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79 USD
Hotel Fenix - All Inclusive in Sunny Beach
🌍 Bulgaria, Sunny Beach, Slanchev Bryag, West, Nesebar 8240, 8240, 8240 Sanni-Bich, Burgas, Bolgariya
● Center: 1000 m
🌞 Beach - 1.2 km
➊ 1 line
☎ Phone: +359 55 422 020Show
✅ Cleanliness is frequently mentioned as a strong point, with daily cleaning and tidy public areas. ✅ The location is praised for proximity to the beach (50 m) and local shops, restaurants, and transport links. ✅ Staff are often described as friendly and helpful despite occasional language barriers. ✅ Some guests appreciated the pool bar with friendly staff and reasonable prices. ❌ Many reviews complain about the dated condition of rooms and furniture, with specific mentions of worn carpets, old sofas, and plumbing issues like leaking sinks and broken showers. ❌ Food quality and variety are criticized, with reports of monotonous menus, cold dishes, and long queues in the small dining room. ❌ Service quality is inconsistent; some guests report slow or unhelpful reception staff and organizational problems such as delayed check-in and wristband distribution. ❌ The pool area was described as having broken sunbeds and umbrellas, and overcrowding with towels reserving loungers. ❌ WiFi service is reported as weak or non-functional by several guests.
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Rooms and prices
2 guests
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Standard Double room with balcony
Wireless internet, shower and bath
Beds:
119 USD
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Agoda
Double Studio with balcony
Wireless internet, air conditioning and shower
Beds:
132 USD
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Agoda
Double Apartment with balcony
Wireless internet, air conditioning and shower
Beds:
138 USD
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Agoda
Promo Double room with balcony
Wireless internet, air conditioning and shower
Beds:
163 USD
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Agoda
Description
Hotel Fenix - All Inclusive is a 4-star beach hotel built in 2005, located in the Sunny Beach resort complex near Nesebar. The hotel comprises two buildings with 314 rooms, ranging from Promo Double rooms with balconies to Double Apartments. It offers a minimalist but clean accommodation experience, with services including a restaurant, lobby and pool bars, laundry, free WiFi, and a fitness center. Guests have access to one outdoor pool with free sun loungers (umbrellas and mattresses are paid). The hotel features a children’s section in the adult pool, and paid baby cots and high chairs are available. Despite its star rating, reviews note the dated condition of rooms and facilities, though the location and cleanliness receive praise. The hotel operates an all-inclusive system but some guests report limited food variety and crowded dining areas. Pets are allowed with prior contact. Overall, the hotel provides a budget-friendly option close to the beach with basic amenities and attentive staff.
Location
Hotel Fenix is situated in Sunny Beach, Bulgaria, approximately 45 km from Bourgas Airport (BOJ). The hotel is about 800 meters from the center of the Sunny Beach resort and just 50 meters from the public sandy beach, located on the first coastline. Nearby dining options include Restaurant «Oasis» at 205 meters and Restaurant Ca d'oro at 222 meters. The private beach area of Dune Hotel is 1,220 meters away. Guests can easily access local shops and supermarkets within walking distance. The hotel’s location offers convenient access to resort amenities and the sea, making it suitable for travelers who want to stay close to the water and local attractions.
Tips
- If you prefer better food options, consider eating outside the hotel at nearby restaurants.
- Bring your own umbrella or mat for the pool area as some sun loungers and umbrellas may be broken.
- Use the 'Do Not Disturb' sign at night to avoid early room interruptions by housekeeping.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 07:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed Fee: Contact the property for details
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, Visa, MasterCard
- Check in time: 14:00. Check out time: 12:00.
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Services and facilities
General
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Security guard
- Garden
- Television in lobby
- Fire Extinguisher
- Outdoor furniture
- Upper floors accessible by elevator
Rooms
- Non-smoking rooms
- Cable TV
- TV
- Safe (in room)
Services and amenities
- Ironing
- Laundry
- Dry-cleaning
- Luggage storage
- Telephone
Meals
- Bar
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Poolside bar
Internet
- Free Wi-Fi
Transfer
- Shuttle
- Airport transportation
Languages Spoken
- English
Recreation
- Entertainment
- Sun Deck
Parking
- Parking
Pool and beach
- Outdoor pool
Business
- Business center
- Event facilities
- Conference Hall
Sports
- Table Tennis
- Fitness facilities
- Gym
Kids
- Kids club
Pets
- Pets Not Allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 1220 m. It takes 18 minutes To the beach!
