The Benjamin Royal Sonesta New York in New York

We travel to NYC often with family for mini-vacations and usually choose this Benjamin midtown location which is very convenient. It very walkable to Rockefeller center and shopping areas during Christmas time. Subway stations very close by. The rooms and suites are decent size with comfortable beds. We particular like staying in their suites, which has a kitchenette with a microwave oven.

We feel that the rooms are not well cleaned and we can see the dust and hairs in some places when we first checked in. The street noise level is typical of a NYC hotel. Even with a $10/day minibar credit, a bag of potato chips is $8 and $12 for a bottle of water. We think the snack bar should be a convenience for guests and not a rip off. The elevators are old, small and slow. We usually take the stairs for some extra steps, which we actually don't mind doing. The gym is small but functional when you need to get some exercise in after all the good eating in the city.

Overall, we enjoy our stays here. The recent updates have made this hotel a better value.

Our family visited at Christmastime and stayed in a King Suite. The rooms are nicely furnished with a modern flair and I appreciated the hardwood floors vs carpet. The bathroom is nicely tiled in marble but could be bigger. There isn’t a countertop for toiletries or cosmetics. The location is great but the street noise on Lexington is very loud. We heard sirens and horns late into the night. I would stay here again if we were guaranteed a room that was on the other side of the building, opposite of Lexington. I did request this upon check-in but was not available.

I stayed with my family in this wonderful hotel. It’s very well located.
The service is very professional at all times. The rooms are luxurious.
It has a mini kitchen, with microwave and refrigerator among other things.
I recommend it if you want a fantastic experience.

We had a wonderful experience at this hotel Friday into Saturday. Every staff member we interacted with was well trained, friendly, helpful and service oriented. This hotel has a great location in midtown and has easy access to restaurants, theaters, shopping and site seeing. Our room was very nice, freshly renovated and had everything you would expect in a luxury hotel. The bed was comfortable, great shower, quiet, great TV with multiple channels and a good size for a NY hotel room. Doorman and Bellmen were great. We can highly recommend.

This has been a fantastic hotel to stay in. Mid-town is perfect for getting everywhere, but you can escape the busy uptown and hang out in some great bars and restaurants locally. We were spoilt for choice.

Everyone at the hotel is very helpful, warm and welcoming. Special mentions to Jonathan on the door and Dimitri in the bar, who really looked after us.

The beds are ridiculously comfortable and I don’t think I’ve slept so well in a hotel. The size of our suites was brilliant and the rooms are stylish but cozy.

I’ll most definitely be returning to this great hotel, in its great midtown location and its first class service.

Our favorite place to stay in NYC. The clean and finely appointed rooms have kitchenettes. It is quiet, yet close to everything. Service is superb and The National restaurant is excellent.

Clean, comfortable, well appointed rooms in Midtown East. Try their complementary pillow menu. Service was prompt and the hotel was well maintained. No complaints.

Very comfortable boutique hotel with a friendly and welcoming staff. The restaurant attached has a wonderful breakfast. The rooms are nicely appointed, spacious enough and updated for a modern world.

Even though I could spend hours on our balcony despite the cold, we were naturally on the move during the day. You cannot live more centrally in The Benjamin Hotel than in Midtown Manhattan. Rockefeller Center, Fifth Avenue, or Central Park are within walking distance from the hotel.