Golden River-View Hotel in Shanghai

The InterContinental Shanghai Hotel Jing’An (Puxi) is one of the best hotels we’ve stayed at. It’s an upper scale, beautiful hotel with a lot of amenities, including a pool and fitness centre.

The room and bathroom were both very spacious. The bed was super comfortable, the air conditioning worked well, the shower had great pressure and the toilet/bidet was top of the line. Plus, the room had plugs to accommodate every traveller, including North American, USB-A and USB-C, so there was no need to pull out the travel adapters.

The breakfast buffet was extensive, with lots of Chinese and North American options to satisfy everybody. We also had executive lounge access for happy hour. The cocktail menu was extensive and the buffet decent, although not all items were continually replaced, like certain popular hors d'oeuvres.

Two minor inconveniences we encountered were bathroom related. It took several minutes to get hot water out of the sink tap (the shower was fine) and the shower pan wouldn’t drain because it wasn’t sloped properly.

Overall, though, this is a great hotel, and we wouldn’t hesitate to stay there again.

Excellent example of Intercontinental Hotels. 4.5* business focused, but luxury vibe. Rooms have some dated features, but still very high end finishes and a comfortable experience - more so than any other Intercontinental I've been to. Highly recommend for great value and luxury intersection. PS, also unexpectedly gracious treatment of platinum status visitors.

InterContinental Shanghai Jing’an delivers a stay that feels polished, comfortable, and quietly efficient, without trying too hard.

Check-in was seamless. After a long journey, that first impression matters, and the process here was quick, smooth, and handled with professionalism.

The room stands out. Spacious, well-appointed, and thoughtfully laid out, it strikes a good balance between comfort and function. Everything feels in place, from the bed to the workspace, making it easy to settle in whether you’re staying for business or a few days of downtime.

Service is another highlight. The staff are consistently friendly, attentive, and present without being intrusive. It’s the kind of hospitality that makes your stay feel easy rather than orchestrated.

Breakfast, while generous in spread, is where things plateau a bit. There’s plenty to choose from, but the menu doesn’t change much day-to-day. If you’re staying longer, it can start to feel repetitive despite the variety on offer.

Location-wise, it sits in a quieter part of the city. It’s not right in the middle of Shanghai’s main attractions, which means a bit more travel time, but in return, you get a calmer, less hectic environment. A fair trade, depending on what you’re after.

Overall, it’s a solid choice for a comfortable, well-serviced stay in Shanghai, especially if you value space, ease, and a slightly slower pace away from the crowds.

Spacious room. Breakfast is nice. Wide variety of local and western food. Gym is nice. Service staff is friendly and professional. Just one thing, the bidet toilet in guest room is obviously old.

We stayed at the InterContinental Hotel for three nights, and it was truly the best five-star experience we’ve had so far. From the moment we arrived at the drop-off area to check-in and even during the breakfast buffet, all the staff were incredibly kind, welcoming, and accommodating.

Housekeeping did an excellent job maintaining our room—we stayed on the 15th floor—and everything was spotless and well cared for. The breakfast buffet was overwhelming in the best way; the variety and quality did not disappoint at all.

The rooms are spacious, clean, and very comfortable. We honestly felt that we got more than what we paid for. Highly recommended, and we would absolutely stay here again.

All the things you could ask for, hotel is clean, location is convinent, and the bed was really comfy

Nice view of the train station plaza. Excellent breakfast buffet. Clean rooms. Staff eager to please.

The best!!!
The intercontinental was by far the best hotel we stayed in in China! Class, style, great food, great staff. STAY HERE WHENEVER YOU HAVE THE CHANCE!!

Excellent hotel. Amazing Breakfasts

Just a beautiful hotel in a great, central location downtown Shanghai. Everything from the service to the room was amazing. The standard room was still large and the beds were very comfortable. I loved the large rain shower. Enjoyed the restaurant and was pleasantly surprised that we were able to get a good meal after 11 p.m.