The distance to the sea is 280 meters
Street view
Video: Hotel Fenix 4* Bulgaria Sunny Beach August 2023
Map
Reviews
08.05.2026
My stay at Fenix Hotel was disappointing and far from what you would expect from a four-star property.
The room I received was very basic, and the sink was leaking. I reported this issue to the staff, but they showed no interest in fixing it, which reflects poorly on their service standards.
The hotel is extremely large, yet the dining room is far too small to accommodate the number of guests. Long lines form just to get food, and even then, there aren’t enough tables available. The food itself is of very poor quality, with extremely limited options. After eating, I often felt bloated, and it was clear that the food was not fresh. It even appeared that leftovers were being reused in other dishes, which is completely unacceptable for a hotel of this category.
The pool area was also disappointing. The pool was dirty, and there were only a handful of sunbeds and umbrellas available—most of which were broken. This made it nearly impossible to relax or enjoy the facilities.
With 350 rooms and thousands of guests, the hotel simply does not provide the infrastructure, cleanliness, or service expected of a four-star rating. In my opinion, this hotel operates more like a two-star property at best, and serious improvements are needed before it can justify the rating it advertises.
The room I received was very basic, and the sink was leaking. I reported this issue to the staff, but they showed no interest in fixing it, which reflects poorly on their service standards.
The hotel is extremely large, yet the dining room is far too small to accommodate the number of guests. Long lines form just to get food, and even then, there aren’t enough tables available. The food itself is of very poor quality, with extremely limited options. After eating, I often felt bloated, and it was clear that the food was not fresh. It even appeared that leftovers were being reused in other dishes, which is completely unacceptable for a hotel of this category.
The pool area was also disappointing. The pool was dirty, and there were only a handful of sunbeds and umbrellas available—most of which were broken. This made it nearly impossible to relax or enjoy the facilities.
With 350 rooms and thousands of guests, the hotel simply does not provide the infrastructure, cleanliness, or service expected of a four-star rating. In my opinion, this hotel operates more like a two-star property at best, and serious improvements are needed before it can justify the rating it advertises.
09.09.2025
After reading reviews all I was expecting was clean the hotel is dated 90s style but we found it to be clean in all areas the room was dated but clean comfortable. The all inclusive food was of a good standard and all the staff we found to be friendly the only bar is in the restaurant offering good quality spirits larger wines soft drinks from 11-10pm the other bar is franchised. The pool is again dated but clean we didn’t have any issues really with this hotel. We paid £350 each for all inclusive. The hotel is no longer 4 star I would place it at 2 or 3 at best for the money it delivers it’s old and needs a little tlc we have done 2 luxury breaks this was a quick getaway location is great 10 min walk from local bus stops and sunny beach I can highly recommend this as a budget friendly break away. Tip leave your do not disturb sign on through the night then the cleaners not wake you.
07.09.2025
After landing early hours they had done us a little pack sandwich water fruit I thought this was a nice gesture as other hotels we have been to offered nothing. After being shown up to our room the musty smell was quite strong but learning Balkan hols had gone bust I’m assuming the rooms hadn’t been used for a while. After waking in the morning the room was clean and the musty smell had gone apart from the stain on the 90s sofa I’d just bin these replace. Apart from the hotel rooms being extremely dated we have slept well. The food is ok for the money you will find something you like dining areas kept clean and found the staff doing their jobs clearing tables soon as you finish. We haven’t had any bad experiences with the staff whilst being here as stated in other reviews we have found them to be helpful and happy even with a slight language barrier. There is no entertainment but next door at the sister hotel you will find all entertainment as they the same company if you ask you will be informed. They also do cocktails and a great variety of drinks in the restaurant bar but ask for the cocktail you want the other bar is leased. It is not 4star anymore it’s an older hotel I would put it at a 2 3 star which reflects the price you pay we got a great deal meaning if we didn’t like the food we could always eat out. After reading the reviews I would advise you give this place a chance some real bargain holidays to have here even if you just use it as a base. The pool is ok few sun-beds broken umbrellas broken obviously these have been abused we never had a problem sitting round the pool the life guard on duty was always happy to help.meal times on the door there isn’t massive choice and minimal choice on desserts but again we go back to the price go with an open mind it’s not 4star anymore but it’s a bargain holiday if your in a budget.cleaners in everyday.
29.08.2025
AVOID GOING IN THIS HOTEL
I had a WORST vacation ever. Warrior arrives everything was all good.
Now became horrible.
Shower broke two times.
1- It didn't work
2- the shower fell and broke apart
Cockroach was in our toilet.
Mosquitoes flew and bite us.
THAT'S NOT ALL!
THERE IS MORE.
