9.2
Excellent
89 USD
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InterContinental Festival City, an IHG Hotel in Dubai

🌍
United Arab Emirates, Dubai
● Center: 8 km
🌞 Beach - 1.9 km
☎ Phone: +971 4 701 1111Show

Exceptional housekeeping with rooms cleaned multiple times daily and well-organized (mentioned repeatedly) Strategic location with direct mall access and proximity to Dubai Festival City Marine Transport Station for convenient transport Spacious, comfortable rooms with high-quality beds and amenities, including Club and suite options Outstanding, friendly, and professional staff highlighted by names such as Dinesh, Salman, Ajay, Saroj, and Georgina High-quality and diverse breakfast buffet with halal options and multiple international cuisines Accessible facilities including ramps and wheelchair-friendly features Heated outdoor pool with scenic waterfront views and a recently refurbished pool area Family-friendly with paid childcare services and well-reviewed kids’ club activities Bathroom layout issues reported, including difficult bathtub access without handles and awkward shower positioning Noise disturbances from nearby fountain music and bright lights at night, especially on higher floors Bell service for luggage seen as subpar, with inconvenience caused by only one automatic door at entrance Some guests noted slow Wi-Fi speed and lack of electrical outlets near beds Restaurant service in some venues like Vista and Choix could improve, particularly with waiter training
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Classic Double room
Classic Double room
Private bathroom
Beds:
112 USD
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Premium Double Club room
Premium Double Club room
Private bathroom
Beds:
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Classic Double room with Burj Khalifa view
Classic Double room with Burj Khalifa view
Private bathroom
Beds:
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Classic Double room Waterfront View
Classic Double room Waterfront View
Private bathroom
Beds:
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1 Bedroom Suite
1 Bedroom Suite
Private bathroom
Beds:
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2 Bedrooms Suite
2 Bedrooms Suite
Private bathroom
Beds:
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1 Bedroom Club Suite
1 Bedroom Club Suite
Private bathroom
Beds:
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2 Bedrooms Club Suite
2 Bedrooms Club Suite
Private bathroom
Beds:
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Signature Creek View Double Club Suite
Signature Creek View Double Club Suite
Private bathroom
Beds:
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2 Bedrooms Diplomatic Suite
2 Bedrooms Diplomatic Suite
Private bathroom
Beds:
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2 Bedrooms Presidential Suite
2 Bedrooms Presidential Suite
Private bathroom
Beds:
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Royal Suite
Royal Suite
Private bathroom
Beds:
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Description

InterContinental Festival City, an IHG Hotel, is a modern 5-star property established in 2007 and renovated in 2009, offering 264 rooms with views of Dubai Creek. The hotel features spacious accommodations including suites with one or two bedrooms and Club-level rooms. Guests benefit from free Wi-Fi, free parking, and a heated outdoor pool. Family travelers will find paid childcare services, a kids’ menu, and an outdoor children’s pool. Dining options include an on-site restaurant and buffet with international and halal cuisines such as Middle Eastern, Indian, and Japanese dishes. The hotel is praised for exceptional housekeeping, attentive staff like Dinesh and Salman, and seamless check-in/check-out services. Accessibility is well considered with ramps and facilities for guests using wheelchairs. Its location adjacent to Dubai Festival City Mall enhances convenience, with direct indoor access to shopping and dining venues.

Location

Located in Dubai Festival City, the hotel is only 2 km from Dubai International Airport (DXB), making transfers quick and easy. It stands just 1900 meters from a public sandy beach on the second coastline. The nearby Dubai Festival City Marine Transport Station provides direct water transport to Dubai Downtown. The hotel connects directly to Dubai Festival City Mall, allowing guests to access shops, restaurants, and entertainment without stepping outside. St Marys Catholic Church is approximately 3 km away, serving the local Christian community. For dining nearby, MezzaLuna restaurant is only 61 meters from the hotel entrance.

