Park Piolets MountainHotel & Spa in Soldeu
✅ Attentive and friendly staff praised in multiple reviews for excellent service and helpfulness, including ski pass and hire arrangements ✅ Spacious, bright rooms with balconies offering phenomenal views and recently refurbished interiors ✅ High-quality buffet breakfast and delicious à la carte restaurant meals noted by several guests ✅ Well-equipped spa and fitness center appreciated for relaxation after skiing, including professional full-body massages ✅ Convenient shuttle service to the gondola and on-site ski hire shop simplify ski trips ❌ Some guests reported extra charges for spa access and parking, which were not always clearly communicated ❌ Complaints about room temperature control due to lack of air conditioning; provided fans insufficient during hot weather ❌ One instance of poor reception response to maintenance issues, such as a broken coffee machine ❌ Discrepancies in room occupancy rules causing unexpected surcharges for third guests in some cases ❌ Some guests found bathrooms basic and noted lack of spa staff monitoring towel use and water cups availability
Rooms and prices
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Description
Park Piolets MountainHotel & Spa is a modern 5-star hotel in Soldeu, Andorra, combining alpine classic style with contemporary technology. Built in 2004 and renovated in 2015, it offers 150 spacious rooms spread over seven floors. You can choose from Deluxe rooms, Premium rooms, Junior Suites, and Suites, all designed to provide bright and comfortable accommodations. The hotel’s infrastructure supports a variety of activities with a covered pool, ski storage, a fitness center, and a spa offering sauna, Turkish bath, massage, and jacuzzi services (some paid). Family facilities include a mini-club for children aged 5 to 14, babysitting services (paid), and child-friendly dining options. The hotel also features one restaurant and two bars, a conference hall for up to 250 guests, free Wi-Fi, and free parking. It is particularly suited for skiers due to its proximity to lifts and ski services, including an on-site ski hire shop and shuttle to the gondola.
Location
Park Piolets MountainHotel & Spa is located in the center of Soldeu at Carretera General 2, nº 19, approximately 300 meters from the nearest ski lift, making access to the slopes convenient. The hotel lies about 200 km from Barcelona Airport, requiring a longer transfer. Nearby dining options include Restaurant Bruxelles at 231 meters with friendly service and moderate ratings, and two other restaurants within 280 meters, though with more mixed reviews. The hotel’s position allows guests to reach the Val d'Incles hiking area on foot, offering outdoor activities beyond skiing. Its setting in Soldeu puts guests close to the main winter sports attractions and the town’s amenities.
Tips
- Confirm parking fees and spa access charges at check-in to avoid unexpected costs.
- If traveling in summer, request a fan or check room temperature options, as there is no air conditioning.
- Use the hotel’s shuttle service and ski hire facilities to streamline your ski experience.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 07:30-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa
- Check in time: 15:00. Check out time: 11:00.
Services and facilities
- Shopping on site
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Terrace
- All Spaces Non-Smoking (public and private)
- Electric car charging
- Bridal suite
- Room service
- Family room
- VIP room amenities
- Smoke Detector
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Vending machine
- Kettle
- Free Wi-Fi
- Shuttle
- Airport transportation
- Transfer services
- Spanish
- English
- French
- Multi-language staff
- Tour assistance
- Hiking
- Fishing
- Parking
- Parking nearby
- Garage
- Spa tub
- Indoor Pool
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Cycling
- Fitness facilities
- Golf course (within 3 km)
- Doctor
- Solarium
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Ski storage
- Ski passes available
- Ski facilities rental
- Ski shuttle
- Ski-in/ski-out
- Skiing
- Ski school
- Pets Not Allowed
Street view
Video: Park Piolets MountainHotel & Spa, Soldeu, Spain
Map
Reviews
even though my coffee machine was broken and I called the reception and there was no response
Special thanks to Christian for his attention to detail and ensuring we had everything we needed. Thank you and the whole piolets team for a wonderful stay. We look forward to visiting again soon.
From the arrange pick up at the airport to our departure this was a fantastic stay. The staff is genuinely welcoming and makes you fell special from the moment you walk through the door. They've understood the difference between service only and service with hospitality. From the receptionist to the sommelier via the bell boy to the restaurant and bar staff - we can highly recommend this hotel and we thank you all for a great stay!
pay attnetion that you have to pay for parking and to go to the pool at the hotel (they call it a spa..)
Cafe and Restaurants near hotel
They also allow dogs to enter the establishment which is a nice extra for dogowners.
The only downside is the font of the menu card is kind of hard to read.
Frequently asked questions about Park Piolets MountainHotel & Spa
How far is Park Piolets MountainHotel & Spa from the nearest ski lift?
The hotel is located approximately 300 meters from the nearest ski lift.
Are pets allowed at Park Piolets MountainHotel & Spa?
Pets and service animals are not allowed at the hotel.
What types of rooms are available at this hotel?
Room types include Deluxe room, Deluxe Double room, Premium room, Premium Double room, Junior Suite, Double Junior Suite, and Suite.
Does the hotel offer facilities for children?
Yes, there is a mini-club for children aged 5 to 14, babysitting services available for an additional charge, child seats in the restaurant, and cots available on request.
Is breakfast included in the room rate?
Breakfast is served as a buffet daily from 07:30 to 11:00 but is not included in the room rate and must be paid at the property.
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Hotel prices for: June - July 2026 calendar
The average hotel price this month is 165 USD The best time to book is June 6, with rates starting from 153 USD