8.6
Excellent
107 USD
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Hôtel Mercure in Andorra La Vella

🌍
Andorra, Andorra La Vella, Carrer de la Roda, S N
● Center: 500 m

Rooms described as spacious and clean with comfortable beds Excellent location in the city center with easy access to shops and attractions Spa facilities including sauna, steam bath, jacuzzi, and pool are well maintained and free to use Friendly and polite staff noted in multiple reviews Value for money particularly highlighted for breakfast buffet and dinner options Rooms and furniture described as somewhat outdated with some wear visible No power outlets near the beds in many rooms, causing inconvenience for device charging Parking is expensive and can be crowded, with mixed feedback on parking staff Some reviewers mention the hotel feels more like a three-star property due to dated rooms Certain facilities require additional fees such as massage and solarium
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Superior Double room
Superior Double room
Wireless internet, air conditioning and minibar
Beds:
107 USD
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Superior Single room
Superior Single room
Private bathroom
Beds:
141 USD
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Superior Triple room
3 x
Superior Triple room
Private bathroom
Beds:
157 USD
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Standard Quadruple room
4 x
Standard Quadruple room
Air conditioning and private bathroom
Beds:
229 USD
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Standard Quadruple Family room
4 x
Standard Quadruple Family room
Family room with bathroom
Beds:
249 USD
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Superior Quadruple room
4 x
Superior Quadruple room
Private bathroom
Beds:
254 USD
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Executive Suite
Executive Suite
Air conditioning, minibar and private bathroom
Beds:
377 USD
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Run of House
Run of House
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Standard room
Standard room
Shared bathroom
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Standard Family room
Standard Family room
Shared bathroom
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Standard room with view
Standard room with view
Private bathroom
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Standard Single room
Standard Single room
Private bathroom
Beds:
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Standard Triple room
3 x
Standard Triple room
Private bathroom
Beds:
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2 Bedrooms Standard Triple room
3 x
2 Bedrooms Standard Triple room
Private bathroom
Beds:
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Standard Triple Family room
3 x
Standard Triple Family room
Family room with bathroom
Beds:
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Standard Double room
Standard Double room
Wireless internet, air conditioning and private bathroom
Beds:
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Standard Double Family room
Standard Double Family room
Family room with bathroom
Beds:
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Comfort room
Comfort room
Private bathroom
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Comfort Double room
Comfort Double room
Private bathroom
Beds:
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Superior room
Superior room
Air conditioning, minibar and private bathroom
Beds:
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Superior room with view
Superior room with view
Private bathroom
Beds:
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Superior Family room
Superior Family room
Family room with bathroom
Beds:
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Superior Quadruple Family room
4 x
Superior Quadruple Family room
Family room with bathroom
Beds:
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Superior Double room with balcony
Superior Double room with balcony
Private bathroom
Beds:
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Superior Double Family room
Superior Double Family room
Family room with bathroom
Beds:
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Deluxe room
Deluxe room
Private bathroom
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Deluxe Double room
Deluxe Double room
Private bathroom
Beds:
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Luxury room
Luxury room
Private bathroom
Beds:
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Luxury Double room
Luxury Double room
Private bathroom
Beds:
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Junior Suite
Junior Suite
Private bathroom
Beds:
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Standard Junior Suite
Standard Junior Suite
Private bathroom
Beds:
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Suite
Suite
Private bathroom
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Standard Suite
Standard Suite
Private bathroom
Beds:
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Business Suite
Business Suite
Private bathroom
Beds:
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Deluxe Suite
Deluxe Suite
Air conditioning, minibar and private bathroom
Beds:
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Deluxe Single Suite
Deluxe Single Suite
Air conditioning, minibar and private bathroom
Beds:
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Deluxe Double Suite
Deluxe Double Suite
Air conditioning, minibar and private bathroom
Beds:
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Executive Single Suite
Executive Single Suite
Private bathroom
Beds:
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Executive Double Suite
Executive Double Suite
Private bathroom
Beds:
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Executive Quadruple Suite
4 x
Executive Quadruple Suite
Private bathroom
Beds:
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Luxury Suite
Luxury Suite
Private bathroom
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Apartment
Apartment
Private bathroom
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More rooms

Description

Hôtel Mercure is a four-star hotel located in the heart of Andorra la Vella, featuring 172 rooms within an eight-story building originally constructed in 1964 and renovated in 1998. The hotel offers a variety of room types, including family and suite options, suitable for travelers with children. Facilities include a free indoor pool, sauna, steam bath, and a spa center with paid massage services. Families will appreciate the dedicated children's amenities such as a kids' club for ages 3–12, a playroom, a children's pool inside the spa, and a special menu in the on-site restaurant. Dining is covered by the El Jardi restaurant, serving buffet breakfast and dinner with gluten-free options. Business travelers can take advantage of three conference rooms. Other features include paid parking, free Wi-Fi in the lobby, ski storage, and a fitness center with optional trainer sessions. Note that the minimum stay is five nights, and pets are allowed for a fee.

