8.1
Excellent
121 USD
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Hotel El Pradet in El Serrat

🌍
Andorra, El Serrat, Avinguda de Sant Pere, 19
● Center: 10 m

friendly receptionist doubling as bar staff noted by multiple guests recently modernized bathrooms praised for comfort and cleanliness restaurant terrace with good valley views appreciated breakfast includes gluten-free options on request free parking available, either roadside or in a nearby public lot some rooms have poor sound insulation causing noise disturbances at night hotel décor outside bathrooms described as outdated and needing modernization restaurant food described as decent but over-promised on the website lack of English language skills among some staff, including reception discrepancies in room assignments and complaints about room quality and views no power outlets in some rooms except bathrooms, with no extension cords provided claims of misleading website information about facilities like games room and billiards
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Booking
Standard Quintuple Family room
5 x
Standard Quintuple Family room
Family room with bathroom
194 USD
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Standard Family room
Standard Family room
Family room with internet and bathroom
267 USD
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Run of House
Run of House
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Standard room
Standard room
Wireless internet and private bathroom
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Standard Single room
Standard Single room
Wireless internet and private bathroom
Beds:
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Standard Triple room
3 x
Standard Triple room
Wireless internet and private bathroom
Beds:
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Standard Quadruple room
4 x
Standard Quadruple room
Wireless internet and private bathroom
Beds:
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Standard Quintuple room
5 x
Standard Quintuple room
Private bathroom
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1 Bedroom Standard Family room
1 Bedroom Standard Family room
Family room with bathroom
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Standard Single Family room
Standard Single Family room
Family room with bathroom
Beds:
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Standard Quadruple Family room
4 x
Standard Quadruple Family room
Family room with bathroom
Beds:
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Standard Double room
Standard Double room
Wireless internet and private bathroom
Beds:
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Standard Double Family room
Standard Double Family room
Family room with bathroom
Beds:
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Standard Double room with view
Standard Double room with view
Shower and private bathroom
Beds:
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Standard Sextuple room
6 x
Standard Sextuple room
Private bathroom
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Standard Sextuple Family room
6 x
Standard Sextuple Family room
Family room with bathroom
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Classic room
Classic room
Private bathroom
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Classic Quadruple room
4 x
Classic Quadruple room
Private bathroom
Beds:
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Classic Double room
Classic Double room
Private bathroom
Beds:
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Cottage
Cottage
Private bathroom
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More rooms

Description

Hotel El Pradet is a 3-star property built in 1970 and renovated in 2017, offering 55 rooms spread across a complex of buildings in the mountain village of El Serrat, Andorra. The hotel features a restaurant with a terrace overlooking the Ordino valley, where traditional Andorran dishes are served. Guests can expect amenities such as free Wi-Fi in public areas, free parking, a 24-hour front desk, ski storage, and a fitness center. Room options range from Run of House to various family configurations, including Classic and Cottage styles. While the décor is considered somewhat dated by some guests, bathrooms have been modernized recently. The hotel provides non-smoking rooms and facilities like a bar and meeting spaces. Service quality and cleanliness consistently rate around 8 out of 10, making it a functional choice for travelers focused on outdoor activities.

Location

Hotel El Pradet is located in El Serrat, a mountain village surrounded by the Pyrenees. It sits 8 km from the Pal-Arinsal ski station, convenient for winter sports enthusiasts. The nearest airport in Andorra is 45 km away. The hotel overlooks the Ordino valley, providing scenic views, especially from the restaurant terrace. The area is quiet with limited local amenities, which guests should consider when planning their stay.

Tips

  • If you require English-speaking assistance, it may be best to contact the hotel in advance as some staff have limited English.
  • For a quieter stay, request a room away from hallways due to reported noise issues.
  • Bring your own power strip or extension cord since some rooms lack sufficient outlets.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
  • Breakfast: Buffet [Mon - Sun] 08:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Service animals: Service animals are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, Visa
  • Managed by a private host: This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
  • Check in time: 15:30. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • 24-hour reception
  • Elevator/lift
  • Smoke-free property
  • Heating
  • Newspapers
  • Ticket assistance
  • Terrace
  • All Spaces Non-Smoking (public and private)
Rooms
  • Non-smoking rooms
  • TV
  • Hairdryer
  • Shower/Bathtub
  • Linens
Accessibility
  • Accessibility features
Services and amenities
  • Luggage storage
  • Laundry
  • Concierge services
  • Dry-cleaning
  • Luggage storage
Meals
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Restaurant
Internet
  • Free Wi-Fi
  • Internet access
Transfer
  • Area shuttle
Languages Spoken
  • Spanish
  • English
  • French
Tourist services
  • Tour assistance
Recreation
  • Picnic area
Parking
  • Parking
  • Free parking nearby
  • Free Parking on Premises
Pool and beach
  • Beach/pool towels
Winter sports
  • Ski storage
  • Ski passes available
  • Skiing
Pets
  • Pets Not Allowed