Tips

  • Consider requesting a room on a lower floor if you are sensitive to noise from the nearby fountain and mall lights.
  • If you rely heavily on Wi-Fi during your stay, confirm connectivity speed with the front desk.
  • Make use of the direct indoor access to Dubai Festival City Mall for shopping and dining without exposure to the outdoor heat.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Buffet [Mon - Sun] 06:30-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Deposit Policy: No deposit required by the property
  • Pets: Pets are not allowed
  • Service animals: Service animals are allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: DinersClub, AmericanExpress, Visa, MasterCard
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • ATM
  • Shopping on site
  • Computer
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Terrace
  • Pharmacy
  • All Spaces Non-Smoking (public and private)
  • Electric car charging
Rooms
  • Bridal suite
  • Non-smoking rooms
  • Room service
  • Family room
  • VIP room amenities
  • Cable TV
  • Minibar
  • DVD Player
  • Bathrobe
  • Toiletries
Accessibility
  • Accessibility features
Services and amenities
  • Iron and board
  • Ironing
  • Laundry
  • Concierge services
  • Dry-cleaning
  • Shoe shine
  • Luggage storage
  • Telephone
  • Iron
Meals
  • Bar
  • Diet menu (on request)
  • Breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Vending machine
  • Kitchen
  • Packed Lunches
Internet
  • Free Wi-Fi
Transfer
  • Car rental
  • Airport transportation
Languages Spoken
  • Spanish
  • German
  • Russian
  • English
  • Italian
Tourist services
  • Tour assistance
Recreation
  • Barbecue grill(s)
  • Nightclub
  • Barbeque
  • Sun Deck
Parking
  • Parking
  • Parking nearby
Pool and beach
  • Swimming pool
  • Spa tub
  • Outdoor pool
  • Beach facilities
  • Beach/pool towels
Business
  • Business center
  • Event facilities
  • Fax machine
  • Conference Hall
Sports
  • Tennis court
  • Fitness facilities
  • Gym
Beauty and wellness
  • Massage
  • Steam room
  • Beauty services
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Babysitting and childcare
  • Children swimming pool
  • Family/Kid Friendly
Pets
  • Pets Not Allowed

The hotel is located on second line from the shore.

The nearest beach is located on the distance of 1900 m. It takes 28 minutes To the beach!

The distance to the sea is 180 meters

Hotel view

Video: 🏨 InterContinental Dubai Festival City, an IHG Hotel Review 2022. Dubai, United Arab Emirates

Map

Reviews

Service
WiFi
Location
24.05.2026 Talel
The hotel is exceptionally clean, and the rooms are maintained to the highest standards. The housekeeping service is truly outstanding the team is always helpful and attentive. Every time I leave the room and return, I find it perfectly cleaned and well organized, sometimes even twice or more times a day. I have never experienced such a high level of service and attention to detail.
Special thanks to Dinesh and Salman for their professionalism and excellent service. Their dedication truly made my stay even more enjoyable.
Keep up the great work!
19.04.2026 Irina
Cleanliness: 5 Location: 5 Price: 5 Services: 5 Room: 5
+ Carman and Ladina helped with early check in thank you
- -
09.03.2026 Dieu
The location of the hotel is great! You can go to the Dubai Festival City Mall directly from the hotel (without going out), and take a walk on the Marsa Boulevard at the sunset, very convenient location! The Dubai Festival City Marine Transport Station is just in front of the hotel so you can easily go to Dubai Downtown. The hotel itself is perfectly maintained, spotlessly clean, guest room is very spacious and comfortable: The staff is very helpful and professional, our family had a great stay!
20.02.2026 indah
Incredible hotel, amazing stay I have here!

The hotel is located in Dubai Festival City, very strategic and so close to many malls, ocean view and many interesting attractions, like the biggest library in the world and more.

The hotel is 5 stars and it lives to the international standards when it comes to services and facilities. The hotel is accessible and it provides ramps, flat surfaces and space, as well as facilities that help those using wheelchairs ♿️✅

My room is very spacious, with comfortable bed and pillows, and lovely linens. I always appreciate high quality mattress as it helps me get good, restful sleep. It has complete amenities in the bath room and I do enjoy the collection they use from Byredo. I appreciate as well the welcome gifts received from IHG, love the honey and the cookies.

