7.6
Good
48 USD
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Sur Apart Hotel in Istanbul

🌍
Istanbul, Sultanahmet Mh., Fenerlikapı Sk. No:17, 34122 Fatih/İstanbul, Turkey
● Center: 870 m
🌞 Sea - 2 min

Staff members such as Suna, Royal, and Ibrahim are frequently praised for their kindness, helpfulness, and personal attention. The location close to major landmarks like the Blue Mosque is appreciated by many guests. Some guests highlight the cleanliness and comfort of certain rooms, including amenities like hot water, towels, and air conditioning. The terrace offers spectacular sea views and a pleasant place to relax. Guests note the availability of services such as luggage storage, tour assistance, and a restaurant. Several guests report issues with room assignments, including last-minute changes to rooms and accommodations in separate buildings. Noise from the nearby train line and ongoing construction disturbed multiple guests. Problems with room cleanliness were frequently mentioned, including towels with hairs, musty odors, and mold presence. Malfunctioning air conditioning and heating systems caused discomfort, with some rooms being too hot or cold. Security concerns were raised due to master keys allowing access to multiple rooms and staff entering rooms late at night without proper notice.
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Standard Triple room
3 x
Standard Triple room
Private bathroom
Beds:
79 USD
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Economy Single room
Economy Single room
Private bathroom
Beds:
95 USD
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Economy Double room
Economy Double room
Private bathroom
Beds:
96 USD
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Standard Double room
Standard Double room
Private bathroom
Beds:
98 USD
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Standard Double room with balcony
Standard Double room with balcony
Private bathroom
Beds:
99 USD
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Deluxe Triple room
3 x
Deluxe Triple room
Private bathroom
Beds:
141 USD
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Family Suite
Family Suite
Family room with bathroom
Beds:
146 USD
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Apartment with balcony
Apartment with balcony
Private bathroom
Beds:
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Comfort Family Apartment
Comfort Family Apartment
Family room with bathroom
Beds:
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Deluxe Apartment
Deluxe Apartment
Private bathroom
Beds:
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Deluxe Apartment with balcony
Deluxe Apartment with balcony
Private bathroom
Beds:
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Deluxe Triple Apartment
3 x
Deluxe Triple Apartment
Private bathroom
Beds:
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Deluxe Family Apartment
Deluxe Family Apartment
Family room with bathroom
Beds:
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More rooms

Description

Sur Apart Hotel is a historic 2-star hotel located in the heart of Istanbul, originally built in 1850 and renovated in 2011. It offers 19 rooms across a 3-story building with a range of room types including Economy Single, Standard Double with balcony, Deluxe Apartments, and Family Suites. Guests can expect traditional Turkish hospitality, air conditioning, 24-hour front desk, and services like laundry, car hire, and a restaurant on site. The hotel features a shared lounge, terrace, and a breakfast hall. While the hotel maintains a 7.6/10 rating overall, guest feedback varies widely, with praise for helpful staff and convenient location, but criticism for cleanliness, noise from nearby train lines, and room condition. Check-in starts at noon and check-out is by noon as well.

Location

Sur Apart Hotel is situated in Sultanahmet, Istanbul, just 250 meters from the Blue Mosque and 322 meters from the Serpent Column, an ancient Greek bronze monument. The hotel is 13 km from Istanbul Ataturk Airport and only 112 meters from the sea, offering easy access to both historical sites and waterfront views. Nearby dining options include Olive Istanbul restaurant (126 m), Mavi Onur Guesthouse cafe (201 m), and Blue House Rooftop restaurant (386 m) known for excellent sunset views and desserts.

Tips

  • Expect some noise from trains and nearby construction, so bring earplugs if you are a light sleeper.
  • Confirm your exact room type at check-in to avoid surprises, as some rooms are located in adjacent buildings.
  • Bringing your own coffee or tea is recommended since these are not provided despite the kettle and cups in rooms.

Policies and conditions

  • Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Continental, Halal Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, Visa
  • Check in time: 13:00. Check out time: 11:30.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Air conditioning
  • 24-hour reception
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Ticket assistance
  • Express check-in/check-out
  • Television in lobby
  • Terrace
  • Early check-in
  • Dryer
  • No elevators
Rooms
  • Non-smoking rooms
  • Family room
  • TV
  • Minibar
  • Safe (in room)
Services and amenities
  • Ironing
  • Laundry
  • Concierge services
  • Dry-cleaning
  • Hairdryer (on request)
  • Luggage storage
  • Iron
Meals
  • Coffee/tea for guests
  • Breakfast
  • Restaurant
Internet
  • Free Wi-Fi
  • Free internet
Transfer
  • Shuttle
  • Car rental
  • Airport transportation
Languages Spoken
  • Russian
  • English
Tourist services
  • Tour assistance
Recreation
  • Library
Business
  • Photocopy machines
Beauty and wellness
  • First Aid Kit
Kids
  • Family/Kid Friendly
Pets
  • Pets Not Allowed

