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8.8
Excellent
147 USD
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Hotel Coma in Ordino

🌍
Andorra, Ordino, Carrer del Camp de la Tanada
● Center: 180 m

✅ Clean and comfortable rooms with balconies offering beautiful mountain views ✅ Friendly and efficient reception staff, notably a blond lady at the front desk ✅ Well-maintained lawn and outdoor parking free of charge ✅ Leisure facilities such as mini golf, billiards, and tennis courts ✅ Helpful and accommodating staff who go beyond expectations ✅ Good selection of Spanish wines at reasonable prices in the bar ✅ Breakfast described as plentiful and excellent by some guests ✅ Peaceful environment outside of special event noise ❌ Outdoor terrace buffet restaurant received multiple complaints for poor food quality, including overcooked BBQ meat and watery gazpacho ❌ Some noise issues due to events like weddings and village parties, affecting expectations of mountain tranquility ❌ Hotel shows signs of aging with missing lightbulbs in the lobby, scratched tubs and door panels, and a malfunctioning minibar ❌ Wi-Fi service is paid and was reported as not working in some rooms, requiring use of the lobby ❌ Swimming pool described as too cold for use by some guests ❌ Acoustics in rooms are poor, allowing noise from neighboring rooms to be heard
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Rooms and prices

2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
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Standard Triple Family room
3 x
Standard Triple Family room
Family room with internet, mini-bar and bathroom
Beds:
244 USD
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Standard Quadruple Family room
4 x
Standard Quadruple Family room
Family room with internet, mini-bar and bathroom
Beds:
313 USD
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Run of House
Run of House
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Standard room
Standard room
Wireless internet, minibar and private bathroom
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Standard room with balcony
Standard room with balcony
Private bathroom
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Standard Single room
Standard Single room
Wireless internet, minibar and private bathroom
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Standard Triple room
3 x
Standard Triple room
Wireless internet, minibar and private bathroom
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Standard Triple room with view
3 x
Standard Triple room with view
Minibar, bath and private bathroom
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Standard Quadruple room
4 x
Standard Quadruple room
Private bathroom
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Standard Family room
Standard Family room
Family room with bathroom
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Standard Single Family room
Standard Single Family room
Family room with bathroom
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Standard Double room
Standard Double room
Wireless internet, minibar and private bathroom
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Standard Double Family room
Standard Double Family room
Family room with bathroom
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Standard Twin room
Standard Twin room
Private bathroom
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Standard Twin Family room
Standard Twin Family room
Family room with bathroom
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Deluxe room
Deluxe room
Private bathroom
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Deluxe Triple room
3 x
Deluxe Triple room
Private bathroom
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Deluxe Quadruple room
4 x
Deluxe Quadruple room
Private bathroom
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Deluxe Family room
Deluxe Family room
Family room with bathroom
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Deluxe Double room
Deluxe Double room
Private bathroom
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Junior Suite
Junior Suite
Private bathroom
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Quadruple Junior Suite
4 x
Quadruple Junior Suite
Private bathroom
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Twin Junior Suite
Twin Junior Suite
Private bathroom
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Cottage
Cottage
Private bathroom
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More rooms

Description

Hotel Coma is a 3-star hotel established in 1932 and renovated in 2000, located in the mountain town of Ordino, Andorra. The hotel offers 48 rooms spread over five floors, including a variety of room types such as Standard, Deluxe, Junior Suites, and Cottages. Guests can enjoy an outdoor swimming pool, a bar, restaurant, terrace, and leisure facilities like billiards, mini golf, and tennis courts. The hotel also provides ski storage and a ski room for winter visitors. Though Wi-Fi is available, it comes with an additional charge. The service is noted for being friendly and efficient, with a 24-hour reception and helpful staff. While the hotel retains an older style, its clean rooms with balconies provide picturesque mountain views. Traditional cuisine is served in the restaurant, though some guests have expressed mixed opinions about the food quality at the outdoor terrace buffet. The property also has a garage available for a fee, and bike rentals are free. Overall, Hotel Coma offers a classic mountain stay with practical amenities and a strong location near Ordino's center.

Location

Hotel Coma is situated approximately 200 meters from the center of Ordino and 4 kilometers from the nearest ski lifts. The bus stop is also conveniently located 200 meters from the hotel. The hotel is about 200 kilometers from Barcelona Airport. This proximity to Ordino's center allows easy access to local restaurants such as Bar Restaurant Babi and Restaurante La Coma, both within 183 meters. The hotel's location offers open views of the surrounding mountains visible from every balcony. For guests interested in outdoor activities, the hotel provides access to tennis courts, mini golf, and nearby hiking opportunities.

