Hotel El Pradet in El Serrat
✅ friendly receptionist doubling as bar staff noted by multiple guests ✅ recently modernized bathrooms praised for comfort and cleanliness ✅ restaurant terrace with good valley views appreciated ✅ breakfast includes gluten-free options on request ✅ free parking available, either roadside or in a nearby public lot ❌ some rooms have poor sound insulation causing noise disturbances at night ❌ hotel décor outside bathrooms described as outdated and needing modernization ❌ restaurant food described as decent but over-promised on the website ❌ lack of English language skills among some staff, including reception ❌ discrepancies in room assignments and complaints about room quality and views ❌ no power outlets in some rooms except bathrooms, with no extension cords provided ❌ claims of misleading website information about facilities like games room and billiards
Rooms and prices
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Description
Hotel El Pradet is a 3-star property built in 1970 and renovated in 2017, offering 55 rooms spread across a complex of buildings in the mountain village of El Serrat, Andorra. The hotel features a restaurant with a terrace overlooking the Ordino valley, where traditional Andorran dishes are served. Guests can expect amenities such as free Wi-Fi in public areas, free parking, a 24-hour front desk, ski storage, and a fitness center. Room options range from Run of House to various family configurations, including Classic and Cottage styles. While the décor is considered somewhat dated by some guests, bathrooms have been modernized recently. The hotel provides non-smoking rooms and facilities like a bar and meeting spaces. Service quality and cleanliness consistently rate around 8 out of 10, making it a functional choice for travelers focused on outdoor activities.
Location
Hotel El Pradet is located in El Serrat, a mountain village surrounded by the Pyrenees. It sits 8 km from the Pal-Arinsal ski station, convenient for winter sports enthusiasts. The nearest airport in Andorra is 45 km away. The hotel overlooks the Ordino valley, providing scenic views, especially from the restaurant terrace. The area is quiet with limited local amenities, which guests should consider when planning their stay.
Tips
- If you require English-speaking assistance, it may be best to contact the hotel in advance as some staff have limited English.
- For a quieter stay, request a room away from hallways due to reported noise issues.
- Bring your own power strip or extension cord since some rooms lack sufficient outlets.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Buffet [Mon - Sun] 08:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa
- Managed by a private host: This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
- Check in time: 15:30. Check out time: 12:00.
Services and facilities
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Terrace
- All Spaces Non-Smoking (public and private)
- Non-smoking rooms
- TV
- Hairdryer
- Shower/Bathtub
- Linens
- Accessibility features
- Luggage storage
- Laundry
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Free Wi-Fi
- Internet access
- Area shuttle
- Spanish
- English
- French
- Tour assistance
- Picnic area
- Parking
- Free parking nearby
- Free Parking on Premises
- Beach/pool towels
- Ski storage
- Ski passes available
- Skiing
- Pets Not Allowed
Street view
Video: Эль-Прадет, Эль-Серрат, Андорра | Отдых в Европе
Map
Reviews
Frequently asked questions about Hotel El Pradet
What types of rooms are available at Hotel El Pradet?
Room types include Run of House, Standard (Single, Double, Triple, Quadruple, Quintuple, Sextuple), Family rooms with various configurations, Classic rooms, and Cottages.
Is parking available and does it cost extra?
Yes, parking is free. It is available along the road near the hotel or in a public car park about 100 meters away if roadside spaces are full.
Does the hotel allow pets or service animals?
No, pets and service animals are not allowed at Hotel El Pradet.
What dining options are available on site?
The hotel has a restaurant and a bar with a terrace overlooking the valley, serving traditional Andorran cuisine and offering breakfast with gluten-free options upon request.
Are there any recreational facilities at the hotel?
The hotel offers skiing facilities, ski storage, a fitness centre, and meeting/banquet facilities. However, some advertised features like a games room and billiards are not available.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 88 USD The best time to book is July 16, with rates starting from 69 USD














































































