The Ritz-Carlton, at the Bosphorus Hotel in Istanbul

The service was excellent; the hotel front desk staff were very welcoming, and the room facilities were also good.

The room environment is quite good, and I chose a smoking room 🤭

Love Istanbul! Ritz Carlton is a great hotel . Nobu is a fabulous restaurant with a great view. Good service

Nice location, can walk to the sea side, ferry boat and subway station. Room is big enough and be cleaned everyday. Gym and indoor swimming pool are great! There are two Michelin restaurants in the lobby, very convenient selections when you do not wanna go out for dinner. The employees are also very friendly. Only problem we met during our stay was the shower water, the temperature was not stable.

I have stayed at The Ritz-Carlton Istanbul before, in 2017 and 2018, and unfortunately my recent stay was very different from those previous experiences.

The hotel itself has changed noticeably. The lobby used to feel much bigger, and now it feels smaller, with shops added that weren’t there before. While the hotel still offers good dining options—including Nobu, an Italian restaurant, and a well-known Turkish restaurant—Nobu in particular feels small compared to other locations worldwide.

We stayed during the New Year and winter season, and the hotel felt lacking in festive spirit. The decorations were very minimal: mainly an outdoor Christmas tree and a YSL light tree inside, with only basic décor scattered around. Compared to other hotels we stayed in during the same period, it did not feel festive or atmospheric at all. If you are looking for a strong holiday or seasonal theme, this hotel may not meet that expectation. This is purely based on the overall look and feeling.

Upon arrival, no welcome drinks were offered, which was surprising for a Ritz-Carlton. We noticed other guests receiving welcome drinks while we did not. The check-in area is quite small and not suitable for handling large families or groups. There is also no proper waiting area, except for two chairs near the entrance.

At check-in, we were informed that our three rooms were on different floors (2, 3, and 10), which was shocking since we had requested connected rooms or at least rooms close to each other.

The rooms themselves varied greatly:
• The 2nd-floor room had a terrace but was not family-friendly at all. When exiting the elevator, the area felt very dark due to the wallpaper colors, which my children described as “creepy.”
• The 3rd-floor room was slightly better, but the window faced a plant wall, making it feel like a basement room.
• The 10th-floor room had a partial Bosphorus view and was by far the best room of the three.

Because of these issues, I contacted Trip customer service, and I would like to sincerely thank Maxence Cui for the hard work, patience, and dedication shown while assisting us. Maxence truly tried everything possible to help us in a very stressful situation, and their efforts did not go unnoticed. I could see that the Ritz-Carlton management was actively involved in the discussion.

Eventually, Mr. Mohammed, the hotel manager, stepped in and handled the situation with kindness and professionalism. He made us feel welcome, encouraged us to stay, and offered to move the other two rooms to the same floor, which greatly improved our experience. Many thanks to him as well.

After the room change, we were finally together as a family, with partial sea views and garden views. The room service food was excellent, which was one of the highlights of our stay.

Overall, this stay was not the Ritz-Carlton experience we are used to from other locations around the world. While the situation improved thanks to the efforts of both Maxence Cui and Mr. Mohammed, it still did not fully meet our expectations. It was okay, but not the memorable luxury experience we associate with the Ritz-Carlton brand.

Everything was perfect. Stunning view to bosphorus. Staff is helpfull with all your questions. Thanks to all oncd again

I had a wonderful stay at The Ritz-Carlton. The accommodation was extremely comfortable, and the overall experience exceeded my expectations. The staff were incredibly professional, friendly, and welcoming, which made my stay even more enjoyable.

Special thanks to Yeliz and Reham for their outstanding service, kindness, and attention to detail. They truly made my stay memorable.

I would also like to extend my sincere thanks to the restaurant manager, Murat, for his professionalism and excellent management. In addition, the hotel restaurant team deserves great appreciation — the food was excellent, and the staff were amazing. Special thanks to Umut, Furqan, and Beril for their great service and professionalism.

The spa experience was also excellent — relaxing, well-maintained, and truly enjoyable. Special thanks to Tiara for her wonderful service and care.

I highly recommend this hotel and would definitely stay here again.

My stay at the Ritz-Carlton Istanbul was nothing short of perfect. From the beautifully designed rooms to the impeccable service, every detail exceeded expectations.

The room view was spectacular — overlooking lush greenery, Dolmabahçe Palace, and the Bosphorus. Inside, everything was thoughtfully arranged: the beds and pillow menu ensured restful sleep, while the baths, dressing area, working desk, and sitting area were all flawless. Each day, the hotel provided Turkish Baklava, a fine selection of Nespresso capsules, and plenty of complimentary water — small touches that made my evenings end on a delightful note.

The amenities were outstanding: pool, sauna, steam bath, and the traditional Turkish Bath (Hamam), which requires booking in advance. The breakfast buffet at Atölye Restaurant was truly on another level — a wide variety of delicious options paired with a breathtaking panoramic view of the Bosphorus.

The staff were exceptionally helpful and quick to act, ensuring guests felt valued and comfortable throughout their stay. The location is also ideal, with public transportation nearby, making it easy to explore Istanbul. The hotel’s design and interiors reflect elegance and perfection.

I highly recommend the Ritz-Carlton Istanbul for anyone seeking luxury, comfort, and an unforgettable experience in this beautiful city.

The hotel is really nice and room is so comfortable and clean. The hotel has a good selection of restaurants to try Turkish or Italian food, as well as yummy room service. The staff were so helpful and friendly and the hotel is located in walking distance to a beautiful palace and art gallery, as well as the tram which gives easy access to the attractions of the city. Highly recommend!

I recommend it. It's a good hotel. Everything is at a high level.