Kleopatra Develi Hotel in Alanya

Booked on Booking.com
informed the owner we would arrive 12pm and he acknowledged this.
When I arrived (with 15 people, inc a baby, elderly), they told us the hotel was full. They didn't find an alternative or anything we were stranded at 2am at night after flying to antalya and driving for 2 hours.
unreliable - stay away.

Scam hotel!!! I made a reservation through Agoda to stay with my wife and child. Although the Agoda page showed one double and one single bed, the room only had two single beds. Despite reporting this to both the hotel and Agoda, no action was taken, and I left the hotel. I requested a refund, but it was not done. Furthermore, the hotel smelled foul, the air conditioners didn't cool, and the rooms were very dirty and old. The staff were not helpful at all, and I definitely do not recommend this hotel. Stay away!!!

First of all and very important: this profile picture of this hotel is fake. This a picture of some other hotel, not from Kleopatra Develi. Second, this hotel is located close to the beach, but it is not beachfront. This hotel does not deserve a single star! Basic furniture, basic breakfast which is served in the hotel across he street, bad smell and noisy if you get a room close to the street. If you get the room from the other side (my case) noise comes from the "pool" and in the evening from the neighborhood restaurant. I reserved a room by Agoda with included air condition, but hotel wanted to pay it extra for it. I wrote to Agoda more than 10 emails with request to solve the problem (because they sold me a room with air condition) and their answer was that I need to pay 7 EUR/day extra for the A/C. It was nonsense because I need to pay A/C twice to get it once! WiFi in the room was so poor so I bought Turkish SIM card to use it for internet. Both, Agoda and Cleopatra Develi Hotel ruined my holiday, and I will never again use their services.