Location

The hotel is situated centrally in Andorra la Vella on Carrer de la Roda, S N, approximately 1 kilometer from the Caldea spa complex. It is 20 kilometers from the nearest ski lifts, making it more convenient for city exploration than direct ski access. The airport in Barcelona is about 204 kilometers away, requiring a longer transfer. Nearby dining options include Restaurant FRESC & CO at 241 meters and McDonald's at 266 meters, with the latter receiving favorable reviews for cleanliness and fresh food. The location is praised for its easy walking access to the main shopping streets and city attractions, providing a strategic base for visitors wanting to explore the capital.

Tips

  • Book a room with a coffee/tea station and free bottled water if available, as noted by some guests.
  • Bring a €2 coin for locker use in the spa area, since lockers require it despite the wellness facilities being free for guests.
  • If travelling with a pet, be prepared to pay a nightly fee and confirm any additional services needed for your animal.

Policies and conditions

  • Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Buffet [Mon - Sun] 07:30-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are allowed Types of pets allowed: dogs, cats Fee: €17.00 (approx. US$19.63) per pet per night
  • Service animals: Service animals are allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: Visa, MasterCard
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Computer
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Terrace
  • Fire Extinguisher
  • All Spaces Non-Smoking (public and private)
  • Electric car charging
Rooms
  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Family room
  • Smoke Detector
  • TV
  • Locker
  • Shower/Bathtub
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Shoe shine
  • Luggage storage
Meals
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Restaurant
  • Vending machine
Internet
  • Free Wi-Fi
Transfer
  • Car rental
Languages Spoken
  • Spanish
  • English
  • French
  • Multi-language staff
  • Portuguese
Tourist services
  • Tour assistance
Recreation
  • Mini golf
  • Sun Deck
Parking
  • Parking
  • Parking nearby
Pool and beach
  • Swimming pool
  • Spa tub
  • Indoor Pool
Business
  • Business center
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Doctor
  • Solarium
  • Massage
  • Steam room
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Playroom
  • Children's playground
  • Children swimming pool
  • Family/Kid Friendly
Winter sports
  • Ski storage
  • Ski passes available
  • Skiing
  • Skiing Off-site
Pets
  • Pets allowed

Hotel virtual tour

Video: Hotel Mercure (Andorra La Vella) - quehoteles.com

Map

Reviews

Cleanliness
Amenities
Location
Service
04.04.2026 Poonpitchaya
Very well location, a bit dated but fully equiptted.
Really decent breakfast beyond the roomrate.
03.04.2026 Mango
Value for money

Polite and friendly staff

Strategic location
06.02.2026 francois
Excellent place.
I booked a wide room which was exactly the description, 40 sqM.
Good bed.
Very kind front desk staff.
The buffet formula for the dinner is a very good price for value option. Very kind brigade and Maître.
Bar is beautiful is the good old time way, Pedro an absolute great bar tender. Only point, an opening slot at 7pm in winter is too late.
Parking option is perfect. Wifi is efficient.
17.01.2026 nicemumuwa
Everything's fine, except there's no power outlet by my bed in my room, and I'm used to charging my devices by my bedside.
03.12.2025 Tester
The room was very clean! Located at the city center. The bed was comfy and we had a great sleep. The spa area was giod with sauna and steam bath. Hotel parking was shared between Novotel and Mercure, it was full and had to drive around to the public parking at the back with a short waiting time as it was very busy during christmas market.

Breakfast was great with a lot of option. Some rooms came with coffee/tea station and free water bottle (depending on room booking).
Staff are friendly, check-in and out was fast and uncomplicated.
23.11.2025 Kate
Nice central and quiet hotel, though I’d probably say more 3 than 4 star, as the rooms seem a little tired. Staff friendly and helpful. Spa and pool facilities are lovely, though I slipped on the wet floor and badly hurt my back and elbow, so do take care. You also need a €2 coin for the lockers, which is unusual for a higher class venue. Let down by the parking, which is expensive, with no discount for high level ALL status members (who are often entitled to free parking), and by the attitude of the parking attendants when we tried to sort a problem with them.
31.10.2025 Iyad
Helpful friendly staff. Good location. Clean spacious rooms (although a bit outdated furniture). Comfortable bed. Excellent breakfast.
23.08.2025 Hendrik
Nice hotel within easy reach of both the old town and the busy city centre, with friendly and helpful staff. Breakfast is a classic international buffet, with good quality food overall – though the coffee, served from an outdated machine, could be improved.