The distance to the sea is 110 meters

Street view

Google panorama

Video: Welcome The Best Istanbul Hotel | Sura Hotel | Sultanahmet Hotel

Map

Reviews

Cleanliness
Amenities
Location
Service
21.02.2026 Guest
I booked a room with a king-size bed. When I arrived they said it's not available. They gave me a room with 2 single beds and said push them together. In what world do 2 single beds pushed together make a king-size bed.
It was late and I had no choice but to stay. So the next day I left.
If you don't have the room available then don't offer it.

Another fine example of a Turkish scam hotel
30.12.2025 Guest
Unfortunately this is a terrible hotel for the for the following reasons:
1. The room isn't located in the photo on the website. It's a 5 minute walk round the corner to a run down building.
2. It's located withing 5 meters of the train line so it's very noisy everytime a train goes past.
3. The room was freezing cold. I had to walk to reception in the freezing cold rain. It turn out that the heating integrated into the air-conditioning is combined into one unit and all the hotel rooms need to be on the same setting for it to work. She had to go to every room to fix the problem.
4. There's a kettle and 4 cups in the room. I wanted to prepare a coffee but there's no coffee or tea. The receptionist said that the hotel doesn't provide this. Why provide a kettle and cups if the hotel is so mean not to provide coffee and tea?
5. The door handle in the bathroom fell off and my daughter got stuck in the bathroom.
6. Only one toilet roll provided for a family room. Had to go back to reception to get another roll.
7. Hairs were found on the towels. Never have I seen this before. Back to the receptionist to get clean towels.

Not a good introduction to our stay in Istanbul. We moved out the next day to a much, much better hotel.
16.11.2025 Guest
The hotel is clean, the staff is helpful, I recommend it and it is close to the center.
31.10.2025 AKM
1ST OF ALL ONE LADY WAS THERE, HER NAME IS SUNA , SHE IS VERY GOOD AND VERY HELPFUL AND KIND. PICTURE SHOWING THAT , HERE IS KITCHEN BUT THERE IS NO KITCHEN AT ALL. TOILET DOOD WAS BROKEN, ALL ELECTRIC PLUG BROKEN, ADVERTISED SHOWING THAT SOFA 🛋 THERE BUT NO SOFA AT ALL. MOST INPORTENT THING IS AIR CONDITIONER NOT WORKING AT ALL. THIS HOTEL IS VERY NOISY BECAUSE THERE IS BUILDING WORK GOING ON. MY BOTH CHILDREN COULDN'T SLEEP AT ALL SPECIALLY IN DAY TIME NEP.
15.09.2025 Guest
I stayed here for my graduation trip. I don't think it's easy to find accommodation so close to major tourist spots at this price. The hotel staff and other guests were all very kind, and it was a great trip! A hair dryer, air conditioning, towels, shampoo, and soap were all provided. Everything was provided, so I didn't need to bring anything from Japan. Toothbrushes and conditioners were not provided, so I recommend bringing your own.
08.08.2025 Guest
There is no elevator , AC was not cooling perfectly. Very difficult to stay with family
10.07.2025 Guest
Very dirty and not cleaned! Does not match the description!
24.06.2025 haris
Nice in the city but not lift for going up
30.04.2025 Safari05740077508
Booked 2 rooms for 6 people. When we arrived they had one room in the hotel for 2 people and another room in a building down the road. This was really not what we needed. Took us to the building only 3 single beds. After an hour we took the seperate beds and they put a pull out bed in the room of 4. The room for 4 stunk of musty mops, bed sheets had hairs and blood stains on. Went to reception and the man said he would change the sheets, which he did but only the sheets. The pillow cases and duvet cover was not touched. The shower filled up and was flooding the floor when in use, the bathroom stunk of damp and the front of the sink unit was off. Toilet roll wasnt replenished. We asked for clean towels and the person brought the towels over at 12:30 am he opened the room door, one of our party was in the room by herself when he came it which made her feel unsafe. The receptionist argued with us over this, said she should have heard him knock and say do not come in at this time, she still asked us to leave a good review. We also found out we had the master key for the apartments. We found this out as our friends had a room next door. This made us feel really unsafe as we thought if we had a master key who else had one. This is a really bad security mistake. Location is good, however the establishment is not good. A lot of work on cleanliness and saftey needs to be looked at. We couldnt wait to check out. We did request our money back to fimd someting more suitable but the hotel declined.
03.03.2025 Trish
I arrived to Istanbul and stayed at Sur Hotel. It was a fabulous experience from when I walked through the door and greeted by a young man named Royal. The room was excellent, very clean great hot water and equipped with a kettle and mini fridge . I enjoyed my stay that I extended it a month. Everyone is wonderful working here and the owners are excellent always making sure I had everything I needed! Thank you Sur Hotel I will be back ! 😻😻
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POIs near hotel

