7.8
Good
100 USD
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Europe Hotel in Sofia

🌍
Sofia, Geo Milev, ul. "Liditse" 1
● Center: 4 km

Staff members Ivan and Antonio received multiple praises for helpfulness and friendliness. Clean rooms with good amenities and comfortable beds noted in several reviews. Convenient airport transfer service reduced travel stress. Breakfast includes a variety of items, with some guests calling it extensive and tasty. Quiet location with nearby supermarkets, banks, and public transport. Wi-Fi connection is weak or spotty in some rooms, particularly corner rooms. Air conditioning often underperforms, leading guests to keep windows open. Some guests reported poor sound insulation, hearing hallway noise clearly. Rooms and bathrooms show signs of aging; some showers leak water outside the stall. Reports of unfriendly or rude restaurant staff and closed or limited food service after breakfast.
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Economy Single room
Economy Single room
Private bathroom
Beds:
111 USD
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Standard Double room
Standard Double room
Private bathroom
Beds:
116 USD
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Deluxe Double room
Deluxe Double room
Private bathroom
Beds:
116 USD
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Double Suite
Double Suite
Private bathroom
Beds:
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Presidential Suite
Presidential Suite
Private bathroom
Beds:
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Description

Europe Hotel is a four-star property in Sofia built in 2003 and renovated in 2011, offering 34 rooms with views of the city and Vitosha mountain. The hotel suits both leisure and business travelers, providing amenities like an outdoor seasonal pool, a restaurant, a bar, and a fitness center. Rooms range from Economy Single to Presidential Suite, some featuring balconies. Services include free Wi-Fi, airport transfers, and bike rentals. The hotel has a 24-hour reception and multilingual staff including Russian speakers. Pet accommodation is available for a fee. The interior blends comfort and style but several reviews note the need for updates in rooms and some issues with air conditioning and soundproofing. Despite mixed opinions, the hotel scores well on cleanliness and service, with certain staff members praised for their hospitality.

Location

Europe Hotel is located at ul. "Liditse" 1 in Sofia's Geo Milev district, approximately 5 km from Sofia Airport (SOF). The hotel is within walking distance to several attractions: the National Anthropological Museum is 579 meters away, and the Museum of Socialist Art is 1.2 km distant. For outdoor leisure, Borisova Gradina park lies about 800 meters from the hotel. Family travelers can visit Kokolandia amusement park located 1.3 km away. Nearby dining options include "Uasabi Laundzh" (54 m), "Мис Каприз" (59 m), and the cafe "Mon Ami" (288 m). Public transportation stops are within a 3-5 minute walk, facilitating city access.

Tips

  • Bring an extension cord or power strip, as some rooms have limited power outlets near the bedside.
  • Request a room away from hallways to reduce noise disturbance.
  • If you rely heavily on Wi-Fi, confirm room location with stronger signal coverage during booking.

Policies and conditions

  • Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Continental, Vegan, Vegetarian Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Deposit Policy: Deposit required A fixed amount of US$28.73 is charged. This property accepts cash The deposit will be returned to the original account of payment on the day of check-out.
  • Pets: Pets are allowed Fee: Contact the property for details
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, UnionPay, DinersClub, AmericanExpress, Visa
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • ATM
  • Shopping on site
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Terrace
  • Private check-in/check-out
  • All Spaces Non-Smoking (public and private)
  • Outdoor furniture
Rooms
  • Bridal suite
  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Family room
  • VIP room amenities
  • Cable TV
  • Minibar
  • Bathrobe
Accessibility
  • Accessibility features
Services and amenities
  • Ironing
  • Laundry
  • Concierge services
  • Dry-cleaning
  • Shoe shine
  • Luggage storage
  • Telephone
  • Iron
Meals
  • Bar
  • Diet menu (on request)
  • Breakfast
  • Breakfast in the room
  • Restaurant
  • Restaurant (buffet style)
  • Packed Lunches
Internet
  • Free Wi-Fi
Transfer
  • Car rental
  • Airport transportation
Languages Spoken
  • Spanish
  • German
  • Russian
  • English
Tourist services
  • Tour assistance
Recreation
  • Bike rental
  • Barbecue grill(s)
  • Nightclub
  • Hiking
  • Barbeque
  • Sun Deck
Parking
  • Offsite parking reservations required
Pool and beach
  • Swimming pool
  • Spa tub
  • Outdoor pool
  • Beach facilities
Business
  • Business center
  • Fax and copy machine
  • Conference Hall
Sports
  • Cycling
  • Table Tennis
  • Tennis court
  • Fitness facilities
Beauty and wellness
  • Solarium
  • Massage
  • Steam room
  • Beauty services
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Playroom
  • Babysitting and childcare
  • Family/Kid Friendly

