Novotel Sofia in Sofia
✅ Very clean and modern rooms with comfortable beds noted in multiple reviews ✅ Staff consistently described as friendly, professional, and helpful, with special mentions of receptionists Katya, Vanya, Sabina, and Milen ✅ Excellent breakfast offering a variety of fresh, tasty options including a Bulgarian food section ✅ Convenient location close to the airport and next to a shopping mall ✅ Additional perks like free parking and shuttle service appreciated by guests ❌ Some guests noted that room cleaning and towel changes were not done daily ❌ Gym facilities considered small and lacking in equipment by fitness-oriented guests ❌ One review criticized the quality of breakfast items and coffee, calling it poor and artificial-tasting ❌ Bottled water is not provided in rooms; guests must use a dispenser in the corridor
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Description
Novotel Sofia is a modern, four-star hotel built in 2012, located just outside central Sofia near Arena Armeec. The hotel features a mix of room types including Double rooms with mountain views, Executive Double rooms, and spacious Double Suites. Facilities include a restaurant, bar, fitness center, sauna, and a terrace, alongside family-friendly amenities such as a children’s playground, playroom, and a paid kids’ club. Guests appreciate the clean, soundproof rooms and free Wi-Fi throughout the property. The hotel operates a 24-hour front desk and offers free parking and paid airport transfers. While pets are not allowed, service animals are welcome. Practical services like currency exchange, laundry, and luggage storage are available. Overall, the hotel scores high marks for cleanliness, amenities, location, and service, making it suitable for both business travelers and families.
Location
Novotel Sofia is situated 4.5 km from Sofia International Airport and approximately 6.4 km from the historic Church of St. Sophia. The hotel is conveniently located 1.9 km from the Tsarigradsko Shosse metro station, providing easy access to the city. It sits next to a large shopping mall and is near several restaurants including KFC THE MALL (251 m), La Terrazza (282 m), and Subway (294 m). The location is praised for its convenience to airport transfers and proximity to public transport options. The hotel is also close to the Arena Armeec venue, which can be reached easily from the property.
Tips
- If you prefer bottled water in your room, bring your own or use the corridor dispenser.
- Request daily housekeeping if required, as towel changes are not guaranteed every day.
- For fitness enthusiasts, be aware the gym is small and may not meet all workout needs; consider nearby alternatives.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 07:30-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard, AmericanExpress
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Upper floors accessible by elevator
- Reception desk
- Electric car charging
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Wardrobe/Closet
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Bottled water
- Kettle
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- Spanish
- German
- Russian
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Parking
- Parking nearby
- Garage
- Beach/pool towels
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Darts
- Fitness facilities
- Gym
- Doctor
- Baths
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Playroom
- Children's playground
- Kids club
- Pets allowed (under 5 kg) (surcharge)
Street view
Video: New Partner: Novotel Sofia
Map
Reviews
The hotel’s location is fantastic, situated just across the street from a shopping mall, which made it incredibly convenient for dining, shopping, and entertainment. The staff were friendly and helpful, always ready to assist with a smile.
The breakfast was excellent, offering a good variety of fresh and tasty options to start the day.
The only downside was the gym, which is quite small and lacks heavy free weights and a pull-up bar. While it’s fine for a basic workout, those looking for a more comprehensive fitness setup might be disappointed.
All in all, Sofia Novotel is a great choice for its location, comfort, and service, but fitness enthusiasts might find the gym facilities limited. I would definitely stay here again!
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Novotel Sofia
Does Novotel Sofia provide airport shuttle service?
Yes, the hotel offers a paid transfer service to and from Sofia International Airport.
Are pets allowed at Novotel Sofia?
No, pets are not allowed, but service animals are permitted.
What types of rooms does Novotel Sofia offer?
Room types available include Double room with mountain view, Superior Family room, Superior Double room, Library room, Executive Double room, and Double Suite.
Is breakfast included in the room rate?
Breakfast is served as a buffet with set hours but is not included in the room price and must be paid separately at the property.
What family-friendly facilities does Novotel Sofia have?
The hotel features a children’s playground, games room, a paid kids’ club, children’s menu, board games, and offers baby strollers on request.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 120 USD The best time to book is July 25, with rates starting from 110 USD