InterContinental Festival City, an IHG Hotel in Dubai
✅ Exceptional housekeeping with rooms cleaned multiple times daily and well-organized (mentioned repeatedly) ✅ Strategic location with direct mall access and proximity to Dubai Festival City Marine Transport Station for convenient transport ✅ Spacious, comfortable rooms with high-quality beds and amenities, including Club and suite options ✅ Outstanding, friendly, and professional staff highlighted by names such as Dinesh, Salman, Ajay, Saroj, and Georgina ✅ High-quality and diverse breakfast buffet with halal options and multiple international cuisines ✅ Accessible facilities including ramps and wheelchair-friendly features ✅ Heated outdoor pool with scenic waterfront views and a recently refurbished pool area ✅ Family-friendly with paid childcare services and well-reviewed kids’ club activities ❌ Bathroom layout issues reported, including difficult bathtub access without handles and awkward shower positioning ❌ Noise disturbances from nearby fountain music and bright lights at night, especially on higher floors ❌ Bell service for luggage seen as subpar, with inconvenience caused by only one automatic door at entrance ❌ Some guests noted slow Wi-Fi speed and lack of electrical outlets near beds ❌ Restaurant service in some venues like Vista and Choix could improve, particularly with waiter training
Rooms and prices
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Description
InterContinental Festival City, an IHG Hotel, is a modern 5-star property established in 2007 and renovated in 2009, offering 264 rooms with views of Dubai Creek. The hotel features spacious accommodations including suites with one or two bedrooms and Club-level rooms. Guests benefit from free Wi-Fi, free parking, and a heated outdoor pool. Family travelers will find paid childcare services, a kids’ menu, and an outdoor children’s pool. Dining options include an on-site restaurant and buffet with international and halal cuisines such as Middle Eastern, Indian, and Japanese dishes. The hotel is praised for exceptional housekeeping, attentive staff like Dinesh and Salman, and seamless check-in/check-out services. Accessibility is well considered with ramps and facilities for guests using wheelchairs. Its location adjacent to Dubai Festival City Mall enhances convenience, with direct indoor access to shopping and dining venues.
Location
Located in Dubai Festival City, the hotel is only 2 km from Dubai International Airport (DXB), making transfers quick and easy. It stands just 1900 meters from a public sandy beach on the second coastline. The nearby Dubai Festival City Marine Transport Station provides direct water transport to Dubai Downtown. The hotel connects directly to Dubai Festival City Mall, allowing guests to access shops, restaurants, and entertainment without stepping outside. St Marys Catholic Church is approximately 3 km away, serving the local Christian community. For dining nearby, MezzaLuna restaurant is only 61 meters from the hotel entrance.
Tips
- Consider requesting a room on a lower floor if you are sensitive to noise from the nearby fountain and mall lights.
- If you rely heavily on Wi-Fi during your stay, confirm connectivity speed with the front desk.
- Make use of the direct indoor access to Dubai Festival City Mall for shopping and dining without exposure to the outdoor heat.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 06:30-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: No deposit required by the property
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, AmericanExpress, Visa, MasterCard
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Terrace
- Pharmacy
- All Spaces Non-Smoking (public and private)
- Electric car charging
- Bridal suite
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Cable TV
- Minibar
- DVD Player
- Bathrobe
- Toiletries
- Accessibility features
- Iron and board
- Ironing
- Laundry
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Telephone
- Iron
- Bar
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Vending machine
- Kitchen
- Packed Lunches
- Free Wi-Fi
- Car rental
- Airport transportation
- Spanish
- German
- Russian
- English
- Italian
- Tour assistance
- Barbecue grill(s)
- Nightclub
- Barbeque
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Spa tub
- Outdoor pool
- Beach facilities
- Beach/pool towels
- Business center
- Event facilities
- Fax machine
- Conference Hall
- Tennis court
- Fitness facilities
- Gym
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children swimming pool
- Family/Kid Friendly
- Pets Not Allowed
The hotel is located on second line from the shore.
The nearest beach is located on the distance of 1900 m. It takes 28 minutes To the beach!
The distance to the sea is 180 meters
Hotel view
Video: 🏨 InterContinental Dubai Festival City, an IHG Hotel Review 2022. Dubai, United Arab Emirates
Map
Reviews
Special thanks to Dinesh and Salman for their professionalism and excellent service. Their dedication truly made my stay even more enjoyable.
Keep up the great work!
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The hotel is located in Dubai Festival City, very strategic and so close to many malls, ocean view and many interesting attractions, like the biggest library in the world and more.
The hotel is 5 stars and it lives to the international standards when it comes to services and facilities. The hotel is accessible and it provides ramps, flat surfaces and space, as well as facilities that help those using wheelchairs ♿️✅
My room is very spacious, with comfortable bed and pillows, and lovely linens. I always appreciate high quality mattress as it helps me get good, restful sleep. It has complete amenities in the bath room and I do enjoy the collection they use from Byredo. I appreciate as well the welcome gifts received from IHG, love the honey and the cookies.
They have Michellin - star restaurant, great breakfast with so many interesting choices, international as well local cuisines. I love them all as they are halal and tasty as well. They have Middle Eastern, Indian, and Japanese food as well. The juices are fresh and healthy and I love their hot chocolate as well.
Thanks to Ajay, the staff who was responsible for my room, my stay is very comfortable and more enjoyable.
The room was spacious, comfortable, and well-appointed with great amenities. Breakfast was excellent—everything was thoughtfully covered with plenty of variety to suit all tastes.
Overall, a wonderful experience that made my trip truly memorable. Highly recommended!
Staff is attentive and very helpful everywhere.
The hotel is linked to Festival City Mall which is very positive as well.
Within 10 minutes you can reach DXB airport.
We really enjoyed our stay here and plan to visit again soon.
I will always come back
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about InterContinental Festival City, an IHG Hotel
What types of rooms does InterContinental Festival City offer?
The hotel offers a variety of rooms including Premium Double Club room, Classic Double room (with Burj Khalifa or Waterfront views), 1 and 2 Bedroom Suites, Club Suites, Diplomatic and Presidential Suites, and a Royal Suite.
Is there direct access to shopping from the hotel?
Yes, the hotel is directly connected to Dubai Festival City Mall, allowing guests to enter without going outside.
Are pets allowed at the hotel?
Pets are not allowed, but service animals are permitted.
Does the hotel provide childcare facilities?
Yes, there are paid childcare services, a children's menu available for purchase, and an outdoor children's pool.
How far is the nearest beach from the hotel?
The nearest public sandy beach is approximately 1900 meters away from the hotel on the second coastline.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 128 USD The best time to book is August 19, with rates starting from 112 USD








































































































































