Where to stay in Philadelphia

Excellent location with great facilities and service, highly recommended!

Room was nice and neat. Very spacious. Location was great. The only downside is that they don’t have free WiFi, which is kinda disappointing in this generation.

Not impressed, should have 3 stars at most. Terrible front desk check-in service, severely understaffed, painfully long wait times. Waited until 6pm (official check-in time is 4pm) to get a phone call about a booked room becoming available. Had to stand in 30 min line to get room keys after I was already checked-in earlier after standing in a similar line. Housekeeping couldn't keep up with cleaning...

Great location. Acceptable service levels. Amenities can be better.

Next to Reading Terminal Market

The hotel's right in the middle of everything, which is great. The rooms are modern, which is good. Unfortunately, the 4,000 person conference here this weekend is clogging the elevators and on site restaurant. There's been 10-15 min waits for the elevator on the 13th Street side. There was a 15-20 wait to be seated for the buffet brunch at 13. It's probably not always like this, but the chaotic...

The room is modern but a bit small. It is difficult to compare American hotels with Asian hotels where amenities like shaving and toothbrushing needs are also met. No re-usable paper slippers are available in the room as well, not to mention free bottled water. The price is not highly competitive though. One good thing is that extension of my checkout time to 4pm only required me to pay an extra small...

Great Hotel right in downtown. Walking distance to many places you will want to visit in Philadelphia. The rooms are very nice and clean. The bathrooms and showers are very clean and updated. The front desk was very nice and accommodating. 2 blocks from Redding Market Place. About 5 blocks from Convention center. Many other great places and sites nearby.

Excellent hotel. The location was perfect- right near many restaurants, shopping areas, and bars. The hotel was very clean and the staff were all very helpful. The gym, wet sauna, and dry sauna are included with your stay. The wifi signal was strong and I did not have any issues with it. The bed was extremely comfy and the view from the 24th floor was gorgeous. The hotel bar was convenient as well...

Overall, this is a great hotel with very friendly staff and perfect location for my needs. Clean and spacious room. Very quiet as well. The issue is the automatic revolving door that stops non stop and when the hotel is full, you have to wait to get in. Overall, great hotel.

Great hotel in building with character. Room was spotless and remodeled relatively recently. Awesome location. Staff very helpful and friendly. Beds are very comfortable if you like firm mattresses. One star off room due to limited amount of power outlets and low water pressure in sink. I will stay here next time in town. Highly recommend!

The National Certificate Office is right outside the door, the room is large and the facilities are good

Second time staying here — the hotel itself is clean and very comfortable, the rooms are well equipped. Breakfast is pretty good. This time around we had a bit of a struggle at check in which also caused a problem at breakfast the next day. The lady who checked us in (Megan) asked me four (4) times if I needed parking and didn’t seem to believe me when I kept saying no. She also told us our room wasn...

Room is clean and location is great

Good location for visiting most attractions. Clean, comfortable rooms. Onsite marketplace is handy for basic breakfast and snacks.

Great location, close to everything. Reasonable price for parking. Nice stay for us.

Was a good experience. A little disappointed on room service as it closes at 10pm .. The welcome cookies were awesome !!! Over all it was a good experience

My only complaint about my room was that it was so close to the elevator, and I could hear some metallic sound from it. Not really a big deal, but worth noting. Room was otherwise nice, staff was courteous (even with a booking issue, though that was my fault honestly). Super close walk to the convention center, and plenty of food options close by.

I really enjoyed the hotel. I thought the mix between historical and modern is really well done. I

The hotel is located close to the City Hall, in the downtown center of Philadelphia. The Philadelphia City Hall is a landmark building in American history. Its clock tower is taller than the Big Ben in the UK. You can climb to the top to visit. The hotel lobby is very grand, with a marble dome-shaped roof and transparent glass in the middle that can see the sky. The service is warm and polite. Recommended

Adequate service, stunning view, outrageous geographical location.

Excellent service from all staff, including valet, bellhop, concierge, check in and cocktail bar. Great view from well-appointed and spacious room.

Review of the Ritz Carlton, Broad Street, Philadelphia From the moment I stepped into the Ritz Carlton on Broad Street, I was enveloped in an atmosphere of elegance and warmth. Nestled in the heart of Philadelphia, this luxurious hotel not only offers stunning accommodations but also a unique experience that reflects the rich culture and history of the city. My stay on the 30th floor was a highlight...

Stayed at The Ritz for a work a work conference. Room #1817 was big and clean with great views of the city and City Hall. The bath products were nice. The lobby was impressive. The staff was extremely attentive, friendly, helpful, and professional. The location was perfect. Easy to get around the city. Can't wait to go back. I recommend The Ritz in Philadelphia, PA. I had an amazing stay with...

Good value for the money but no hot water in the bathroom

Having to pay for parking at a hotel is not very convenient. I understand that it is close to the airport, but just ask for the make model and license plate at check in. Then tow the violators. I parked in the turnaround to check in with plenty of room for cars to get by, in fact several pickups and cars were able to drive around me while I was checking in. The shuttle car driver asked, “who’s the...

