Hotel Coma in Ordino
✅ Clean and comfortable rooms with balconies offering beautiful mountain views ✅ Friendly and efficient reception staff, notably a blond lady at the front desk ✅ Well-maintained lawn and outdoor parking free of charge ✅ Leisure facilities such as mini golf, billiards, and tennis courts ✅ Helpful and accommodating staff who go beyond expectations ✅ Good selection of Spanish wines at reasonable prices in the bar ✅ Breakfast described as plentiful and excellent by some guests ✅ Peaceful environment outside of special event noise ❌ Outdoor terrace buffet restaurant received multiple complaints for poor food quality, including overcooked BBQ meat and watery gazpacho ❌ Some noise issues due to events like weddings and village parties, affecting expectations of mountain tranquility ❌ Hotel shows signs of aging with missing lightbulbs in the lobby, scratched tubs and door panels, and a malfunctioning minibar ❌ Wi-Fi service is paid and was reported as not working in some rooms, requiring use of the lobby ❌ Swimming pool described as too cold for use by some guests ❌ Acoustics in rooms are poor, allowing noise from neighboring rooms to be heard
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Description
Hotel Coma is a 3-star hotel established in 1932 and renovated in 2000, located in the mountain town of Ordino, Andorra. The hotel offers 48 rooms spread over five floors, including a variety of room types such as Standard, Deluxe, Junior Suites, and Cottages. Guests can enjoy an outdoor swimming pool, a bar, restaurant, terrace, and leisure facilities like billiards, mini golf, and tennis courts. The hotel also provides ski storage and a ski room for winter visitors. Though Wi-Fi is available, it comes with an additional charge. The service is noted for being friendly and efficient, with a 24-hour reception and helpful staff. While the hotel retains an older style, its clean rooms with balconies provide picturesque mountain views. Traditional cuisine is served in the restaurant, though some guests have expressed mixed opinions about the food quality at the outdoor terrace buffet. The property also has a garage available for a fee, and bike rentals are free. Overall, Hotel Coma offers a classic mountain stay with practical amenities and a strong location near Ordino's center.
Location
Hotel Coma is situated approximately 200 meters from the center of Ordino and 4 kilometers from the nearest ski lifts. The bus stop is also conveniently located 200 meters from the hotel. The hotel is about 200 kilometers from Barcelona Airport. This proximity to Ordino's center allows easy access to local restaurants such as Bar Restaurant Babi and Restaurante La Coma, both within 183 meters. The hotel's location offers open views of the surrounding mountains visible from every balcony. For guests interested in outdoor activities, the hotel provides access to tennis courts, mini golf, and nearby hiking opportunities.
Tips
- If you plan to use the Wi-Fi, be prepared to pay extra and consider working from the lobby if connection in rooms is weak.
- Avoid dining at the outdoor terrace buffet restaurant based on guest feedback; the indoor restaurant and bar have better reviews.
- For a quieter stay, try to avoid dates when local events or weddings are scheduled, as noise and cigarette smoke have been reported.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Garden
- Terrace
- Electric car charging
- Bridal suite
- Room service
- Family room
- Indoor Fireplace
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Laundry
- Safe-deposit box
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Vending machine
- Free Wi-Fi
- Airport transportation
- Car rental
- Spanish
- English
- French
- Multi-language staff
- Portuguese
- Tour assistance
- Library
- Bike rental
- Barbecue grill(s)
- Billiards
- Mini golf
- Hiking
- Picnic area
- Fishing
- Barbeque
- Parking
- Free parking nearby
- Swimming pool
- Spa tub
- Outdoor pool
- Seasonal outdoor swimming pool
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Cycling
- Tennis court
- Golf course (within 3 km)
- Doctor
- First Aid Kit
- Children's playground
- Family/Kid Friendly
- Ski storage
- Ski passes available
- Ski shuttle
- Skiing
Video: Hotel COMA in Ordino, lobby
Map
Reviews
What we liked: the beautiful and open views from the balcony
The clean room and comfortable bed
The blond lady at the reception who was friendly and efficient
The mini golf
The outdoor (free) parking
The beautifully maintained lawn
What we didn't like
- The poor, lonely bird in a tiny cage on the desk at the reception. Seriously, who keeps a bird trapped like that???
- The noise: there was a wedding the first day and the village party until 4:30 a.m the following days. You hear your neighbours and you smell their cigarette smoke. We had different expectations from our peaceful days in the mountains
- The hotel needs refurbishing: half the lightbulbs in the lobby are missing, the tub and door panels are heavily scratched, the fridge didn't cool properly, the trash bin pedal was broken, the elevator takes you to an untidy basement to exit the hotel etc.
The small pool was too cold to try.
In summary, the hotel has a lot of potential but needs some additional love and care.
The hotel is quiet and clean. Breakfast is plentiful. WIFI did not work in the room. I had to work in the hotel lobby.
The rooms could need a little overhaul. But in general it was clean and nice. The included dinner was very ok for the price. Nice selection of spanish vines for a good price.
Staff and waiters were very friendly. Every room has a balcony. The view on the mountains is very picturesque.
Nice Hotel Bar and a Billard table in the lounge.
The hotel is perfectly located near to the centre of Ordino. It is an older hotel and therefore don’t expect ultra modern, but it is very clean and comfortable, the staff are amazing and go above and beyond to make your stay memorable. the only thing that lets it down is the acoustics, we could hear the Roomes either side and above, although this didn’t disturb our sleep.
POIs near hotel
Cafe and Restaurants near hotel
Not happy, very happy with the quality of the slopes, the attention and service from the ski pass sales point, and excellent treatment from the equipment rental staff. However, a very negative point for the cafeteria staff, who closed 15 minutes before the scheduled time and refused to even serve a hot chocolate to go.
Cheer up, for those who are already doing it well and for those who are doing it poorly, you always learn to improve.
€16 for a pizza, which was more than enough for 2 adults seems very good value.
We had lunch here twice on our week's holiday and loved both visits.
Frequently asked questions about Hotel Coma
How far is Hotel Coma from the nearest ski lifts?
The hotel is located 4 kilometers from the nearest ski lifts.
Does Hotel Coma allow pets?
Pets are not allowed at Hotel Coma.
Is Wi-Fi included in the room price?
Wi-Fi is available for an additional fee at Hotel Coma.
What types of rooms does Hotel Coma offer?
The hotel offers Run of House; Standard room; Standard room with balcony; Standard Single room; Standard Triple room; Standard Triple room with view; Standard Quadruple room; Standard Family room; Standard Single Family room; Standard Triple Family room; Standard Quadruple Family room; Standard Double room; Standard Double Family room; Deluxe room; Deluxe Triple room; Deluxe Quadruple room; Deluxe Family room; Deluxe Double room; Junior Suite; Quadruple Junior Suite; Double Junior Suite; and Cottage.
Is there parking available at the hotel?
Yes, Hotel Coma has a garage available for a fee and also offers free outdoor parking.

































































