Tips

  • If you plan to use the Wi-Fi, be prepared to pay extra and consider working from the lobby if connection in rooms is weak.
  • Avoid dining at the outdoor terrace buffet restaurant based on guest feedback; the indoor restaurant and bar have better reviews.
  • For a quieter stay, try to avoid dates when local events or weddings are scheduled, as noise and cigarette smoke have been reported.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Option: Buffet Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
  • Pets: Pets are not allowed
  • Service animals: Service animals are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, Visa
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
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Services and facilities

General
  • 24-hour reception
  • Elevator/lift
  • Smoke-free property
  • Heating
  • Newspapers
  • Ticket assistance
  • Garden
  • Terrace
  • Electric car charging
Rooms
  • Bridal suite
  • Room service
  • Family room
  • Indoor Fireplace
  • Cable TV
  • Minibar
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Bathtub
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Ironing
  • Laundry
  • Safe-deposit box
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Diet menu (on request)
  • Breakfast
  • Breakfast in the room
  • Restaurant
  • Snack bar
  • Vending machine
Internet
  • Free Wi-Fi
Transfer
  • Airport transportation
  • Car rental
Languages Spoken
  • Spanish
  • English
  • French
  • Multi-language staff
  • Portuguese
Tourist services
  • Tour assistance
Recreation
  • Library
  • Bike rental
  • Barbecue grill(s)
  • Billiards
  • Mini golf
  • Hiking
  • Picnic area
  • Fishing
  • Barbeque
Parking
  • Parking
  • Free parking nearby
Pool and beach
  • Swimming pool
  • Spa tub
  • Outdoor pool
  • Seasonal outdoor swimming pool
Business
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Cycling
  • Tennis court
  • Golf course (within 3 km)
Beauty and wellness
  • Doctor
  • First Aid Kit
Kids
  • Children's playground
  • Family/Kid Friendly
Winter sports
  • Ski storage
  • Ski passes available
  • Ski shuttle
  • Skiing

Video: Hotel COMA in Ordino, lobby

Map

Reviews

Cleanliness
Amenities
Location
Service
05.05.2026 Patricia
Restaurant Review ONLY..... Avoid ever eating at outdoor terrace buffet restaurant. The food was genuinely bad. Ultra sweet store bought sangria, Nasty dead overcooked low quality BBQ meat, watery gazpacho, poor quality vegetables and side dishes, poorly groomed waiters, generally ugly table settings, filthy dirty condiments. Below average uninterested service staff. Only positive was the delightful piano player.
18.07.2025 Laure-Anne
We spent three nights at Coma's.
What we liked: the beautiful and open views from the balcony
The clean room and comfortable bed
The blond lady at the reception who was friendly and efficient
The mini golf
The outdoor (free) parking
The beautifully maintained lawn

What we didn't like
- The poor, lonely bird in a tiny cage on the desk at the reception. Seriously, who keeps a bird trapped like that???
- The noise: there was a wedding the first day and the village party until 4:30 a.m the following days. You hear your neighbours and you smell their cigarette smoke. We had different expectations from our peaceful days in the mountains
- The hotel needs refurbishing: half the lightbulbs in the lobby are missing, the tub and door panels are heavily scratched, the fridge didn't cool properly, the trash bin pedal was broken, the elevator takes you to an untidy basement to exit the hotel etc.

The small pool was too cold to try.