They have Michellin - star restaurant, great breakfast with so many interesting choices, international as well local cuisines. I love them all as they are halal and tasty as well. They have Middle Eastern, Indian, and Japanese food as well. The juices are fresh and healthy and I love their hot chocolate as well.

Thanks to Ajay, the staff who was responsible for my room, my stay is very comfortable and more enjoyable.
08.02.2026 Rose
Hotel is top class and the food at breakfast was excellent. With the Mall right next door and many restaurants to choose from, finding a meal to suite your budget was easy. Special mention must be given to all the hotel staff, who provided very good service with such friendliness. Rizwann was attending to cleaning our room every day. He was so polite, meticulous and like all the staff we encountered, everything was done with a such big smile and such enthusiasm! Thank you for making us feel so welcome in your hotel.
30.01.2026 mohamed
I had an amazing stay! From the moment I arrived, the check-in and check-out experience with Mr. Amir from Egypt was seamless and welcoming. A special mention also goes to the Lebanese lady at the front desk whose kindness and professionalism stood out, even though I didn’t catch her name.

The room was spacious, comfortable, and well-appointed with great amenities. Breakfast was excellent—everything was thoughtfully covered with plenty of variety to suit all tastes.

Overall, a wonderful experience that made my trip truly memorable. Highly recommended!
24.05.2025 Carolyn
We stayed at Intercontinental for 5 nights and it was really great. The rooms are spacious. Breakfast is delicious. The hotel and the rooms are clean. The pool are is very nice and invites for relaxation. Nevertheless at the weekends it gets really busy :-)
Staff is attentive and very helpful everywhere.
The hotel is linked to Festival City Mall which is very positive as well.
Within 10 minutes you can reach DXB airport.
We really enjoyed our stay here and plan to visit again soon.
11.05.2025 Mohamed
I have been coming to this hotel since 2018. Each year they surprise me with their services improvement. In check in I met Zita who was great and welcomed us like its her own home. And then Georgena checked me out and also was very kind and sweet.

I will always come back
04.05.2025 redyzh
Good location, 10 minutes to the airport. Good breakfast
01.05.2025 Guest
Very suitable for multiple occupancy
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POIs near hotel

viewpoint
Creek view from top of parking garage (6 km)
Viewpoint offering panoramic views of Dubai Creek from a parking garage rooftop.
attraction
Gold Souq (6 km)
Gold Souq is a marketplace specializing in gold and precious metals trading.
museum
Women's museum (6 km)
The Women's Museum showcases the achievements and history of women in the UAE.
attraction
Aerosoft by Sylvia & Jangjoo (6 km)
Aerosoft by Sylvia & Jangjoo features a selection of shoes available daily.
attraction
Dubai Design District (7 km)
Dubai Design District is a creative hub for design, fashion, and innovation in Dubai.

Cafe and Restaurants near hotel

restaurant
Restaurant «MezzaLuna» (1 min)

Frequently asked questions about InterContinental Festival City, an IHG Hotel

What types of rooms does InterContinental Festival City offer?

The hotel offers a variety of rooms including Premium Double Club room, Classic Double room (with Burj Khalifa or Waterfront views), 1 and 2 Bedroom Suites, Club Suites, Diplomatic and Presidential Suites, and a Royal Suite.

Is there direct access to shopping from the hotel?

Yes, the hotel is directly connected to Dubai Festival City Mall, allowing guests to enter without going outside.

Are pets allowed at the hotel?

Pets are not allowed, but service animals are permitted.

Does the hotel provide childcare facilities?

Yes, there are paid childcare services, a children's menu available for purchase, and an outdoor children's pool.

How far is the nearest beach from the hotel?

The nearest public sandy beach is approximately 1900 meters away from the hotel on the second coastline.

Hotel prices for: August - September 2026 calendar

The average hotel price this month is 128 USD The best time to book is August 19, with rates starting from 112 USD

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