request. Only dogs are permitted, with a fee of approximately €105 (about US$125) per stay. Service animals are also allowed on request.
What wellness facilities does the hotel offer?
The hotel features a heated outdoor pool, a heated indoor pool in the wellness center, a fitness center, sauna, Turkish bath, jacuzzi, and the CHI The SPA. Massage services are available for an additional fee.
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Hotel prices for: October - November 2026 calendar
The average hotel price this month is 408 USD The best time to book is October 11, with rates starting from 305 USD

































































































