When I ordered Sprite and apple juice, they made sprite but instead of apple juice THEY GAVE ORANGE JUICE!!!!
WE DECIDED TO NEVER COME BACK TO THIS HOTEL AGAIN.
I had a WORST vacation ever. Warrior arrives everything was all good.
Now became horrible.
Shower broke two times.
1- It didn't work
2- the shower fell and broke apart
Cockroach was in our toilet.
Mosquitoes flew and bite us.
THAT'S NOT ALL!
THERE IS MORE.
When I ordered Sprite and apple juice, they made sprite but instead of apple juice THEY GAVE ORANGE JUICE!!!!
WE DECIDED TO NEVER COME BACK TO THIS HOTEL AGAIN.
18.08.2025
Location and Services: location is pretty ok, close to the beach, there is a nice large pool, BUT the parking around and in the hotel area is crowded, full and it costs 25 leva per day. But, pay attention, peoples who manage the parking ask tourists for more hours paying that they stay! They consider three nights spent in the hotel equal with 4 days for paying parking (4 x 24h which is wrong)!!! It is interesting math they are doing. Regular parking in the area advertised by public panels is 20leva per day or few leva per hour, so the tax is per hours. The day for them hasn't 24 hours! :)
Services: what they call All Inclusive is a not realy! Food is ok, I will say rated 6 from 10. BUT, you have to wait in a big line about 30min to take something to eat. I had my salad using my hand staying in the line for more than 10...15min. No enough plates. And no enough tabels! People walking for 15...20 minutes to find a place to eat. Where is the manager of the hotel or ...? To manage the staff? The hotel it is rated 4...but I cannot give more 3*. I have never see a 4 stars room like this in my live traveling in four continents! There is an old metal safe in the room with key, but the key is missing. Some dirt, not realy clean, old and dirty furniture, not enough towels. Sofa bed in the apartment is not flat, cannot sleep on it! :( Some mold on balcony.
To be fair, there is a air cond integrated and is working, very good! Cleaning in the lobby is good! :)
Pool is ok, clean water, not more than 1.60...1.7m, well maintained.
Services: what they call All Inclusive is a not realy! Food is ok, I will say rated 6 from 10. BUT, you have to wait in a big line about 30min to take something to eat. I had my salad using my hand staying in the line for more than 10...15min. No enough plates. And no enough tabels! People walking for 15...20 minutes to find a place to eat. Where is the manager of the hotel or ...? To manage the staff? The hotel it is rated 4...but I cannot give more 3*. I have never see a 4 stars room like this in my live traveling in four continents! There is an old metal safe in the room with key, but the key is missing. Some dirt, not realy clean, old and dirty furniture, not enough towels. Sofa bed in the apartment is not flat, cannot sleep on it! :( Some mold on balcony.
To be fair, there is a air cond integrated and is working, very good! Cleaning in the lobby is good! :)
Pool is ok, clean water, not more than 1.60...1.7m, well maintained.
18.08.2025
It was dirty but worse it was a smell
17.08.2025
This hotel was one big disappointment. We extended our stay for one more night, but despite reporting it personally at the reception, our room key was never extended. Emails? No answer. Personal requests? Pointless. The service and organization are far below what you would expect from a 4-star hotel.
Check-in took over half an hour – just like the long queues from the old socialist times. On top of that, we were told to come back for wristbands at 3 PM, which meant we couldn’t even have lunch we had already paid for. The restaurant was pure chaos – endless queues, no plates, no cutlery, sometimes not even free tables. And to top it off, tea and coffee were served only in plastic cups – four stars must have gotten lost on the way here. The queues were so long that getting any hot food was impossible – luckily I’m a vegetarian, so I managed to survive on salads. As for the guests? Many behaved as if it was their very first holiday – piling food on their plates only to throw half away, or stuffing bags with fruit as if the world was about to run out of food.
By the pool, different rules applied – sunbeds were “reserved” with towels from early morning, as if a towel were a legal title of ownership. The actual guests were nowhere to be seen for hours, but their towels stood guard faithfully.
In the corridors and in our room there was a strong musty smell, adding to the unpleasant impression. The internet was so weak that it might as well not have existed – sending a carrier pigeon would have been faster.
To make matters worse, on Saturday 16.08 someone (most likely housekeeping) opened our door before 8 AM, waking us up, and immediately closed it. The same thing happened the next day at 8:05. Doesn’t the cleaning staff have any information on which rooms are occupied? That’s a complete lack of respect for guests’ privacy and security.
