Sur Apart Hotel in Istanbul
✅ Staff members such as Suna, Royal, and Ibrahim are frequently praised for their kindness, helpfulness, and personal attention. ✅ The location close to major landmarks like the Blue Mosque is appreciated by many guests. ✅ Some guests highlight the cleanliness and comfort of certain rooms, including amenities like hot water, towels, and air conditioning. ✅ The terrace offers spectacular sea views and a pleasant place to relax. ✅ Guests note the availability of services such as luggage storage, tour assistance, and a restaurant. ❌ Several guests report issues with room assignments, including last-minute changes to rooms and accommodations in separate buildings. ❌ Noise from the nearby train line and ongoing construction disturbed multiple guests. ❌ Problems with room cleanliness were frequently mentioned, including towels with hairs, musty odors, and mold presence. ❌ Malfunctioning air conditioning and heating systems caused discomfort, with some rooms being too hot or cold. ❌ Security concerns were raised due to master keys allowing access to multiple rooms and staff entering rooms late at night without proper notice.
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Description
Sur Apart Hotel is a historic 2-star hotel located in the heart of Istanbul, originally built in 1850 and renovated in 2011. It offers 19 rooms across a 3-story building with a range of room types including Economy Single, Standard Double with balcony, Deluxe Apartments, and Family Suites. Guests can expect traditional Turkish hospitality, air conditioning, 24-hour front desk, and services like laundry, car hire, and a restaurant on site. The hotel features a shared lounge, terrace, and a breakfast hall. While the hotel maintains a 7.6/10 rating overall, guest feedback varies widely, with praise for helpful staff and convenient location, but criticism for cleanliness, noise from nearby train lines, and room condition. Check-in starts at noon and check-out is by noon as well.
Location
Sur Apart Hotel is situated in Sultanahmet, Istanbul, just 250 meters from the Blue Mosque and 322 meters from the Serpent Column, an ancient Greek bronze monument. The hotel is 13 km from Istanbul Ataturk Airport and only 112 meters from the sea, offering easy access to both historical sites and waterfront views. Nearby dining options include Olive Istanbul restaurant (126 m), Mavi Onur Guesthouse cafe (201 m), and Blue House Rooftop restaurant (386 m) known for excellent sunset views and desserts.
Tips
- Expect some noise from trains and nearby construction, so bring earplugs if you are a light sleeper.
- Confirm your exact room type at check-in to avoid surprises, as some rooms are located in adjacent buildings.
- Bringing your own coffee or tea is recommended since these are not provided despite the kettle and cups in rooms.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Continental, Halal Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa
- Check in time: 13:00. Check out time: 11:30.
Services and facilities
- Air conditioning
- 24-hour reception
- Currency exchange
- Smoke-free property
- Security guard
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Terrace
- Early check-in
- Dryer
- No elevators
- Non-smoking rooms
- Family room
- TV
- Minibar
- Safe (in room)
- Ironing
- Laundry
- Concierge services
- Dry-cleaning
- Hairdryer (on request)
- Luggage storage
- Iron
- Coffee/tea for guests
- Breakfast
- Restaurant
- Free Wi-Fi
- Free internet
- Shuttle
- Car rental
- Airport transportation
- Russian
- English
- Tour assistance
- Library
- Photocopy machines
- First Aid Kit
- Family/Kid Friendly
- Pets Not Allowed
The distance to the sea is 110 meters
Street view
Video: Welcome The Best Istanbul Hotel | Sura Hotel | Sultanahmet Hotel
Map
Reviews
It was late and I had no choice but to stay. So the next day I left.
If you don't have the room available then don't offer it.
Another fine example of a Turkish scam hotel
1. The room isn't located in the photo on the website. It's a 5 minute walk round the corner to a run down building.
2. It's located withing 5 meters of the train line so it's very noisy everytime a train goes past.
3. The room was freezing cold. I had to walk to reception in the freezing cold rain. It turn out that the heating integrated into the air-conditioning is combined into one unit and all the hotel rooms need to be on the same setting for it to work. She had to go to every room to fix the problem.
4. There's a kettle and 4 cups in the room. I wanted to prepare a coffee but there's no coffee or tea. The receptionist said that the hotel doesn't provide this. Why provide a kettle and cups if the hotel is so mean not to provide coffee and tea?
5. The door handle in the bathroom fell off and my daughter got stuck in the bathroom.
6. Only one toilet roll provided for a family room. Had to go back to reception to get another roll.
7. Hairs were found on the towels. Never have I seen this before. Back to the receptionist to get clean towels.
Not a good introduction to our stay in Istanbul. We moved out the next day to a much, much better hotel.
POIs near hotel
Cafe and Restaurants near hotel
You can even feed birds with a soft music, extremely good for insta videos or a memorable experience
Whole atmosphere was great!
😊
Frequently asked questions about Sur Apart Hotel
What types of rooms are available at Sur Apart Hotel?
Room types include Economy Single room, Economy Double room, Standard Triple room, Standard Double room, Standard Double room with balcony, Deluxe Triple room, Family Suite, Apartment with balcony, Comfort Family Apartment, Deluxe Apartment, Deluxe Apartment with balcony, Deluxe Triple Apartment, and Deluxe Family Apartment.
Is breakfast included at the hotel?
Breakfast is served in a breakfast hall and is available as a continental or halal buffet. Additional breakfast fees are not included in the total price and must be paid at the property.
Are pets allowed at Sur Apart Hotel?
Pets are not allowed at this hotel.
How far is Sur Apart Hotel from Istanbul Ataturk Airport?
The hotel is located 13 km from Istanbul Ataturk Airport (IST).
Does the hotel have a lift/elevator?
Yes, the hotel has a lift.
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Hotel prices for: June - July 2026 calendar
The average hotel price this month is 75 USD The best time to book is June 27, with rates starting from 48 USD























































































































































