Castle at Waikīkī Grand in Honolulu

The view from the shared sundeck was amazing and the staff was great and that was about the only great thing about this place.we did not have tv or internet for a week like they say they provide. They do not service your room so switch out towles bed sheets ect. You can get new bed sheets every 4 days if you go and get them as well as towels they charge a 200 cleaning feee. Dishes were dirty so we did not use the dishes. Parking is not a guarantee and expensive the room is nothing like the pictures they post. The bed was hard as a rock and squeeked every time you move. The ac was in one "room" and if you had the curtains closeed the rest of the room did not get cold

This property is actually a condo and it is not while taking care of the rooms are deplorable
The day we arrived there there was no electricity had been gone since two in the morning - and the elevators were not working.
Do not recommend this. Do not stay there.

The plus it was close to Waikiki Beach: 5 minute walk. The cons- no service to the room- no cleaning. Could only change our bath and beach towels every two days. The room has a ‘balcony window’ but sealed shut. Also extremely thin as if they were open and could hear every car, truck, and motorcycle drive by. I booked the room because it has a kitchenette, however every thing in the kitchen is old and a plug in heat burner for the stove. I chose to eat out instead use the dirty, outdated kitchen. The only thing that worked well was the air conditioning and the shower. The bed had an old mattress and older bedding. The entire room looked like a 50 year old version of the photo online and was disappointing.

Roach infested
Upon arrival, it was fine. We checked into the room first they try to give us a room that was hot. The AC was not working. She offered us another room where it was cold. We settled in. We go downstairs to grab something to eat. We go back upstairs and there is roaches here and there we kill them and go on about our night. We settle and put some belongings away. We go down to the beach. We’re gone for a few hours upon a return when we enter the room. The room is infested with roaches not one or two like the first time rather 10 or 20 we’re trying to kill them all but there’s just so many they’re everywhere the food that we bought are belongings on the bed on the floors and the wall. We call Castle to inform them of the roach infestation in the room. The representative told me that he would have somebody contact me. After waiting for about 20 minutes, nobody ever called. To the front desk at Waikiki grand Hotel. and informed them of what was going on. They switched us rooms, but the room they gave us was an extra room for the cleaning service. They had their at the hotel so before we could get settled in, they had to move out all the buggies and cleaning supplies so that we could sleep there. The room was clean, however very outdated with dirty carpet not to mention the reason why I booked this room.( the first room) was because it had a full kitchen. The room that they switched us to did not have a full kitchen nor a full refrigerator it did come with the hot plate.