Pera Arya Hotel in Istanbul

They keep ignoring my messages. Very unfriendly.

Terrible experience – I do not recommend this hotel! Description: My stay at this hotel was a total disappointment. First off, the room was very different from what was advertised on their website – small, dirty and with old furniture. There were stains on the sheets and the floor didn't seem to have been cleaned well. But, the bathroom had a musty smell, and the shower didn't work properly. The staff was rude and unhelpful. Every time I approached them with a request or problem, it seemed like I was annoying them. The service was unacceptable for a hotel that claims to offer high customer standards. In addition, the room's air conditioner does not work, the noise of the air conditioner kept me awake at night, I swear to God Clearly, the whole time in this hotel was disastrous. Not worth it at any price, and will advise to avoid this place at all costs.

The hotel is honestly terrible, stinks of smoke, the staff is unfriendly, everything is broken, the breakfast is crap. The only thing that is convenient is in the very center of Istiklal. The guy at the reception looks like Tarkan, the one from the 90s. Acts as if you weren't enough yet. The owner smokes inside from morning to night, all this stench spreads throughout the hotel, he smiles at comments, the friend speaks loudly. There have been no renovations there for 20 years, the shower does not close, the bed sheets are not changed. They don't take out the trash, there are towels, so you'll have enough for 4 days. Plus, on trip com it says that the number is until 13.00, I come at 12.10 to pick up my things, the guy from the reception yells at me, saying that we don’t give a damn what they write on trip com, we have a check out at 12.00. Well, honestly there are hundreds of other hotels nearby. I don't really recommend this one.