Great hotel, with shuttle to airport every 30'. Excellent service, my flight got cancelled last minute at 5am and they allowed me to come back to the hotel and use the room until checkout time. I really appreciated their great customer service!

Great shuttle service, clean hotel and quick check-in. Would come back. great beds.

Good location. Nice hotel near the airport. There is free transfer from the airport, but it's very inconvenient to order it unless you have an American sim card (you can order it only by calling the hotel, not possible to do it advance just when you got your luggage) No free parking at the premises. Comfy bed, clean, quiet, expensive breakfast.

Shuttle was a long wait.. but otherwise fine hotel close to airport

The hotel is near Philadelphia International Airport. The hotel itself is very comfortable and has a pleasant restaurant, but my main reason for staying there is to take the airport shuttle for early morning flights. Everything was fine. Very clean. No problems.

The evening receptionist was terrible. We registered two people when we made the reservation, and the room only had one free bottle of water. We asked for another, but the receptionist said they don't offer free water! We asked her about the bottle of water in the room, and she said it might have been left by another guest or the waiter! Don't they clean up after other guests? The next day, we ran...

There was no microwave in the room, no phone charger outlets and parking garage was in a creepy alley

The best person in the hotel is the lady who cleans the room. The African American at the front desk has a terrible attitude. She is ****** and laughs at customers. The hotel deducts money for no reason and steals the customer's credit card and refuses to admit it. It's a very bad experience.

The front desk staff Robert and house keeping staffs are incredibly nice and friendly. They solved many problems during my stay, but unfortunately this hotel is old

Everyone is friendly and helpful good location they take good care of your vehicle at the valay parking

Very nice hotel, the room is big, very good location. This is my second time staying in this hotel. Although only one night this time , I enjoyed very much. The front desk helper is very helpful. We already checked out, but we are not leaving until late afternoon, I asked them for a room for a short stay because my son has audition in the afternoon, they gave us a very nice room to stay and practice...

Love the hotel , clean and close to everything. The people at the counter are so nice and helpful I will definitely come back again

Wonderful location, within walking distance from all the main attractions of the city. The rooms are also decent, pretty good price for what you get.

Great location, close to shops and restaurants. The room was a bit small but very clean. There's free water and coffee in the lobby. It's a shame the hotel doesn't offer breakfast. Good for short trips and business travelers.

Room was clean and comfortable. Wished a refrigerator was standard for the price but overall was pleased.

Late check in, we got there at 3 but we wait an hour for our room. Staff not in a good attitude.

The hotel is excellently located for exploring downtown Philly—just steps away from major attractions, restaurants, and public transit. The room was clean, comfortable, and well-priced, with all the essentials I needed for a short stay. While the space—especially the bathroom—was on the smaller side, it was functional. The only major downside was an unexpected fire alarm at 4am, which was quite disruptive...

Courteous staff, clean rooms, amazing decor and nice amenities. Location was perfect for us.

Our room was not ready until 5:20pm (check in is at 3pm). When we got to the room, it looked dirty and there was no toilet paper. We were tired and had to wait in the lobby. The next morning, housekeeping came in at 8am and told us we needed to check out by

Excellent stay. Quite, comfortable. Worth the price. The area is great. Would stay here anytime.

Staff was fantastic, room was beautiful with the best bath imaginable. Great location - will definitely stay again when in Philadelphia.

What a delightful experience. Location is in the heart of historic Philly. You can walk almost all the “sites to see”.The staff at check in were friendly and knowledgeable. Coffee and water available at main area. Very clean and the decor is so fun. Our room was fantastic. Love the extra amenities like the lavender towelettes. Quiet room despite being next to a busy area. A really lovely stay. I would...

This would have been 5 stars but I had a few issues. First off, this is a great location. Decor and rooms are really nice. Customer service is good. Why no coffee makers in the room? I was on west coast time, it was really difficult to get up and out for coffee in the lobby before 9am. I missed it everyday. The club upstairs plays music until late. If you are on the upper floor you’ll hear it. Overall...

The room is large, parking is free, and it is convenient to buy food around

It's very convenient to take a taxi

The hotel is in a good location, with many restaurants and a Walmart around. Free parking. The room is OK, there is no electric kettle and slippers. But the facilities are old, it should be an old hotel. The overall feeling is good

Very satisfied! Quiet environment, clean and sanitary

Facilities: Very user-friendly Hygiene: clean and tidy

It's a pretty good experience. The location, facilities, services, etc. are all pretty good.

Fantastic as usual. Good location and good staff

Great staff and service. Simone was playing very load music until 2am which is not the hotels fault but it was unusual.

Joe at the front desk was amazing for our check in, we had a terrible experience at an air bnb and needed a room ASAP with early check in and he got us in with no questions asked. The hotel was clean and comfortable and the entire stay was over the top. 10/10 cannot recommend enough.

