7.3
Good
148 USD
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Abbey Hotel Shepherd’s Bush in London

🌍
United Kingdom, London, 23 Wood Lane
● Center: 7 km
☎ Phone: +44 20 8749 8780Show
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Standard Double room
Standard Double room
Wireless internet and private bathroom
Beds:
211 USD
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Deluxe Triple room
3 x
Deluxe Triple room
Private bathroom
Beds:
268 USD
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Standard Triple room
3 x
Standard Triple room
Wireless internet and private bathroom
Beds:
299 USD
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Run of House
Run of House
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Standard room
Standard room
Private bathroom
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deals
Standard Single room
Standard Single room
Wireless internet and private bathroom
Beds:
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Standard Family room
Standard Family room
Family room with bathroom
Beds:
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Standard Quadruple room
4 x
Standard Quadruple room
Private bathroom
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Deluxe room
Deluxe room
Private bathroom
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Deluxe Single room
Deluxe Single room
Private bathroom
Beds:
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Deluxe Double room
Deluxe Double room
Private bathroom
Beds:
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Deluxe Quadruple room
4 x
Deluxe Quadruple room
Private bathroom
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Suite
Suite
Private bathroom
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Family Suite
Family Suite
Family room with bathroom
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Cottage
Cottage
Private bathroom
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More rooms

Description

Hotel opened in 2018. In this hotel 123 rooms.

Policies and conditions

  • Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
  • Breakfast: Breakfast not provided
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, Visa, AmericanExpress
  • Check in time: 14:00. Check out time: 11:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Shopping on site
  • Air conditioning
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • All Spaces Non-Smoking (public and private)
  • No elevators
  • Reception desk
Rooms
  • Non-smoking rooms
  • Smoke Detector
  • Cable TV
  • TV
  • Hairdryer
  • Bathtub
  • Shower
  • Wardrobe/Closet
  • Toiletries
Accessibility
  • Accessibility features
Services and amenities
  • Ironing
  • Luggage storage
  • Safe-deposit box
  • Dry-cleaning
  • Luggage storage
  • Telephone
Meals
  • Coffee/tea for guests
Internet
  • Free Wi-Fi
Transfer
  • Car rental
Languages Spoken
  • German
  • English
  • French
  • Multi-language staff
  • Arabic
Parking
  • Parking
  • Garage
Business
  • Fax and copy machine
Kids
  • Babysitting and childcare
Pets
  • Pets Not Allowed

Street view

Video: OYO Abbey Hotel, London Shepherd's Bush Market, United Kingdom

Map

Reviews

Cleanliness
Amenities
Location
Service
28.02.2026 Jenny
Charges a non-refundable booking fee of 35 GBP not mentioned anywhere, their own website blocks traffic from the EU.
The hotel is trying to say that this is mentioned at the sites, but to this day (January 2026) there is no mention of a fee on Hotels.com). Even if you pay extra to have it be refundable, they will take this cost.

Staff were nice, offered to help us carry luggage all four flights of stairs. The temperatures was either unbearable low or too warm, and never settled. Linens and towels very worn, holes and stains. Dirty furniture, spots of black mold on several places in the shower. You could hear most of what happened in the other rooms. Wifi was almost unusable at times with how slow it was. Great location, budget alternative but keep in mind of how budget you want to go. No bed bugs november 2025.
02.02.2026 Nora
We had a very pleasant stay at Abbey Hotel. The room was clean, the staff was friendly and helpful, and the location is very convenient. Everything was great, we would definitely stay again.
02.01.2026 Vida
The only good thing I can say about this hotel was the young man at the reception desk that was extremely helpful and nice otherwise there’s nothing good to say about this place. The housekeeping was a joke as they would only remove your used towels and replace it with clean ones. The room was extremely dirty, no toilet paper, no clean sheets and for the price we paid it wasn’t worth it at all. Had we known about the condition of this place we wouldn’t have booked it at all.
16.12.2025 Shankar
Absolutely appalling experience with OYO. I had a 7-day pre-booking worth £547 which I was forced to cancel due to an unexpected visa delay—a situation completely outside my control.