attraction
Serpent Column (5 min)
Ancient Greek bronze column from Delphi, relocated to Istanbul by Constantine I, featuring intertwined serpent heads.
Tickets: Blue Mosque & Hagia Sophia: Guided Tour, 56 EUR View
attraction
Mehmet Efendi Fountain (5 min)
Ottoman-era public fountain representing traditional Islamic water architecture.
Tickets: Istanbul: Sand-Brewed Turkish Coffee Workshop in Sultanahmet, 9 EUR View
museum
Turkish and Islamic Arts Museum (6 min)
Displays Ottoman carpets, calligraphy, ceramics, and manuscripts spanning Islamic art history.
Tickets: Blue Mosque & Hagia Sophia: Guided Tour, 56 EUR View
museum
Cistern of Philoxenos (8 min)
Byzantine-era underground water cistern with 16 columns, providing water supply to medieval Istanbul.
Tickets: Istanbul Whirling Dervishes Ceremony: Entry Ticket, 20 EUR View
monument
Milion (9 min)
Ancient Byzantine monument marking the zero milestone for distance measurements in Constantinople.
Tickets: Troy: Guided Day Tour from Istanbul + Lunch, 143 EUR View

Cafe and Restaurants near hotel

restaurant
Restaurant «Olive Istanbul» (2 min)
Küçük Ayasofya Mh., 34122 Fatih/İstanbul
restaurant
Cafe «Mavi Onur Guesthouse» (3 min)
Küçük Ayasofya Mh., Küçük Ayasofya Cd. No:22, 34122
restaurant
Restaurant «Blue House Rooftop» (6 min)
Cankurtaran, Dalbastı Sk. No:14, 34122 Fatih/İstanbul
Reviews
27.06.2025 Dzenana
We had a wonderful coffee and dessert for the sunset views! Absolute recommendation!
You can even feed birds with a soft music, extremely good for insta videos or a memorable experience
Whole atmosphere was great!
😊
27.06.2025 Akku
Thank you for the best service we have ever witnessed in Istanbul. I came here for a good meal from Kazakhstan with my friends, but also got a very good emotions. Kurban is very intelligent and welcoming person, all the staff was friendly and polite. Thank you!!
24.06.2025 Adelya
COME DANCE THE NIGHT AWAY! Super fun place if you're looking for a sparklers-DJ-dancing-on-a-rooftop vibe. We went late night for some drinks and caught a PARTY instead. If nightclubs are your scene, there's no better way to do it than here because you also have the best view of the blue mosque.
03.06.2025 Farzaneh
It was a fantastic experience with wonderful hospitality! We ordered drinks and food, and afterward, they generously brought us tea and some sweets on the house. The staff were incredibly kind and welcoming. The food was delicious. if I visit Istanbul again, I’d definitely come back here. Also, such an amazing view.
25.04.2025 Nermin
I can only give all the praise for the Hotel and the employees. The hotel is in a great location where everything is available to you. From the moment we arrived, the employees welcomed us very warmly and helped us with our luggage. They were happy to help us with any information we needed. The rooms are tidy and are cleaned every morning. I even received a gift for my birthday that was waiting for me in the room to my wonderful surprise. My rating is 10. All recommendations from the bottom of my heart. I can very happily recommend this hotel. Thank you and see you next time. Greetings from Bosnia and Herzegovina

Frequently asked questions about Sur Apart Hotel

What types of rooms are available at Sur Apart Hotel?

Room types include Economy Single room, Economy Double room, Standard Triple room, Standard Double room, Standard Double room with balcony, Deluxe Triple room, Family Suite, Apartment with balcony, Comfort Family Apartment, Deluxe Apartment, Deluxe Apartment with balcony, Deluxe Triple Apartment, and Deluxe Family Apartment.

Is breakfast included at the hotel?

Breakfast is served in a breakfast hall and is available as a continental or halal buffet. Additional breakfast fees are not included in the total price and must be paid at the property.

Are pets allowed at Sur Apart Hotel?

Pets are not allowed at this hotel.

How far is Sur Apart Hotel from Istanbul Ataturk Airport?

The hotel is located 13 km from Istanbul Ataturk Airport (IST).

Does the hotel have a lift/elevator?

Yes, the hotel has a lift.

Hotel prices for: June - July 2026 calendar

The average hotel price this month is 75 USD The best time to book is June 27, with rates starting from 48 USD

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