Rooms were clean, buttons on elevators would go in and out. Pool is closed indefinitely! have to pay a fee for wifi even if you use the “free” wifi. staff was welcoming though just the ownership is very poor

The beds were rock hard and the prices were astronomical!

The best hotel location in the center of Philadelphia, within walking distance of various attractions and museums. However, the parking fee is expensive, $60 per night.

The room is quite nice, the space is large, very comfortable, and the surrounding area is safe. The tableware and pots are fully equipped, and the service is good, but it lacks necessary toiletries.

The night view is charming! Great location! If we forgot to bring our suitcase, we were reminded to go back and get it! I will choose to stay here next time! My family is all satisfied. The parking lot is very crowded. Fortunately, a car came out.

This hotel is great. It is spacious, comfortable, and the decoration is very sophisticated and has a sense of design. Recommended.

Facilities: Complete facilities, very new Hygiene: It is clean and tidy. American waiters will not take the initiative to clean the room and disturb your rest. Environment: The environment is first-class, very close to Penn State and the city center, with convenient transportation and good scenery. Service: Good service attitude, polite greetings, and not excessively intrusive

The room is in a very good location, a serviced apartment with a kitchen, spacious and bright. Highly recommended.

We were visiting our son at Drexel so great location. v spacious apartment. Cafe downstairs perfect for breakfast.

Beautiful hotel in a great area- walk to restaurants, coffee, shops. Friendly staff and good amenities. Free self-parking

The Chestnut Inn is a historic hotel in an interesting area with quirky shops to explore, great architecture and a variety of restaurants in easy walking distance. We stayed in the Carriage House section of the hotel, which is a different building from the main part of the hotel. Our room had a gas-lit fireplace across from the bed, an enormous television, a clawfoot tub and a shower. The closet...

Beautifully renovated old hotel, with lots of little touches: Nespresso machine in room, bathrobe, umbrella, magnifying shaving/makeup mirror. Very good bed. This is my go-to when I’m visiting in the Mt. Airy/Chestnut Hill area of Philadelphia!

We liked the blend of “old and new” , it created a lovely ambiance reflecting the history of the hotel and the neighboring area while still providing us with all necessary modern facilities. The close proximity of Chestnut Hill Brewing Company and the market together with the hotel restaurant Angelina’s allowed us enjoy different dining options all of which were very pleasant Our experience was made...

Beautiful, Clean, Comfy Perfect spot to stay while visiting some family in the Mt. Airy neighborhood! Easy parking, easy check in & check out, clean, comfortable room, comfy bed. Beautiful bathroom. Didn't care for the breakfast options though I think they're pretty standard and the dining room was beautiful. This will be my go-to spot when visiting this area of Philly from now on!

We loved this hotel! The atmosphere is warm and relaxing. Check-in was pleasant and welcoming. The entire staff is friendly yet professional. Room was clean and bed extremely comfortable with very nice linen. The Chestnut Hill Hotel is a rare gem nestled in a quaint area with restaurants and places of interests within walking distance. We were plesantly surprised with this establishment and our accommodations...

veẻy nice location and opposite to terminal market

The location is very central, right across from Reading Terminal Market and Chinatown. Walking at night felt safe and was not a problem. Parking can be a bit tricky to find nearby—the closest option costs about $80 per night, while a slightly farther multi-level garage is more affordable at around $50–60 per night.

Right opposite Reading Terminal Market. Train station across the road too, How more central can you get. Food right across the road everything is so convenient we walked everywhere in Philadelphia.

The hotel is right across from Reading Terminal Market, which is convenient for buses, the market, and Chinatown, but there seem to be a lot of homeless people around. There's no hotel parking; you have to use the garage next door, which costs $65 for an overnight stay. Loading and unloading luggage is also a hassle as you can only stop temporarily on the street. The room has a fridge, microwave, and...

It was awesome, location was perfect just right in from of the Reading Market. I highly recommend this hotel.

The room layout was incredibly well-designed, making it very comfortable for a family of three. The staff, from the front desk to the restaurant and housekeeping, were all extremely friendly! The location near Chinatown made dining incredibly convenient!

Staff was great, room needed some extra cleaning love - visible dirtiness on the floor, pillow sheets had makeup and blood stains on them, toilet had urine stains on the seat

I can't say the rooms were spotless but they were clean. The staff and managers I encountered were were courteous and willingly helpful for whatever. I was asked about the room and I brought up the few things that should be looked at and she wanted to take care of it now. I told her it wasn't no need to hirry. They could do it after my stay. The one big thing i don't like about this hotel is the lack...

Everything was perfect. The room was so beautiful and comfortable. Love and enjoyed all of the amenities! I always think of this hotel whenever I need to get away and ease my mind, always a amazing experience. Will be back soon

I have stayed at the property several times and each time it has been a pleasure. The check in is simple and easy. The staff is friendly and knowledgeable. Kayla in particular is a great to deal with; she is friendly, and runs a tight ship. I would recommend this hotel to anyone visiting the city.

Overall, I had a comfortable stay at here. Thank you so much for being so kind.

The deposit is $250, which is ridiculous. The air conditioner is very noisy