Legacy Ottoman Hotel in Istanbul
✅ Excellent central location with easy walking access to major Istanbul landmarks and public transport. ✅ Spacious and clean rooms with some suites offering Bosphorus views and jacuzzis. ✅ Breakfast buffet praised for variety and quality, including halal and vegan options. ✅ Some guests highlighted friendly and multilingual staff, particularly noting helpful concierge service. ✅ Spa facilities such as Turkish bath, sauna, and massage received positive mentions. ❌ Several guests reported poor room maintenance including mold, water leaks, and outdated furnishings. ❌ Service quality was inconsistent, with reports of rude or unhelpful staff and slow room service. ❌ Security concerns noted due to alleged theft incidents and unprofessional handling by management. ❌ Noise disturbances from other guests and children in public areas were mentioned as an issue. ❌ Difficult access by car due to hotel location on a no-car road during daytime hours.
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Description
Legacy Ottoman Hotel is a 5-star establishment housed in a historic building dating back to 1890, renovated in 2006. It features 157 rooms across seven floors, with room types ranging from Guest Double rooms to suites with jacuzzis and Bosphorus views. The interiors retain a Byzantine style charm, blending old-world elegance with modern amenities such as air conditioning, free Wi-Fi, and 24-hour front desk service. The hotel offers a covered pool, spa facilities including a Turkish bath and sauna, fitness center, and a beauty salon. Family travelers will find a children’s playground, paid cribs, and babysitting services. Pets are allowed on request with a daily fee. The hotel prohibits smoking in rooms and accepts major credit cards. Breakfast is served as a continental buffet with halal, vegan, and vegetarian options available. Despite its grandeur, guest reviews are mixed, citing excellent location and breakfast but also issues with room maintenance and service quality.
Location
Located in Istanbul’s Eminönü district, the Legacy Ottoman Hotel sits just 189 meters from the sea and 171 meters from the Tomb of Hatice Turhan Sultan, a historical Ottoman monument. The hotel is 14 kilometers from Istanbul Atatürk Airport. Nearby, guests can enjoy the famous Spice Bazaar within a short walk, as well as the restaurant Pandeli located 266 meters away, known for good reviews. The hotel is within walking distance of major attractions like Hagia Sophia, the Grand Bazaar, and the Galata Tower. Public transport options including ferry, tram, and metro stations are close, making it easy to explore the city without taxis.
Tips
- Book a room with a Bosphorus view or Jacuzzi suite for a more comfortable stay.
- Be prepared for the possibility of noise from other guests and children, especially in public areas.
- Since direct car access is restricted during the day, plan your arrival and departure accordingly, and consider using nearby public transport stations for convenience.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Cuisine: Continental, Halal, Vegan, Vegetarian, Local cuisine Opening hours: [Mon - Sat] 06:30-10:30 Open
[Sun] 06:30-11:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property. - Deposit Policy: Deposit required A fixed amount of €100.00 (approx. US$116.54) is charged.
- Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: €40.00 (approx. US$46.62) per pet per day
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Design hotel
- Doorman
- Non-smoking rooms
- Room service
- Fridge
- Family room
- TV
- Minibar
- Bathrobe
- Mosquito net
- Safe (in room)
- Toiletries
- Accessibility features
- Wheelchair access to restaurant
- Wheelchair access to bar
- Iron and board
- Ironing
- Laundry
- Concierge services
- Dry-cleaning
- Shoe shine
- Hairdryer (on request)
- Luggage storage
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Cafe
- Full board rates available
- Restaurant
- Restaurant (buffet style)
- Free Wi-Fi
- Free internet
- Car rental
- Airport transportation - pickup
- English
- Tour assistance
- Suitable for Events
- Indoor Pool
- Photocopy machines
- Event facilities
- Conference Hall
- Fitness facilities
- Massage
- Health club
- Steam room
- Beauty services
- Sauna
- Spa
- Hammam
- Family/Kid Friendly
- Pets allowed
The distance to the sea is 190 meters
Hotel view
Video: Стамбул: LEGACY OTTOMAN HOTEL 5*
Map
Reviews
I would NEVER recommend this place to anyone. The staff are unprofessional, unwelcoming, and clearly don’t care about customers at all. They don’t help, they don’t cooperate, and they make you feel uncomfortable and unwanted.
To be fair, the daytime shift staff were somewhat cooperative, but one staff member had a completely different attitude — extremely rude, discriminatory, and impossible to deal with.
This was my last visit to Istanbul, and experiences like this are exactly why. If this is how they treat people, then they should be ashamed. They are ******, unbearable, and have zero respect or basic hospitality.
Save your time and money and stay away from this place.