Despite multiple requests, both personally and via Expedia, and even after clearly stating that I would rebook the stay for different dates, OYO showed zero compassion or flexibility. Not even a partial refund was considered.

This is not customer service; this is purely money-driven behaviour. Hiding behind rigid policies while ignoring genuine circumstances shows a complete lack of ethics and basic human decency.

If you’re booking with OYO, be warned: once they have your money, you’re on your own, regardless of how legitimate or unavoidable your situation is.

Plenty of hotels understand that real-life issues happen. OYO clearly does not. Would never recommend.
09.12.2025 Nikolai
Charges a non-refundable booking fee of 35 GBP not mentioned anywhere, their own website blocks traffic from the EU.

Staff were nice, offered to help us carry luggage all four flights of stairs and got us a portable radiator when the room temperature were very very low. Room temperature was very uneven, very cold for a couple of days (with the radiator at the highest setting), then too warm for a day, then just right for a day before it got way too cold again. Linens and towels very worn, holes and stains. Dirty room (floor was clean), dirty furniture, spots of black mold on several places in the shower. You could hear most of what happened in the other rooms. Great location, budget alternative but keep in mind of how budget you want to go. No bed bugs november 2025.
03.12.2025 Christopher
The room was in the roof space and was quite tatty. There was a loft space for private storage and the doors were broken. The bathroom was extremely tight.
29.11.2025 Kristie
The room was very small with few amenities. The bed was extremely hard. It felt like we were staying in a hostel. Was under the impression at the time of booking that breakfast was provided and was not. The key for the door was very difficult to use. The room was so hot we had to leave the windows open which let in the light and felt slightly unsafe and made sound travel. Could hear the shower running in the next room. It was a quick walk to the underground through an area that was slightly dodgy. We could get to any of the attractions in about 30 minutes. The upscale Westfield shopping centre was right across the street. The people at the front desk were kind and polite. It’s not a bad place to stay, just know what you’re getting!
12.11.2025 Adam
The staff were friendly and welcoming when I arrived. I didn't see them again after that due to timings. The room was not as advertised. No separate seating area, not as large as stated on advert, a smaller TV (24 inch not 32). The bed was on wheels that had no way to lock them so every time I moved, the bed shifted. A plug directly next to the bed showed sign of burning or heat damage. The bathroom was reasonable and the shower was large, which was nice. However the extractor fan did not function and the movement sensor kept turning the lights off. The shower water was warm which was welcomed. A light fixture was hanging out of the ceiling and mold was growing on the window, likely because of no extractor. I doubt I will stay here ever again
22.10.2025 Lindsay
Decent for access to tube and trains, shopping is great. No breakfast and a bit noisy for us.

The Wi-Fi was not as good as I'd like. I'm a stickler for good wi-fi.
09.10.2025 Bjorn
Super beliggenhet med Westfield kjøpesenter som nærmeste nabo. Kort vei fra undergrunnstasjon
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Cafe and Restaurants near hotel

restaurant
Cafe «Costa Coffee» (3 min)
1100-1101 Ariel Way, Shepherd's Bush, London W12 7GD
Reviews
14.10.2017 James
Such slow service considering how many staff there were behind the counter, love the coffee but not worth it
16.09.2017 Jack
A small costa however it does the job with quality coffee and outdoor seating.