The rooms are spacious, with large beds and decent bathrooms, but you can tell the hotel is on the older side. There are no plug sockets by the bed, and one in my room wasn’t working at all. The TV only has a few channels and isn’t a smart TV. There’s also a vending machine in the lobby, but it only takes cash.

The gym is well-equipped with cardio and weight machines, although it does feel a little dated. The wellness area, on the other hand, is very nice, offering several whirlpools as well as regular swimming pools. It does seem odd, however, that you have to pay two euros to use the lockers, especially since the wellness area is only for hotel guests – unless you’re happy to leave everything in your room.

Overall, it’s a good base for exploring the capital and, considering the reasonable price, it offers solid value for money.
19.05.2025 Camilia
Nice staff, however rooms are not comfortable. Very old furniture, stiff low quality mattress, curtain are not real curtains but a plastic material which don’t close properly, tight bathrooms, depressing views!
Not good value for the price. Not recommended
06.03.2025 Feahrwolf
A good option in Andorra, although with some minor issues that could be improved

We stayed at the Mercure Andorra Hotel for a few days and, overall, had a very pleasant stay. The location is excellent, right in the center of Andorra la Vella, within walking distance of the main shopping streets and with easy access to restaurants and attractions.

The rooms are spacious and comfortable, with good air conditioning and impeccable cleanliness. The breakfast is very complete and varied, with high-quality sweet and savory options. The hotel also has good facilities, including a pool, spa, and gym, which is a great way to relax after a day of shopping or mountain activities.

However, we did find one minor drawback: there are no power outlets near the bed, which can be inconvenient if you need to charge devices like your phone or laptop at night. This would be a detail that could be improved to make the stay even more comfortable.
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POIs near hotel

museum
Open-Air Geology Museum. Rocks on the Street (3 min)
Free outdoor museum featuring geological specimens and rock formations displayed throughout city streets, accessible dawn to dusk.
museum
Carmen Thyssen Museum (1.2 km)
Art museum featuring European paintings and contemporary works. Hours: Tue-Sat 10am-7pm, Sun 10am-2pm.
attraction
Els Jocs d'aigua (58 min)
Water play area with fountains and interactive water features in central Encamp, ideal for families.
museum
Iron Museum (4 km)
Museum showcasing traditional ironworking crafts and historical iron artifacts from Andorra's industrial heritage.
attraction
Via ferrata Tossal Gran d'Aixovall (4 km)
Rock climbing route with fixed steel cables and rungs on Tossal Gran d'Aixovall mountain in Sant Julià de Lòria.

Cafe and Restaurants near hotel

restaurant
Restaurant «FRESC & CO» (4 min)
Av. Dr. Mitjavila, 3, AD500 Andorra la Vella
restaurant
Restaurant «McDonald's» (4 min)
Av. de Tarragona, 49, AD500 Andorra la Vella
Reviews
04.11.2017 Tamzin
Very clean and quiet for a Saturday morning. They don't serve breakfast here but what we ordered was freshly cooked. Free parking for first 30 minutes.
restaurant
Restaurant «L'AIGÜETA» (5 min)
Av. de Tarragona, 58, AD500 Andorra la Vella
Reviews
18.04.2017 Adam
Food OK. Pictures in menu/carta, so you know what to expect. Waiting time could be improved. Staff was friendly.

Frequently asked questions about Hôtel Mercure

Is parking available at Hôtel Mercure and is there a fee?

Paid parking is available, shared with Novotel, but spaces can be limited during busy periods.

Does the hotel offer facilities for children?

Yes, there is a kids’ club for ages 3–12, a children’s pool inside the spa, a playroom, and a children’s menu in the restaurant.

Are pets allowed at Hôtel Mercure?

Pets such as dogs and cats are allowed for a fee of €17 per pet per night. Service animals are also permitted.

How far is Hôtel Mercure from the ski lifts?

The ski lifts are approximately 20 kilometers from the hotel.

What dining options are available on-site?

El Jardi restaurant offers buffet breakfast from 07:30 to 11:00 and dinner from 20:00 to 23:00, featuring modern international cuisine with gluten-free dishes.

Hotel prices for: June - July 2026 calendar

The average hotel price this month is 103 USD The best time to book is June 15, with rates starting from 88 USD

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