Emerald Suites in Protaras

Very good time there. The stuff was amazing in general, but if I had a name one - Peter the animator. Highly recommended..

It was our first time in Cyprus. We are more than happy with our decision for Protaras and especially for Vangelis. The hotel ist not with direct access to the beach, but you only need to cross the road. The whole team is extremely friendly. Their service and support was always at highest level. Many thanks to Dheeraj, who is working at the reception. He made our holidays so comfortable. We will come again to Vangelis.

The location of this hotel is fantastic!! The hotel did lack an atmosphere on a night due to the poor entertainment! The pool entertainment was in need of some overhaul, sadly it was disappointing! Rooms were excellent, but a few minor points. The shower door doesn’t close correctly and the floor ends up flooding! Nothing to prevent this, due to the massive shower head the doors have to open out over increasing the water onto the floor! The bathrooms are poorly lit, our had massive mould patches on the ceiling. Very disappointing but the rest of the room was excellent! Value I think what it cost to go all inclusive was reasonable, but it was towards the end of the holiday season! The al carte night was very good, staff very attentive and food was excellent!. The normal restaurant and all inclusive food was good, breakfast was excellent. Lunch was just average, I think plenty of hot choices, salads, meat dishes but it was a little repetitive! The themed nights were much better, and the deserts were fabulous! The staff in the bar and restaurants work very hard. We stayed opposite the main hotel in b block which was okay, it’s the quieter block! Staff were excellent but everything was done through an app on your phone or QR code which was slightly annoying as you want to escape your phone when you’re away on holiday! So to look at the bar drinks you had to look on your phone or find out meal times, book a different restaurant. And when you booked into the hotel it was done by a QR code, this does not make the holiday experience a great start!. The reviews vary on this holiday but it was towards the end of the season. The main issue which many families was that no pool was heated, the pools were freezing and it was warmer to swim in the sea! The hotel began to loose the sun very early and by 1500 the full pool area was in shade which was disappointing! Despite some issues addressed above we had a nice stay away!

beautiful and clean hotel, great location, perfect food, very nice staff, great location, azure sea, animation program for children and adults

We really enjoyed our time here. The accommodation and the food were excellent. The sea is only 5 minute walk away. The hotel is next to the walking street. The staff was very nice. Special thanks to Dheeraj at the reception for his help and kindness.

Hotel lovely and clean. Food was very typical of most all inclusive hotels. We agree with others in that it's a shame the pool in in the shade for most of the afternoon. Entertainment wasn't the best, and held in the corner of the pool area. No hotel shop, and nowhere to get any food or snacks in the evening.

Overall we were pleased with our stay at the hotel. The staff were very friendly and helpful. The room was spacious with a wonderful seaview. Location is great, close to the sea and restaurants, shops. The breakfast was very good. Dinner on the other hand was unfortunately quite tastless several nights so that was a bit dissapponting.( I think you should stick to making greek/cypriotic food instead of mixing other themes. ) Desserts were great at dinner! 18.30 for us traveling with children was also a bit too late for dinner, you should open dinner at 18 since you are a family hotel. The pool was very cold so our children didn’t swim as much as they had hoped. Overall I would recommend your hotel but I dont think we will go back considering very cold pool and food that didnt quite live up to our expectations.

The location is perfect, the staff the friendliest you’ve ever seen and met. The rooms are nice, clean and spacey! That being said, the space / number of seats near the stage area is about 25% of what is should be. More often than not the space was crowded as well as the other seating spots. The food is ok, nothing fancy but decent. For some reason, every dish needs a few kilograms of koriander. The atmosphere in the hotel is nice due to the ever friendly staff. As far as drinks go, the percentage of things not included in the all inclusive are laughable. Just one local whisky included, all others require cash. Bartenders work hard though.

The accomodation, room, the staff were amazing. The pool was very clean and nice. All the members of Staff were very nice, especially waiters, barmans, receptionists and animators. Animations were very nice. The food was average, so that's why I can not give 5. tp The nearest beach there is approx. 500 meters.