Raffles Hotel in Istanbul
✅ Exceptional and attentive service noted by multiple guests, including personalized touches like room decoration for special occasions and thoughtful gifts for children ✅ Convenient location connected directly to Zorlu Center, praised for luxury shopping and easy access ✅ Spacious, modern, and well-maintained rooms with beautiful views of Bosphorus or city skyline ✅ High-quality spa and wellness facilities, including a large fitness center with amenities such as reusable headphones and energy drinks ✅ Professional and warm concierge service with staff going above and beyond for guest needs ❌ One guest reported substandard cleanliness and slow, unprofessional restaurant service during a stay ❌ Occasional issues with room type confirmation and last-minute changes without clear communication ❌ Some reports of unfriendly or inattentive behavior by certain restaurant staff members ❌ Parking and hotel access can be inconvenient for some guests, especially during events
Rooms and prices
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Description
Raffles Hotel Istanbul, established in 2014, offers a refined combination of Turkish tradition and modern luxury. Located within the Zorlu Center, it features 181 spacious rooms and suites with options ranging from Deluxe Double rooms to two-bedroom residences, many providing panoramic views of the Bosphorus. Guests can enjoy extensive facilities including indoor and outdoor pools, a fitness center, spa with Turkish bath and sauna, a beauty salon, and multiple dining options including a buffet restaurant and bars. The hotel also provides family-friendly amenities such as a kids' club, playground, and babysitting services (paid). High standards of cleanliness and service are frequently praised, with attentive staff noted for personalized hospitality. This 5-star property is well-suited for both business travelers and families seeking comfort and convenience in Istanbul’s dynamic environment.
Location
Raffles Hotel is situated inside the Zorlu Center in Besiktas, Istanbul, offering direct access to luxury shopping and dining. It lies approximately 2.5 km from the historic Ciragan Palace and 3.7 km from the Bosphorus Bridge, providing scenic city and water views. The hotel is 19 km from Istanbul Atatürk International Airport. Nearby cultural attractions include the Yıldız Palace, located 1.84 km away. The hotel is also just 175 meters from the well-rated restaurant Hacı Abdullah Saray Mutfağı, making it convenient for guests to explore local cuisine.
Tips
- Book a room with a Bosphorus view for stunning scenery.
- Take advantage of the hotel’s spa and fitness amenities, which guests highly recommend.
- If arriving by car, check parking options in advance as some guests found access challenging during events.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Western, Continental Buffet [Mon - Sun] 07:00-11:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required A fixed amount of €200.00 (approx. US$237.47) is charged. This property accepts cash and credit cards The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are allowed on request Types of pets allowed: dogs Fee: €100.00 (approx. US$118.74) per pet per stay
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, UnionPay, MasterCard, AmericanExpress, JSB, Visa
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Outdoor furniture
- Upper floors accessible by elevator
- Electric car charging
- Bridal suite
- Allergy-free rooms
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- VIP room amenities
- Cable TV
- TV
- Minibar
- Locker
- Bathrobe
- Toiletries
- Accessibility features
- Iron and board
- Ironing
- Laundry
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Kitchen
- Free Wi-Fi
- Internet
- Shuttle
- Car rental
- Airport transportation
- Spanish
- German
- Russian
- English
- Italian
- Tour assistance
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Indoor Pool
- Outdoor pool
- Beach/pool towels
- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
- Fitness facilities
- Gym
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Family/Kid Friendly
- Kids club
The distance to the sea is 1700 meters
Street view
Video: Raffles Istanbul | BEST HOTEL IN ISTANBUL, TURKEY?!!!🇹🇷🤯
Map
Reviews
Raffles Hotel Istanbul is the definition of luxury. From the moment you walk in, you’re welcomed with warmth and exceptional service. The rooms are spacious, modern, and beautifully designed with breathtaking views of the city. The restaurants and bars are top quality, offering both international and local flavors at their best. Every detail makes you feel special—an unforgettable stay in Istanbul.
To make things worse, during cleaning, a staff member broke a very expensive perfume bottle. We reported it immediately to the front desk and even asked them to come see the room and smell the fragrance to confirm. Instead of handling it professionally, the receptionist refused to check and later the duty manager told us that there was “no smell” and that the cleaner denied breaking anything – essentially blaming us. Completely unprofessional.
I refused to continue discussing this with them and asked for the hotel’s general manager instead. Finally, the hotel manager personally came, handled the situation very well, apologized sincerely, and removed the cost of the perfume from the bill. She was the only professional person in the entire hotel.
Overall, this hotel is absolutely not 5-star service – dirty, unprofessional staff, poor communication, and unacceptable handling of issues. The only good part was the head manager who resolved the matter at the end.
I would like to extend my heartfelt thanks to Raffles Istanbul for an exceptional stay. Special thanks to Mr. Jasur for his outstanding service, professionalism, and warm hospitality. You truly made our experience unforgettable!
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Raffles Hotel
What types of rooms are available at Raffles Hotel Istanbul?
The hotel offers various room types including Deluxe Double room, Deluxe Double room with Bosphorus or city view, Premier Double rooms, Junior Suites (Double and Triple), Family Suite with city view, multiple Suite options with Bosphorus or city views, and Apartments including two-bedroom residences with Bosphorus view.
Are children and pets allowed at the hotel?
Children of all ages are welcome. Facilities for kids include a playground, mini-club, and babysitting (paid). Pets are allowed on request with a fee of €100 per pet per stay; service animals are also accepted.
Does the hotel provide airport transfer or parking facilities?
The hotel offers free parking on site. For airport transfers, it is recommended to contact the hotel directly for current arrangements.
What dining options are available within the hotel?
Raffles Hotel has a restaurant serving buffet and continental breakfast, open daily from 7:00 to 11:30. There is also a bar on site. Additionally, the hotel is connected to Zorlu Center with multiple dining venues.
How close is Raffles Hotel to major landmarks and shopping centers?
The hotel is located inside Zorlu Center with direct access to luxury shopping. It is 2.5 km from Ciragan Palace, 3.7 km from the Bosphorus Bridge, and 1.84 km from Yıldız Palace.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 484 USD The best time to book is August 15, with rates starting from 456 USD


























































