Street view

Video: Эль-Прадет, Эль-Серрат, Андорра | Отдых в Европе

Map

Reviews

Cleanliness
Amenities
Location
Service
05.05.2026 Brian
Good location for our trekking holiday in Andorra. Comfortable room with a good shower. The website talks about 'culinary delights' - we must have visited when the chef was having a couple of days off. Anyway, it didn't spoil our holiday and made us appreciate the quality of the food in other hotels we stayed in during our holiday.
19.09.2024 TheAs
We stayed at the Hotel Pradet for 2 nights during a walk across Andorra. The good stuff - the friendly receptionist during the afternoon/evening, who was also the bar-lady, the view from the bar terrace, the breakfast (including gluten free options if you ask) and the dinners. The bathroom in our room seemed to have been recently modernised, which was nice. Having a bar in the hotel was also useful for somewhere to go and do, as there's nothing much else! The less good stuff: - there's nothing to do in El Serrat or the hotel! The website suggests there's a games room and billiards in the bar - there isn't, which was a disappointment. - the website suggests 'delicious grilled meat, Andorran typical gastronomy and other foods from the Pyrenees' but that is misleading. The food was fine, tasty and sufficient, but the description is totally over-selling. - other than the bathroom, the room and general hotel décor and style was dated and needs to be brought into the 2020s. So, overall, it was ok and probably hits the price point.
11.09.2023 Guest
Reservation made for a double room, we found ourselves in a crappy twin room, being told that the hotel was full (while the next day another employee told us that it was not full). I said a rotten room, just renovated in a hurry to hide the misery that was nevertheless very present, with furniture dating from Methuselah. The view out the window, absolutely magnificent: No view, but a wall. Oh yes, also an oil tank on the side and piping. In short, a real prison room. Impossible to sleep because of no sound insulation. You can hear everything that happens in the hallway and in the 3 closest bedrooms. We live to the rhythm of slamming doors, running water and bars of soap falling into neighboring showers that make you jump. As incredible as it may seem, there is no power outlet in the room. Only 1 in the bathroom. When asking at reception, we were told that all of them are like that. I can't believe it. And we also say that we don't have any power strips or extension cords to lend us. A light globe on the bedroom ceiling with around fifty dead flies in it. In the morning when we left we of course didn't say anything (because it would have been useless) and strangely also the receptionist didn't ask us how the night had gone. Parking is certainly free, but along the road, and when there is no space (which is always the case when arriving late) it is in a public car park about a hundred meters away. For the deposit, no prepayment authorization was made on a bank card, the receptionist simply took down the numbers of my bank card. How much would she have been able to withdraw without the customer being informed and what means of recourse in the event of a problem? This is why this practice is illegal (in France).
16.03.2023 jaume
Level of noise at night from other rooms too high, did not stop till past 01:30
08.11.2022 Anthony
3 course meal as part of my tour. Has outside terrace.
02.08.2021 Robbie
We didn't stay but went several times for coffees, drinks and a menu del dia mainly because of the lovely service from Oxana- people like that really make places like this special. The terrace is lovely and the menu was pretty decent too. Recommended for sure after a long hike in Tristania
05.06.2018 Nuria
Hotel familiar
03.04.2018 Mireia
Hotel con un entorno precioso y nuestra habitación con unas vistas increíbles, cena casera muy buena, el desayuno para pocos días esta bien para estancias largas muy repetitivo ya que siempre hay lo mismo y poca variedad. Lo único que no nos ha gustado es que las mesas para 2 estaban esquinadas y no te dejaban sentar en otro sitio aunque estuviera vacío... Igualmente es un lugar recomendable y nostros repetiremos seguro.
16.02.2018 Klearchos
No english on the reception when the owner is there
06.02.2018 Thodoris
The rooms are perfect, the food is perfect, the views are very good, but there is not a very good wifi connection and some of the staff don't speak English.
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

Frequently asked questions about Hotel El Pradet

What types of rooms are available at Hotel El Pradet?

Room types include Run of House, Standard (Single, Double, Triple, Quadruple, Quintuple, Sextuple), Family rooms with various configurations, Classic rooms, and Cottages.

Is parking available and does it cost extra?

Yes, parking is free. It is available along the road near the hotel or in a public car park about 100 meters away if roadside spaces are full.

Does the hotel allow pets or service animals?

No, pets and service animals are not allowed at Hotel El Pradet.

What dining options are available on site?

The hotel has a restaurant and a bar with a terrace overlooking the valley, serving traditional Andorran cuisine and offering breakfast with gluten-free options upon request.

Are there any recreational facilities at the hotel?

The hotel offers skiing facilities, ski storage, a fitness centre, and meeting/banquet facilities. However, some advertised features like a games room and billiards are not available.

Hotel prices for: July - August 2026 calendar

The average hotel price this month is 88 USD The best time to book is July 16, with rates starting from 69 USD

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