Rooms Hotel Kazbegi in Kazbegi

This is a serious review.

First off, I can't fault the hotel's environment; it was great, and the breakfast spread was very generous. However, the rooms themselves, as many are aware, have notoriously subpar facilities, so I won't dwell on that. My main point concerns the check-in experience. The front desk staff were very polite, genuinely seeming to want to assist, but!

But! The hotel's check-in procedure clearly discriminates against Chinese guests. Or perhaps it's against Ctrip bookings! As shown in my photos, the worst 'last-available' rooms are those situated at the back; while they face a mountain, another hotel building completely blocks the view. Only a handful of rooms in this particular row are affected, with the balcony view entirely obscured by that building. These rooms, by the way, cost 1800 RMB. I observed that on that day, every single guest checking into these specific inferior rooms was Chinese – exclusively Chinese, no other foreign visitors. It appears that any booking made through Ctrip automatically results in the front desk assigning one of these undesirable rooms. I'm quite disappointed with Ctrip.