Alfred Hotels Port-Vieux in Biarritz

I had such a great stay at this hotel! The place is super clean, modern, and really well located, close to everything but still quiet and relaxing. The room was comfortable and had everything I needed, and the staff were honestly the nicest, always smiling and happy to help. The vibe of the hotel is so calm and welcoming, I instantly felt at home. It’s the perfect spot for a weekend getaway or a few days in the area. I’d definitely come back and totally recommend it to anyone visiting!

We really enjoyed our stay at Alfred Hotels - Port Vieux! The hotel is right by the ocean and surrounded by many restaurants and the whole town within walking distance. The staff was very friendly, the bed super comfy, and the breakfast quite yummy! The hotel was cosy and perfect for a weekend getaway.

Such a lovely hotel with the kindest staff!! Everything was homely and clean. Special note to Alex & Luc for such a warm welcome, and to the whole staff for being so lovely and accomodating! The hotel is in a great spot close to a beautiful bay for swimming. Would definitely recommend 😊 perfect place for a solo trip.

From the moment we arrived, the service at The Alfred Hotel was absolutely exceptional. The staff were warm, attentive, and genuinely eager to make our stay perfect — every request was handled with a smile. Our room was spotless and beautifully designed, with a balcony overlooking the city and the sea — truly breathtaking at sunrise.

I had an amazing stay at Alfred Hotels – Port-Vieux. The rooms were modern, clean, and very comfortable. The staff was exceptionally friendly and attentive, always ready to help with a smile. The location is perfect, just a short walk from the port and close to many great restaurants and attractions. Everything exceeded my expectations and I would definitely recommend this hotel to anyone visiting the area!

Great beds and great location. I liked the interior design a lot and the staff was very helpful and welcoming.

Very attentive staff and hotel perfect. Located very close to a beach cove, this hotel was far far better than expected. Decor was simple and soothing, bed was very comfortable with the softest bedding. Although 3 star the service exceeded

A lovely hotel in a great location! The room was clean and the staff was friendly and helpful. They arranged transportation both from the airport on arrival and to the train station for departure. Breakfast was delicious! We would definitely recommend this hotel to anyone traveling to Biarritz.

Overall, I didn't get what I expected. The only good points were the location and the staff (and no complaints about the housekeeping or cleanliness). My booking stated: access without stairs (it ended up being the 3rd floor, and the elevator wasn't working) and a safe in the room (there was no safe). The only amenities in the room were a hairdryer and a non-heating air conditioner.
Upon arrival, I was placed in a different building, which has no reception. You have to walk down the street to get there. You can't just go downstairs for breakfast—you have to get dressed and walk down the street. These details weren't known to me when I made the booking. Therefore, any requests have to be made in the other building. There's no kettle in the room, and boiling water is impossible to get anywhere (only at breakfast), which is incredibly inconvenient. I had to buy tea at nearby cafes for 3 euros. This is very strange, since the building downstairs has a living room and a sort of kitchen, but they're unequipped, just lounge furniture (presumably for summer gatherings). There's not even a water cooler.

The room was cold; there are no radiators, and the only heating is via the air conditioner. They fixed it the next day (thank you). But the night I arrived, I had a cold; it was raining, and the cold room only made it worse.

In general, I recommend checking which building you'll be staying in when booking: if you're staying at the George Hotel, it's the main building with an elevator and reception, which is better. If you're staying at the Maisone, it's the building without any infrastructure. Although the distance to the sea and beach is almost identical, the location is very convenient.

A few words about breakfast. It's quite monotonous, but everything is delicious. The staff is extremely friendly. When I finished my scrambled eggs, they personally made me a fresh one, even though breakfast was almost over. It's better to order filter coffee; the coffee from the machine won't taste good. There's a choice of milk. Pancakes and pastries are also available. But no vegetables.