Was charged two times for same order manager refunded without question or prolonging the situation unnecessarly unlike other stores now days.
17.06.2017 Joseph
Pretty slow service, even when not busy. Staff are nice though.
04.05.2017 Sebastian
The most horrible, badly made, watered down and burnt coffee that I have had in my life. For the price charged, you'd think it would at least have some taste. McDonald's coffee is probably better than whatever it is they're​ selling there. Lady behind the counter was nice and smiled though.
18.01.2017 C
Clean and easy coffee shop with a range of food. Fast service.
restaurant
Restaurant «Gourmet Burger Kitchen (Westfield London)» (3 min)
Westfield Shopping Centre, Ariel Way
Reviews
30.09.2017 Rahat
We visit GBK Westfield White City quite regularly.
Service is always top class. Good burgers and there is veggie options as well as the Panko chicken being halal.
Drinks are great too. Milkshakes are the best esp the Peanut Butter.
Friendly staff. Always happy to help.
For regular freebies download GBK app if you are a burger lover.
30.09.2017 Andrew
It's ok. All perfectly fine but not exactly an event. Burgers themselves are good. Milkshakes are very good. But the pricing of the extras is high and turns the bill for a meal into something more akin to a proper sit down. And that, it is not.
05.08.2017 Hugh
Overpriced burger joint disguised as a restaurant. Average burger that was cold.
The "go up and order/pay before" thing is pretty annoying. Kind of hilarious how trendy that place wants to be....overpriced and awkward at the same
29.07.2017 Mariza
I wouldn't recommend it. I went there twice. Both times we waited long time for an expensive burger, which was not good at all.
restaurant
Restaurant «YO! Sushi» (4 min)
2106, Westfield London Shopping Centre
Reviews
21.11.2017 Justin
This is my second time here in the last few months and I should have really learned my lesson from the first.

After having to press the ‘help’ button 3 times and waiting for 5 minutes to get someone’s attention, it’s now been 20 minutes waiting for the food.

Seeing as I came here to save time, that hasn’t really worked out. Will be leaving here now and just pay for what I’ve already had.

First experience was similar but hoped it was a one off. Second time will be my last.

Edit: The food eventually came as I was asking for the bill. The manager also took one of the late dishes off the bill which was a good gesture, but still not good enough to get me going back. Have added a second star for it though.
05.08.2017 Dragomir
Love this place for Beef Teriyaki, Edamame, plain rice and furikake fries and my favourite Sapporo beer. Coming here each weekend..
28.07.2017 Steven
Just the pit stop we needed, ordered food arrived quickly, was hot and tasty with plenty on the belt of interest
09.07.2017 Rich
If I could give zero stars I would. First of all the selection was poor and the food tasted bad. Second they charge a fortune. Three people and we didn't eat much and the bill was 67 pounds. Third the next morning I have a really bad sore throat- don't know for sure if it was from Yo! Sushi but it definitely didn't seem completely sanitary. Some of the food going around on the conveyor belt was in open containers so someone could sneeze on your food, etc.
06.07.2017 Ben
Nothing Special - Lacked flavour, the place looked basic and definitely didn't justify the price

Frequently asked questions about Abbey Hotel Shepherd’s Bush

How much does it cost to stay at Abbey Hotel Shepherd’s Bush?

The cost of staying in Abbey Hotel Shepherd’s Bush depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 148 USD. Enter your dates to see the exact offer prices.

Which sights are located near Abbey Hotel Shepherd’s Bush?

The nearest sights are: Natural History Museum (4 km), Science Museum (4 km) and Victoria and Albert Museum (4 km)

What are the check-in and check-out times at Abbey Hotel Shepherd’s Bush?

Check-in at Abbey Hotel Shepherd’s Bush is possible from 14:00, check-out is until 11:00.

Does Abbey Hotel, London Shepherd's Bush have a pool?

No, Abbey Hotel, London Shepherd's Bush does not have a pool for guests.

Are pets allowed at Abbey Hotel, London Shepherd's Bush?

No, pets are not allowed at Abbey Hotel, London Shepherd's Bush.

Does Abbey Hotel, London Shepherd's Bush serve breakfast?

No, Abbey Hotel, London Shepherd's Bush does not provide breakfast.

How to get to Abbey Hotel, London Shepherd's Bush from the nearest airport?

The nearest airport is London City Airport, located about 1 hour 5 mins from hotel by car (22.1 km) away.

What’s the cancellation policy at Abbey Hotel, London Shepherd's Bush?

The cancellation policy at Abbey Hotel, London Shepherd's Bush depends on your room type and booking terms.

Does Abbey Hotel, London Shepherd's Bush offer airport transfers?

No, Abbey Hotel, London Shepherd's Bush does not provide airport transfers for guests.

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