In summary, the hotel has a lot of potential but needs some additional love and care.
27.05.2025 Kari
Peaceful hotel
The hotel is quiet and clean. Breakfast is plentiful. WIFI did not work in the room. I had to work in the hotel lobby.
25.05.2025 MacX
Decent Hotel for a good price.
The rooms could need a little overhaul. But in general it was clean and nice. The included dinner was very ok for the price. Nice selection of spanish vines for a good price.
Staff and waiters were very friendly. Every room has a balcony. The view on the mountains is very picturesque.
Nice Hotel Bar and a Billard table in the lounge.
22.05.2025 Henry
At first when looking at the stairs going up and no sign of a ramp or elevator. I thought this was going to be a problem for two people in our party. After climbing the stairs and taking with the lady at front desk. Was told there was an elevator in the basement that was easy to get to with a wheelchair. A day later I talk with a maintenance person if he could come up with a step for my best friend to step up into a rental van. Later that day he came by with a simple but great idea. He had cut down a plastic pallet. It worked great! Wide enough for my best friend to step on and support his weight and an easy step up.
14.05.2025 Diana
The property and area were beautiful! The staff went above and beyond to help us. Very friendly.
07.02.2025 jeffreycschow
the best hotel in Andorra
02.10.2024 Mark
Great hotel in the centre of Ordino
The hotel is perfectly located near to the centre of Ordino. It is an older hotel and therefore don’t expect ultra modern, but it is very clean and comfortable, the staff are amazing and go above and beyond to make your stay memorable. the only thing that lets it down is the acoustics, we could hear the Roomes either side and above, although this didn’t disturb our sleep.
22.09.2024 Chongcharoen
Very comfortable hotel with a beautiful view of the mountains. We were a classic car group of some 40 people and everything well well. Service was quite efficient. Breakfast was excellent. Highly recommended.
19.09.2024 TheAs
We stayed at the Hotel Coma in September whilst walking across Andorra. There were quite a few good bits about our stay - the friendly receptionist, the swimming pool, the balcony and view, and most of the food (we have breakfast and dinner, with the gluten free options good (if you ask)). The funniest thing were the waiting staff, who were doing their jobs efficiently but without much joy! It was quite fun having our bread rolls thrown onto our plates and grumbles from the waiter that they bought out the wrong dish! Quite why they had to memorise the dessert list and say it out loud rather than give us a written list is a total mystery, especially when most of the guests weren't Spanish speakers... We just chose the last thing they said as we couldn't remember anything else! The room was a bit dated style-wise but was ok.
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POIs near hotel

church
Capella de Casa Rossell (2 min)
Small 17th-century chapel in Ordino featuring Romanesque elements and traditional Andorran stone construction.
attraction
Sant Roc de Sornàs (1.2 km)
Historic Catholic shrine dedicated to Saint Roch, located in the Sornàs area near Ordino.
attraction
Via Ferrata Canal del Grau (4 km)
Climbing route with metal rungs and cables along a mountain gorge near Canillo.
attraction
Toll Bullidor (5 km)
Natural waterfall and swimming hole in Encamp's mountain streams, popular for summer bathing and hiking.
attraction
Els Jocs d'aigua (5 km)
Water play area with fountains and interactive water features in central Encamp, ideal for families.

Cafe and Restaurants near hotel

restaurant
BAR RESTAURANT BABI (2 min)
Carrer Major, AD300 Ordino
restaurant
Restaurante La Coma (3 min)
Carretera General, AD300 Arcalís
restaurant
Restaurant Hortell (3 min)
Carretera General Ordino, AD300 Arcalís
Reviews
05.03.2025 Adolfo
First time at this resort.
Not happy, very happy with the quality of the slopes, the attention and service from the ski pass sales point, and excellent treatment from the equipment rental staff. However, a very negative point for the cafeteria staff, who closed 15 minutes before the scheduled time and refused to even serve a hot chocolate to go.
Cheer up, for those who are already doing it well and for those who are doing it poorly, you always learn to improve.
30.03.2024 Lucas
Excellent resort and lovely staff. Couldn't ask for more.
30.03.2024 mark
Fantastic food and staff
11.04.2023 graham
The best pizza we've ever tasted. We are pizza lovers and have had pizza all over the world and these are as good as it gets.
€16 for a pizza, which was more than enough for 2 adults seems very good value.
We had lunch here twice on our week's holiday and loved both visits.
10.01.2023 Turan
Good restaurant at the bottom part, close to the parking lot of the Ordino - Arcalis ski arena.

Frequently asked questions about Hotel Coma

How far is Hotel Coma from the nearest ski lifts?

The hotel is located 4 kilometers from the nearest ski lifts.

Does Hotel Coma allow pets?

Pets are not allowed at Hotel Coma.

Is Wi-Fi included in the room price?

Wi-Fi is available for an additional fee at Hotel Coma.

What types of rooms does Hotel Coma offer?

The hotel offers Run of House; Standard room; Standard room with balcony; Standard Single room; Standard Triple room; Standard Triple room with view; Standard Quadruple room; Standard Family room; Standard Single Family room; Standard Triple Family room; Standard Quadruple Family room; Standard Double room; Standard Double Family room; Deluxe room; Deluxe Triple room; Deluxe Quadruple room; Deluxe Family room; Deluxe Double room; Junior Suite; Quadruple Junior Suite; Double Junior Suite; and Cottage.

Is there parking available at the hotel?

Yes, Hotel Coma has a garage available for a fee and also offers free outdoor parking.

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