Abbey Hotel Shepherd’s Bush in London
Rooms and prices
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Description
Hotel opened in 2018. In this hotel 123 rooms.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Breakfast not provided
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress
- Check in time: 14:00. Check out time: 11:00.
Services and facilities
- Shopping on site
- Air conditioning
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- No elevators
- Reception desk
- Non-smoking rooms
- Smoke Detector
- Cable TV
- TV
- Hairdryer
- Bathtub
- Shower
- Wardrobe/Closet
- Toiletries
- Accessibility features
- Ironing
- Luggage storage
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Telephone
- Coffee/tea for guests
- Free Wi-Fi
- Car rental
- German
- English
- French
- Multi-language staff
- Arabic
- Parking
- Garage
- Fax and copy machine
- Babysitting and childcare
- Pets Not Allowed
Street view
Video: OYO Abbey Hotel, London Shepherd's Bush Market, United Kingdom
Map
Reviews
The hotel is trying to say that this is mentioned at the sites, but to this day (January 2026) there is no mention of a fee on Hotels.com). Even if you pay extra to have it be refundable, they will take this cost.
Staff were nice, offered to help us carry luggage all four flights of stairs. The temperatures was either unbearable low or too warm, and never settled. Linens and towels very worn, holes and stains. Dirty furniture, spots of black mold on several places in the shower. You could hear most of what happened in the other rooms. Wifi was almost unusable at times with how slow it was. Great location, budget alternative but keep in mind of how budget you want to go. No bed bugs november 2025.
Despite multiple requests, both personally and via Expedia, and even after clearly stating that I would rebook the stay for different dates, OYO showed zero compassion or flexibility. Not even a partial refund was considered.
This is not customer service; this is purely money-driven behaviour. Hiding behind rigid policies while ignoring genuine circumstances shows a complete lack of ethics and basic human decency.
If you’re booking with OYO, be warned: once they have your money, you’re on your own, regardless of how legitimate or unavoidable your situation is.
Plenty of hotels understand that real-life issues happen. OYO clearly does not. Would never recommend.
Staff were nice, offered to help us carry luggage all four flights of stairs and got us a portable radiator when the room temperature were very very low. Room temperature was very uneven, very cold for a couple of days (with the radiator at the highest setting), then too warm for a day, then just right for a day before it got way too cold again. Linens and towels very worn, holes and stains. Dirty room (floor was clean), dirty furniture, spots of black mold on several places in the shower. You could hear most of what happened in the other rooms. Great location, budget alternative but keep in mind of how budget you want to go. No bed bugs november 2025.
The Wi-Fi was not as good as I'd like. I'm a stickler for good wi-fi.
Cafe and Restaurants near hotel
Was charged two times for same order manager refunded without question or prolonging the situation unnecessarly unlike other stores now days.
Service is always top class. Good burgers and there is veggie options as well as the Panko chicken being halal.
Drinks are great too. Milkshakes are the best esp the Peanut Butter.
Friendly staff. Always happy to help.
For regular freebies download GBK app if you are a burger lover.
The "go up and order/pay before" thing is pretty annoying. Kind of hilarious how trendy that place wants to be....overpriced and awkward at the same
After having to press the ‘help’ button 3 times and waiting for 5 minutes to get someone’s attention, it’s now been 20 minutes waiting for the food.
Seeing as I came here to save time, that hasn’t really worked out. Will be leaving here now and just pay for what I’ve already had.
First experience was similar but hoped it was a one off. Second time will be my last.
Edit: The food eventually came as I was asking for the bill. The manager also took one of the late dishes off the bill which was a good gesture, but still not good enough to get me going back. Have added a second star for it though.
Frequently asked questions about Abbey Hotel Shepherd’s Bush
How much does it cost to stay at Abbey Hotel Shepherd’s Bush?
The cost of staying in Abbey Hotel Shepherd’s Bush depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 148 USD. Enter your dates to see the exact offer prices.
Which sights are located near Abbey Hotel Shepherd’s Bush?
The nearest sights are: Natural History Museum (4 km), Science Museum (4 km) and Victoria and Albert Museum (4 km)
What are the check-in and check-out times at Abbey Hotel Shepherd’s Bush?
Check-in at Abbey Hotel Shepherd’s Bush is possible from 14:00, check-out is until 11:00.
Does Abbey Hotel, London Shepherd's Bush have a pool?
No, Abbey Hotel, London Shepherd's Bush does not have a pool for guests.
Are pets allowed at Abbey Hotel, London Shepherd's Bush?
No, pets are not allowed at Abbey Hotel, London Shepherd's Bush.
Does Abbey Hotel, London Shepherd's Bush serve breakfast?
No, Abbey Hotel, London Shepherd's Bush does not provide breakfast.
How to get to Abbey Hotel, London Shepherd's Bush from the nearest airport?
The nearest airport is London City Airport, located about 1 hour 5 mins from hotel by car (22.1 km) away.
What’s the cancellation policy at Abbey Hotel, London Shepherd's Bush?
The cancellation policy at Abbey Hotel, London Shepherd's Bush depends on your room type and booking terms.
Does Abbey Hotel, London Shepherd's Bush offer airport transfers?
No, Abbey Hotel, London Shepherd's Bush does not provide airport transfers for guests.





















































































