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Average temperatures

	day	night
June	+33 °C	+25 °C
July	+37 °C	+28 °C
August	+37 °C	+29 °C
September	+34 °C	+26 °C
October	+29 °C	+20 °C
November	+25 °C	+15 °C

112 USD

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Serenis Hotel - All Inclusive in Side

🌍

● Center: 3 km

☎ Phone: +90 242 524 57 04Show

✅ Clean and spacious rooms reported by some guests ✅ Friendly and helpful lifeguard named Yusuf praised for good English and interaction with children ✅ Animation team members Charlie, Shaggy, and Joe recognized for commitment and guest entertainment ✅ Good food quality noted by several guests, including dishes like lamb tandoori and baklava ✅ Large and hygienic swimming pools appreciated by families ❌ Reception staff described as rude and unprofessional by multiple reviewers, including incidents of poor communication and deposit issues ❌ Rooms sometimes reported as dirty or with uncomfortable beds, including metal springs causing discomfort ❌ Wi-Fi coverage limited to lobby area despite claims of broader availability ❌ Gym facilities criticized for poor condition and broken equipment ❌ Food quality inconsistent, with some guests experiencing stomach issues and poor drink quality ❌ Animation team behavior included inappropriate and aggressive conduct according to some guests ❌ Noise issues reported in rooms near the lobby, affecting sleep quality ❌ Hotel policy excludes single men and may require deposits for additional room keys

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Rooms and prices

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Standard Double room

Private bathroom

Beds:

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Family room

Air conditioning, minibar and shower

Beds:

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Standard Triple room

Private bathroom

Beds:

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Duplex room

Private bathroom

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Economy Triple room

Private bathroom

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Economy Double room

Private bathroom

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Description

Serenis Hotel - All Inclusive is a 3-star property built in 2004 and renovated in 2011, located in the village of Kumköy near Side, Turkey. The hotel features 358 rooms in a single 6-story building, offering a range of room types from Economy Double to Duplex rooms. Guests can enjoy three outdoor pools, including one with artificial waves, and five water slides. Facilities include a spa center with a Turkish bath and sauna, a fitness center, children's playground and club for ages 4-12, and multiple bars and a buffet restaurant. The hotel operates a private sandy beach 500 meters away, with a shuttle bus service available throughout the day. Free Wi-Fi is available in public areas, though some guests have noted limited coverage. The hotel is family-oriented and does not accommodate single men. Expect a mixed experience in service and food quality based on guest reviews.

Location

Serenis Hotel is situated 3 km from the city of Side and approximately 50 km from Antalya Airport (AYT). It lies in the settlement of Kumköy, offering a private sandy beach about 500 meters away, accessible via a daily shuttle bus. The beach strip is 100 meters long with free sun loungers and umbrellas. Nearby attractions within walking distance are not specified, but the hotel provides access to various water sports and beach volleyball. The location is rated highly for accessibility and proximity to the beach, scoring 10/10 for location and 8/10 for beach in guest ratings.

Tips

Request your room carefully to avoid noisy areas near the lobby.
Bring your own beach towels to avoid additional charges for towel replacement at the pool.
If traveling with children, take advantage of the kids' club and playground.
For better Wi-Fi access, stay near the lobby area.

Policies and conditions

Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds: Please contact the hotel for details about crib and extra bed policies.
Pets: Pets are not allowed
Age Requirements: The main guest checking in must be at least 18 years old
Paying at the hotel: Visa, MasterCard, AmericanExpress
Check in time: 14:00. Check out time: 12:00.

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Services and facilities

General

Shopping on site
Air conditioning
24-hour reception
Elevator/lift
Newspapers
Garden
Terrace
All Spaces Non-Smoking (public and private)

Rooms

Room service
Smoke Detector

Accessibility

Accessibility features
Wheelchair Accessible

Services and amenities

Luggage storage
Laundry
Safe-deposit box
Luggage storage

Meals

Bar
Coffee/tea for guests
Breakfast
Buffet breakfast
Restaurant

Internet

Wi-Fi
Internet

Recreation

Bike rental
Billiards
Nightclub

Parking

Parking
Parking nearby

Pool and beach

Swimming pool
Water fun
Seasonal outdoor swimming pool
Private beach
Next to the beach

Sports

Fitness facilities
Gym

Beauty and wellness

Sauna
Spa
First Aid Kit

Kids

Babysitting and childcare
Children's playground
Children swimming pool

The hotel is located on second line from the shore.

The nearest beach is located on the distance of 1120 m. It takes 17 minutes To the beach!

The distance to the sea is 780 meters

Street view

Google panorama

Video: Serenis Hotel Side Antalya Turkey All Inclusive 5-звездочный отель 2025 Лето

Map

Reviews

Location

Beach

Breakfast

Cleanliness

Price

Service

28.10.2025 mohammadj434

This hotel is definitely not a 5-star hotel — it’s more like 3 stars at best. When we arrived, the receptionist was busy messaging on his phone for about five minutes while we were standing there tired from our trip. The staff were generally rude and unprofessional. Our room was very dirty and low quality. The bed was extremely uncomfortable — the metal springs could be felt through the mattress, and it made my back pain even worse. The gym was in terrible condition; all the equipment was rusty, and the treadmills didn’t work at all. The food quality was very poor. My wife and I both had stomach pain after eating there a few times, and it seemed like they were serving leftover food from previous days. When we tried to use the Turkish bath, the staff were rude again and only wanted to let in guests who were paying extra for massages or other treatments. The website said Wi-Fi was available in public areas, but it only worked in the lobby. It feels like they’re just trying to charge guests extra for everything. There weren’t enough staff, so we often had to pick up our own cups and plates by the pool. I absolutely do not recommend this hotel to anyone. It is not worth the money or the time — we left very disappointed and upset with our experience

