Hôtel Mercure in Andorra La Vella
✅ Rooms described as spacious and clean with comfortable beds ✅ Excellent location in the city center with easy access to shops and attractions ✅ Spa facilities including sauna, steam bath, jacuzzi, and pool are well maintained and free to use ✅ Friendly and polite staff noted in multiple reviews ✅ Value for money particularly highlighted for breakfast buffet and dinner options ❌ Rooms and furniture described as somewhat outdated with some wear visible ❌ No power outlets near the beds in many rooms, causing inconvenience for device charging ❌ Parking is expensive and can be crowded, with mixed feedback on parking staff ❌ Some reviewers mention the hotel feels more like a three-star property due to dated rooms ❌ Certain facilities require additional fees such as massage and solarium
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Description
Hôtel Mercure is a four-star hotel located in the heart of Andorra la Vella, featuring 172 rooms within an eight-story building originally constructed in 1964 and renovated in 1998. The hotel offers a variety of room types, including family and suite options, suitable for travelers with children. Facilities include a free indoor pool, sauna, steam bath, and a spa center with paid massage services. Families will appreciate the dedicated children's amenities such as a kids' club for ages 3–12, a playroom, a children's pool inside the spa, and a special menu in the on-site restaurant. Dining is covered by the El Jardi restaurant, serving buffet breakfast and dinner with gluten-free options. Business travelers can take advantage of three conference rooms. Other features include paid parking, free Wi-Fi in the lobby, ski storage, and a fitness center with optional trainer sessions. Note that the minimum stay is five nights, and pets are allowed for a fee.
Location
The hotel is situated centrally in Andorra la Vella on Carrer de la Roda, S N, approximately 1 kilometer from the Caldea spa complex. It is 20 kilometers from the nearest ski lifts, making it more convenient for city exploration than direct ski access. The airport in Barcelona is about 204 kilometers away, requiring a longer transfer. Nearby dining options include Restaurant FRESC & CO at 241 meters and McDonald's at 266 meters, with the latter receiving favorable reviews for cleanliness and fresh food. The location is praised for its easy walking access to the main shopping streets and city attractions, providing a strategic base for visitors wanting to explore the capital.
Tips
- Book a room with a coffee/tea station and free bottled water if available, as noted by some guests.
- Bring a €2 coin for locker use in the spa area, since lockers require it despite the wellness facilities being free for guests.
- If travelling with a pet, be prepared to pay a nightly fee and confirm any additional services needed for your animal.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 07:30-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed Types of pets allowed: dogs, cats Fee: €17.00 (approx. US$19.63) per pet per night
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Electric car charging
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Smoke Detector
- TV
- Locker
- Shower/Bathtub
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Shoe shine
- Luggage storage
- Bar
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Vending machine
- Free Wi-Fi
- Car rental
- Spanish
- English
- French
- Multi-language staff
- Portuguese
- Tour assistance
- Mini golf
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Spa tub
- Indoor Pool
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- Solarium
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Playroom
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Ski storage
- Ski passes available
- Skiing
- Skiing Off-site
- Pets allowed
Hotel virtual tour
Video: Hotel Mercure (Andorra La Vella) - quehoteles.com
Map
Reviews
Really decent breakfast beyond the roomrate.
Polite and friendly staff
Strategic location
I booked a wide room which was exactly the description, 40 sqM.
Good bed.
Very kind front desk staff.
The buffet formula for the dinner is a very good price for value option. Very kind brigade and Maître.
Bar is beautiful is the good old time way, Pedro an absolute great bar tender. Only point, an opening slot at 7pm in winter is too late.
Parking option is perfect. Wifi is efficient.
Breakfast was great with a lot of option. Some rooms came with coffee/tea station and free water bottle (depending on room booking).
Staff are friendly, check-in and out was fast and uncomplicated.
The rooms are spacious, with large beds and decent bathrooms, but you can tell the hotel is on the older side. There are no plug sockets by the bed, and one in my room wasn’t working at all. The TV only has a few channels and isn’t a smart TV. There’s also a vending machine in the lobby, but it only takes cash.
The gym is well-equipped with cardio and weight machines, although it does feel a little dated. The wellness area, on the other hand, is very nice, offering several whirlpools as well as regular swimming pools. It does seem odd, however, that you have to pay two euros to use the lockers, especially since the wellness area is only for hotel guests – unless you’re happy to leave everything in your room.
Overall, it’s a good base for exploring the capital and, considering the reasonable price, it offers solid value for money.
Not good value for the price. Not recommended
We stayed at the Mercure Andorra Hotel for a few days and, overall, had a very pleasant stay. The location is excellent, right in the center of Andorra la Vella, within walking distance of the main shopping streets and with easy access to restaurants and attractions.
The rooms are spacious and comfortable, with good air conditioning and impeccable cleanliness. The breakfast is very complete and varied, with high-quality sweet and savory options. The hotel also has good facilities, including a pool, spa, and gym, which is a great way to relax after a day of shopping or mountain activities.
However, we did find one minor drawback: there are no power outlets near the bed, which can be inconvenient if you need to charge devices like your phone or laptop at night. This would be a detail that could be improved to make the stay even more comfortable.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hôtel Mercure
Is parking available at Hôtel Mercure and is there a fee?
Paid parking is available, shared with Novotel, but spaces can be limited during busy periods.
Does the hotel offer facilities for children?
Yes, there is a kids’ club for ages 3–12, a children’s pool inside the spa, a playroom, and a children’s menu in the restaurant.
Are pets allowed at Hôtel Mercure?
Pets such as dogs and cats are allowed for a fee of €17 per pet per night. Service animals are also permitted.
How far is Hôtel Mercure from the ski lifts?
The ski lifts are approximately 20 kilometers from the hotel.
What dining options are available on-site?
El Jardi restaurant offers buffet breakfast from 07:30 to 11:00 and dinner from 20:00 to 23:00, featuring modern international cuisine with gluten-free dishes.
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Hotel prices for: June - July 2026 calendar
The average hotel price this month is 103 USD The best time to book is June 15, with rates starting from 88 USD






























































