Street view

Video: Best Western Hotel Europe, Sofia, Bulgaria HD review

Map

Reviews

Cleanliness
Amenities
Location
Service
03.05.2026 Guest
I had a wonderful stay at the hotel in Sofia. The rooms were clean, comfortable, and well maintained, and the staff was professional and attentive. The free breakfast and parking were a great advantage and added real value to the experience. I would definitely choose this hotel again on my next visit.
09.04.2026 Guest
HORROR GESTANK ! We were the only guests in this hotel, and from the moment we arrived, there was a strong, sharp, slightly sweet odor throughout the entire place. It was extremely unpleasant. We left the room, aired it out for hours with the balcony doors wide open, but when we returned, the smell was still overwhelming. Unfortunately, we only read the reviews afterward and found that for over 14 years, guests have been reporting this exact issue. After a short time in the room, both of us developed runny noses, coughing, breathing problems, severe headaches that kept worsening, and nausea. We simply couldn’t tolerate it. On top of that, when removing the bed covers, every single mattress had visible urine stains. We ended up leaving the hotel at 1:30 AM because it was impossible to sleep there. The receptionist offered us another room, but we insisted on seeing it first—and it had the same unbearable smell. The entire hotel smelled. We didn’t even stay one night and had to book another hotel immediately, which caused us additional costs. The receptionist said there was nothing else he could do and could not guarantee a refund. We were told the manager would be available the next day, so I left my phone number and asked to be contacted—but I never received a call. We were later given the manager’s number and tried to reach him over 20 times and even sent messages via WhatsApp, but he never responded. We were completely ignored. This place is a disaster. We would not recommend it to anyone. The only positive was that the reception staff were friendly
04.01.2026 Anonymous
Everything was wonderful. Excellent breakfast. Quick check-in.
24.10.2025 Martina
Room was clean, staff was nice and breakfast was versitale and tasty. One objection for me was that sound isolation in room was bad. We heard every thing from the hallway as thay are next to me.
14.10.2025 Derek
The hotel is a bit outdated. Shower has nice water pressure however it is going to spray everywhere...
WiFi is very weak in our room (corner room), only a few spots has connection.
Recommended to bring an extension cord or power bar if you prefer to charge your phone next to the night stand.
Breakfast is so so, don't expect much.
The area is nice with a few supermarket around. Bus stop is about 3-5 minutes walk, very convenient.
01.10.2025 Guest
Good hotel location with average breakfast but very reasonable price! In one room the TV didn't work at all since there was no antenna cable connected!
28.08.2025 Guest
Luxury and tranquility, security and high respect for the client, perfect cleanliness and a classy restaurant with wonderful food, a starry Sky bar with a view from the seventh floor, in a commercial and entertainment area.The best!
27.07.2025 Guest
Probably the worst hotel I have stopped in. The restaurant staff were rude and very aggressive and obviously did not like British people. The hotel is very dirty, and it’s advertised as a Best Western Hotel which it is not. DO NOT STOP HERE, it’s a dirty dump.
23.12.2024 George
After my dad suffered a stroke in Sofia, I've been dealing with very rude people throughout the city. Standing in contrast to this, the hotel receptionist Ivan has been very friendly, accommodating and empathetic. He made sure all our issues were dealth with efficiently, all questions answered quickly and made us feel very welcome.
He even brought us desert on the house, simply to wish us Happy Holidays.

If he isn't the face of this Hotel yet, he definitely should be.
30.11.2024 Teresa
We had arranged for the Hotel to come and collect us from the airport which was much less stressful than trying to get a taxi. We were dropped off safely and our room was already ready for us even though we were very early.
Room was clean with good amenities.
Staff were extremely helpful especially Ivan and Antonio.
This is our first day but I already feel like we are going to have a good stay.
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

POIs near hotel

memorial
Radoy Ralin Memorial (3 min)
Memorial dedicated to Radoy Ralin, a prominent Bulgarian writer and poet, located in Sofia's cultural district.
museum
National Anthropological Museum (9 min)
Museum of human cultural and biological diversity. Open Monday-Saturday 09:00-17:00.
museum
Museum of Socialist Art (1.2 km)
Gallery showcasing Bulgarian socialist-era art and cultural artifacts. Open Tuesday-Sunday 10:00-17:30.
attraction
Roman Wall (2.6 km)
Remains of fortifications from Roman Serdica, preserved along Sofia's medieval core. These ancient walls trace the city's defensive perimeter from the 2nd-3rd centuries CE.
attraction
Vasil Levski (45 min)
Granite monument to the Bulgarian revolutionary leader by architect Václav Kolář, erected 1895.

Cafe and Restaurants near hotel

restaurant
Restaurant «Uasabi Laundzh» (1 min)
Sofia
restaurant
Restaurant «Мис Каприз» (1 min)
ул. „Коста Лулчев“ 13, 1113 Гео Милев, София
restaurant
Cafe «Mon Ami» (4 min)
бул. „Шипченски проход“ 18, 1113 Гео Милев, София

Frequently asked questions about Europe Hotel

Are pets allowed at Europe Hotel?

Yes, pets are allowed. Fees may apply, and guests should contact the property for details.

What types of rooms does Europe Hotel offer?

The hotel offers Economy Single room, Standard Double room, Deluxe Double room, Double Suite, and Presidential Suite.

Is there airport transfer service available?

Yes, the hotel provides transfer services to and from Sofia Airport, located about 5 km away.

What dining options are available at Europe Hotel?

The hotel has a restaurant and bar on-site. Nearby restaurants include "Uasabi Laundzh" and "Мис Каприз", within 60 meters.

Does Europe Hotel have fitness and leisure facilities?

Yes, it offers a fitness center, outdoor seasonal swimming pool, sauna, solarium, tennis court, and table tennis.

Hotel prices for: June - July 2026 calendar

The average hotel price this month is 115 USD The best time to book is June 11, with rates starting from 76 USD

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