The rooms are old and not well maintained. I visited in October, and was told that the thermostatic the rooms don’t do anything because the building is centrally heated. It was 20 degrees outside and my room felt like a sauna.
The service is bad, the room was cleaned sporadically and I never got the same amounts of clean towels. Sometimes there would be 1 and sometimes 3.
Breakfast is nothing special either.
The only positive thing besides the location is the hammam service. But save yourself the experience and book a different hotel around the Galata Tower.
The architecture and decor are stunning, full of rich details that tell the story of the hotel's past. Each corner seems to whisper a bit of history, making the entire stay feel incredibly special.
One of the standout features of my visit was the exceptional staff. The team was warm, attentive, and genuinely passionate about hospitality. I was particularly impressed by the multilingual staff, who made communication easy and seamless for guests from around the world. I even met a wonderful staff member from Pakistan, who spoke fluent Urdu and English and went out of his way to ensure I felt welcome and comfortable. It truly reflects the hotel’s global spirit and commitment to inclusivity.
The rooms were spacious, clean, and thoughtfully decorated to match the hotel’s heritage. The on-site restaurant offered delicious cuisine, blending local flavors with international dishes. Breakfast was a treat every morning, served with a smile in a beautiful sunlit dining room.
If you're a lover of history, culture, and world-class service, this hotel is an absolute must. I’m already looking forward to my next visit
We arrived around 2 am, tired as expected, and the receptionist was just wonderful. There was some confusion around the deposit and method of payment, but he was extra patient and accommodating. Just a shame that no one greeted us outside / helped with the bags, which we saw happen for some other guests (for us, the concierge just stood at the entrance watching us - not really the kind of welcome I'd expect for a 5 star hotel).
We asked for two room cards, one of which stopped working on the second day, but that was quickly fixed by reception. We also realized that one card worked better for turning the room 'on' than the other card. One would always 'disconnect' and turn the electricity off, so that took a bit of trial and error.
Calling reception wasn't always productive, unfortunately. Sometimes they didn't answer at all, so we had to go downstairs to them instead. The housekeeping line was a bit more useful.
We asked reception/housekeeping for an iron/ironing board and had to wait almost 45 minutes for it. We also asked for room service and we could tell the bedsheets weren't changed / bathroom wasn't cleaned. It wasn't really an issue for us, but for a 5 star hotel, I expected a little better room service.
We loved the breakfast. So many options and a great variety. Some of the waiters/waitresses didn't seem too happy to be there, which isn't great when you're going to have breakfast and see unhappy faces all around you. But, I came across the sous chef on more than one occasion and he was a delight. There was one waiter who was also lovely, and chatted to me about where I was from and how interested he was in the Spanish language.
Location of the hotel is great, within walking distance for several of Istanbul's 'hot spots'. Only 10 min walk from the ferry station, about 15 min walk to Hagia Sophia or the Grand Bazaar, and a bit further to get to the Blue Mosque. Galata Tower is also within walking distance if you enjoy a good walk. If not, there are plenty of tram/bus stations around. We stayed for 6 nights and never needed to use the tram/bus, though (walked around 15k-16k steps a day!).
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Legacy Ottoman Hotel
What types of rooms are available at Legacy Ottoman Hotel?
Room types include Guest Double room, Guest with Atrium View Double room, Superior Double room, Deluxe Double room with Bosphorus or city view, Junior Suites with Jacuzzi, Family Suites with Jacuzzi, Bosphorus Double Suite, and Legacy Ottoman with Jacuzzi Suite.
Is breakfast included and what options are provided?
Breakfast is served as a continental buffet with halal, vegan, and vegetarian options from Monday to Saturday 06:30-10:30 and Sunday until 11:00. It is not included in the room price and must be paid separately at the hotel.
Are pets allowed at the hotel?
Yes, pets such as dogs and cats are allowed on request with a daily fee of approximately 40 Euros per pet. Service animals are also permitted.
What amenities are available on the hotel property?
The hotel features a covered swimming pool, spa and wellness center including sauna, Turkish bath and massage services, fitness center, beauty salon, free Wi-Fi, parking, car rental, laundry, and conference facilities.
How accessible is the hotel for guests arriving by car?
The hotel is located on a no-car access road during daytime hours (9 AM to 8 PM), making it difficult to reach by taxi directly. Guests may need to walk with luggage from nearby drop-off points.
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Hotel prices for: September - October 2026 calendar
The average hotel price this month is 108 USD The best time to book is September 12, with rates starting from 100 USD


















































































































