Crowne Plaza Sofia by IHG in Sofia
✅ Exceptional service consistently praised, including staff named Petya Georgieva and manager Danial noted for professionalism ✅ Spacious, quiet, and clean rooms with high-quality amenities such as premium toiletries and comfortable beds ✅ Excellent spa and wellness center with sauna, heated pool, and memorable massages by specialists Redi and Neri ✅ Rooftop bar and restaurant receive positive remarks for atmosphere and food quality ✅ Breakfast praised for variety and quality, with highlights like omelettes and fresh pastries ✅ Convenient free parking and 24-hour front desk service ❌ Location is far from Sofia city center, with some guests noting a 60 euro taxi trip and about an hour round trip to downtown ❌ Some guests found club lounge uninviting and inadequately stocked compared to other Crowne Plaza hotels ❌ One review noted lack of standard bathroom toiletries like toothbrush and toothpaste, unusual for a 5-star hotel ❌ Occasional issues with restaurant service timing, such as starters and mains arriving simultaneously and cold food ❌ Pool temperature sometimes felt too cold according to one guest
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Description
Crowne Plaza Sofia by IHG is a 5-star hotel built in 2006, located in a business park area of Sofia. It offers a range of room types from Standard rooms to a 1 Bedroom Suite on the top floor with lake views and lounge access. Guests praise the hotel’s cleanliness and amenities, rating both 10/10. The hotel features extensive facilities including a heated indoor pool, sauna, spa and wellness center, fitness center, tennis court, and a rooftop bar with lake views. Dining options include a restaurant with buffet service and breakfast in the room. The hotel also provides business and meeting facilities, free parking, and 24-hour services such as front desk, security, and concierge. Many reviews highlight the exceptional service and spa experiences, while the rooms are described as spacious and well-equipped with premium toiletries and comfortable beds. The hotel’s design and atmosphere receive positive remarks for elegance and modern style. Some guests note the location is farther from the city center, but convenient for business travelers nearby.
Location
Crowne Plaza Sofia is situated at 111 Alexander Malinov Blvd, roughly 8 km from Sofia Airport (SOF). It is located within a business park district rather than the central city area. Nearby dining options include fast food outlets such as KFC Arena-Mladost, Burger King, and Dunkin Donuts, all about 130 meters away. While the hotel is not in the city center, guests mention a quick metro ride or taxis arranged by the hotel can provide easy access to downtown Sofia. The location suits those visiting offices or business facilities in the surrounding area, but may be less convenient for tourists seeking central attractions.
Tips
- If you plan to explore Sofia city center, consider using the metro or arranging a taxi in advance as the hotel is 8 km away from downtown.
- Try the breakfast buffet and don’t miss the omelette station, but be aware that specialty options like decaf coffee might not be available.
- For spa lovers, book massages with Redi or Neri early as they receive high praise.
- Bring your own basic toiletries just in case, since some guests noted standard kits were not provided.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Gluten-free, Vegan, Vegetarian Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, Visa, MasterCard
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Electric car charging
- Non-smoking rooms
- Room service
- Family room
- Indoor Fireplace
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Iron and board
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Kitchen
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- German
- Russian
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Library
- Barbecue grill(s)
- Barbeque
- Sun Deck
- Parking
- Parking nearby
- Garage
- Swimming pool
- Spa tub
- Indoor Pool
- Beach facilities
- Beach/pool towels
- Heated swimming pool
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Tennis court
- Fitness facilities
- Gym
- Doctor
- Solarium
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Children swimming pool
- Family/Kid Friendly
- Pets Not Allowed
Street view
Video: Holiday Inn Sofia, an IHG Hotel, Sofia, Bulgaria
Map
Reviews
Location only for people who visit offices nearby. I will definitely come back.
But
If you appreciate outstanding service, fresh and delicious food, beautiful architecture and interior design, impeccable cleanliness, a perfect spa, and a massage that goes beyond your wildest dreams (Redi and Neri) - do yourself a favor: pack a small suitcase and come here for a weekend, a week, or even longer!
This place truly deserves five stars in every possible way:
The food
The service at the lobby and in the restaurant, and elsewhere
The rooftop bar
The incredible massage by Neri and Redi (we did four times!)
The perfect spa
The cleanliness
The design
The finishing touches
Everything, absolutely everything.
We’re already packing for our next vacation.
See you very soon
Thank you for everything❤️
Even though I arrived two hours before midnight, I was still able to enjoy the spa area, which was a wonderful surprise after a long day of travel. The atmosphere throughout the hotel was elegant, luxurious and relaxing, and every detail felt carefully thought out to make guests feel welcome and comfortable.
Overall, everything about my stay was exceptional: the service, the facilities, and the genuine hospitality. I can wholeheartedly recommend this hotel to anyone visiting Sofia, whether for business or leisure. I’ll definitely be returning on my next trip!
And - the breakfast is a must when booking, it's phenomenal!
Special thanks to Stanislava - sales and marketing manager - we have communicated with her for 6 months and she helped us very much, answering all the questions and assisting with organizing.
Additionally, all the guests were impressed by the hotel and restaurant appearance. Very modern, clean and stylish place.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Crowne Plaza Sofia by IHG
What types of rooms are available at Crowne Plaza Sofia?
Room types include Standard room; Standard Double room; Standard Double Sofa Bed room; Standard Double Sofa Bed room with lake view; Premium room; Premium room with lake view; Premium Corner room with lake view; and 1 Bedroom Suite Top Floor Lounge Access with lake view.
Is parking available at the hotel?
Yes, the hotel offers free parking including an underground parking lot.
Does Crowne Plaza Sofia allow pets?
No, pets are not allowed at this property.
How far is the hotel from Sofia Airport?
The hotel is approximately 8 km from Sofia Airport (SOF).
Are there spa facilities and wellness services available?
Yes, the hotel features a spa and wellness center with sauna, heated pool, massage services, solarium, and fitness center.
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Hotel prices for: June - July 2026 calendar
The average hotel price this month is 140 USD The best time to book is June 30, with rates starting from 140 USD

























































