02.10.2025 Guest

Only had a short stay at this hotel for a few nights but after reading all the bad reviews was a little concerned. However couldn’t fault the cleanliness of the hotel, room was clean and spacious. Now to the reception staff - extremely rude, not welcoming and only one room key given out! I requested another key card as my sister wanted to go back to the room and I was going out and key card works the lights and air conditioning in the room so need 2 cards if one person is in the room and one person is out. Reception requested a 500TL deposit for an extra card and when I gave him 600TL he said he didn’t have any change and I would need to go to the shop to get change myself or just give him 600TL instead. When I said this was unacceptable he started speaking to me in German and saying he didnt understand me! Reception staff Burak extremely rude and very poor attitude, should not be working in a customer facing role! Special mention for lifeguard Yusuf who was very friendly, welcoming, great with children and spoke very good English!

29.09.2025 Guest

I stayed at this hotel from September 15th to 22nd, with my family, we are from Romania. In 2024, it was my first time here and the stay was wonderful – however, this year the management was not the same, and the experience was completely different. Animation team: Last year the animators were respectful and did their job properly, but this year it was the complete opposite. Both my sister and I received numerous indecent proposals from members of the animation team. Even though we politely refused, they insisted in a very inappropriate and sleazy manner. The only ones who behaved professionally were Romeo and Yusuf. ⚠️ Girls, if you are young and traveling alone, or even with your family (apparently this doesn’t stop them), be very cautious! Avoid their parties as much as possible, especially Efe's parties where he will even take your phone to leave reviews on German platforms without your consent. And to one specific animator: Dear Derman, or “Spiderman” as you are also called, stop asking girls if they like it in that car. Cleanliness: We did not request housekeeping during our stay, yet the staff cleaned our room every day, and it was always spotless. The cleaning staff were very kind and professional. Management: On the first day at check-in, the manager tried to give us a different room than the two we had paid for, claiming it was a “favor.” After refusing several times, he got annoyed and spoke disrespectfully to my sister. My advice: never accept another room than the one you actually paid for, no matter if it seems bigger or has a better view. Final thoughts: The animators become vulgar and even borderline aggressive if you don’t fall for their pickup attempts. They are neither supervised nor restricted, so be prepared for shocking and inappropriate questions. Last year’s management and animation team would have never allowed such behavior.

26.08.2025 Hasan1106

This hotel is a complete scam. I booked a 5-star all-inclusive and paid a lot of money, but what I got was nothing like the pictures. The place is old, dirty, and the restaurant smells terrible. The food quality is extremely poor, cheap, and not what you would expect from a so-called 5-star hotel. The drinks are also awful. I’ve stayed in many real 5-star all-inclusive hotels before, so I know the difference — this place is nowhere near that standard. On top of everything, I had to pay €46 for WiFi and €18 just to use the safe in my room. Total scammers! Do not be fooled by the photos. This hotel is nothing like what you see online and definitely not worth the money. Avoid at all costs.

10.06.2024 Guest

Not clean. The drinks are of poor quality. The employees are friendly and helpful

02.11.2023 hakan

First of all, the staff is very polite, the food is very good, even though it is the deadliest season, menus of 4 or 4 are delicious, from lamb tandoori to stuffed meatballs, from eggplant kebeb to baklava, the room is comfortable, the facility area is large and spacious, the only weak point is the beach. The part of the hotel is not elegant enough, but there are still all kinds of facilities, the service and the beach staff are very good, thank you to all of them...

29.09.2023 Josephine

The air conditioning in the rooms were not working properly. there was no wifi for guest
Too restrictive with timings or meals

23.05.2023 Turan13

They gave us a room in the lobby. I couldn't sleep until the morning because of the noise of the table seat and chair pulling.
Food is tasteless.

24.04.2023 Guest

It's a nice place to relax and the location is nice and central.

21.04.2023 Tugba

All the staff of the hotel Thank you very much for everything everything was very nice

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POIs near hotel

Turtle Bridge (2.9 km)

A pedestrian bridge in Colakli featuring distinctive turtle-shaped design elements. Located near the beachfront area.

Love Side (4 km)

Waterfront attraction in Side featuring heart-shaped installations and photo opportunities overlooking the Mediterranean coast.

Men Temple (4 km)

Ancient Roman temple dedicated to the god Men, located in Side's archaeological zone. Built in the 2nd century, it reflects the region's Greco-Roman cultural blend.

Frequently asked questions about Serenis Hotel - All Inclusive

What types of rooms are available at Serenis Hotel - All Inclusive?

The hotel offers Economy Triple room, Economy Double room, Standard Triple room, Standard Double room, Family room, and Duplex room types.

Is there a private beach at the hotel and how far is it?

Yes, there is a private sandy beach located 500 meters from the hotel on the second line. A shuttle bus operates throughout the day for guest transport.

Are children welcome at the hotel and what facilities are available for them?

Children of all ages are welcome. The hotel provides a children's playground, a kids' pool, and a children's club for ages 4 to 12.

Does the hotel allow pets or single male guests?

Pets are not allowed, and the hotel does not accommodate single male guests.

Is Wi-Fi available throughout the hotel?

Wi-Fi is available in public areas, but guest reviews indicate it only works reliably in the lobby.

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Hotel prices for: June - July 2026 calendar

The average hotel price this month is 58 USD The best time to book is June 19, with rates starting from 50 USD

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