Fortunately, we stayed only two nights – and then moved to another hotel where we immediately felt the standard that truly matches four stars. Here, the four stars were probably only in the logo. If the owners want to call this a 4-star hotel, they should first get the basics right: proper service, organization, and respect for their guests. I also see that many other guests share the same impressions, so unfortunately this was not an isolated case.
In short – this place discourages you from coming back rather than inviting you to return.
Check-in took over half an hour – just like the long queues from the old socialist times. On top of that, we were told to come back for wristbands at 3 PM, which meant we couldn’t even have lunch we had already paid for. The restaurant was pure chaos – endless queues, no plates, no cutlery, sometimes not even free tables. And to top it off, tea and coffee were served only in plastic cups – four stars must have gotten lost on the way here. The queues were so long that getting any hot food was impossible – luckily I’m a vegetarian, so I managed to survive on salads. As for the guests? Many behaved as if it was their very first holiday – piling food on their plates only to throw half away, or stuffing bags with fruit as if the world was about to run out of food.
By the pool, different rules applied – sunbeds were “reserved” with towels from early morning, as if a towel were a legal title of ownership. The actual guests were nowhere to be seen for hours, but their towels stood guard faithfully.
In the corridors and in our room there was a strong musty smell, adding to the unpleasant impression. The internet was so weak that it might as well not have existed – sending a carrier pigeon would have been faster.
To make matters worse, on Saturday 16.08 someone (most likely housekeeping) opened our door before 8 AM, waking us up, and immediately closed it. The same thing happened the next day at 8:05. Doesn’t the cleaning staff have any information on which rooms are occupied? That’s a complete lack of respect for guests’ privacy and security.
Fortunately, we stayed only two nights – and then moved to another hotel where we immediately felt the standard that truly matches four stars. Here, the four stars were probably only in the logo. If the owners want to call this a 4-star hotel, they should first get the basics right: proper service, organization, and respect for their guests. I also see that many other guests share the same impressions, so unfortunately this was not an isolated case.
In short – this place discourages you from coming back rather than inviting you to return.
14.11.2024
Nice location for hotel very clean in rooms cleaner there every day front desk very poor no smiles & not interested in any problem you have. No entertainment at night.restaurant was to busy ate out most nights & when we did eat in hotel at night not much to choose from not very good at all. Wouldn't go back. Sorry.
14.09.2024
Lovely hotel. Maids on 4th floor are so lovely.
Food not the best but only went b nd b.
Location spot on.
Food not the best but only went b nd b.
Location spot on.
12.08.2024
We had no balcony and when we asked to upgrade they wouldn't. The view was of a waste rubbish area, the beds were low and uncomfortable the sink was in the shower which wouldn't stay on and the shower curtain was too short soaking the whole floor. the curtains didn't meet and the cistern lid kept sliding off. The food was always cold and not enough tables for the amount of people
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POIs near hotel
Fisherman Statue (52 min)
Memorial statue depicting a fisherman, honoring Nessebar's maritime heritage and traditional fishing culture.
Mesembria (53 min)
Historic ruins of ancient Greek city Mesembria, foundation of modern Nessebar, with remnants of temples and fortifications.
Nesebar Archaeological Museum (54 min)
Museum displaying artifacts from ancient Mesembria, including pottery, coins, and sculptures from Greek and Roman periods.
Ethnographic Museum (57 min)
Museum preserving traditional crafts, costumes, and daily life artifacts from Nessebar's cultural heritage.
Pirate Gondola (5 km)
Pirate-themed gondola ride offering coastal views and family entertainment at Ravda's waterfront.
Cafe and Restaurants near hotel
Restaurant «Oasis» (3 min)
Restaurant Ca d'oro (3 min)
100% Family restaurant (5 min)
Unnamed Rd,, 8240 Слънчев Бряг, Слънчев бряг
Frequently asked questions about Hotel Fenix - All Inclusive
What types of rooms are available at Hotel Fenix - All Inclusive?
The hotel offers Promo Double rooms with balcony, Standard Double rooms with balcony, Double Apartments with balcony, and Double Studios with balcony.
Is the beach close to the hotel?
Yes, the hotel is located 50 meters from a public sandy beach on the first coastline.
Are pets allowed at Hotel Fenix?
Pets are allowed, but you should contact the property for details regarding fees and conditions.
Does the hotel provide facilities for children?
Yes, there is a children’s section in the adult pool, and baby cots and high chairs are available for an additional fee.
What dining options are available on site?
The hotel has a restaurant, a lobby bar, and a bar by the pool serving food and drinks. However, some guests report limited food variety and small dining space.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 76 USD The best time to book is August 24, with rates starting from 68 USD
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