Hotel Maximilian's in Augsburg
✅ Multiple guests praised the hotel's excellent and friendly staff service, including helpful front desk and bellhop assistance. ✅ The breakfast buffet received frequent compliments for freshness, variety, and quality, described as the best in Augsburg by some. ✅ Rooms are generally appreciated for cleanliness, comfort, spaciousness, and amenities like large bathrooms and soundproofing. ✅ The hotel's location in the city center is considered ideal, with close proximity to shopping, dining, and tourist sites. ✅ Additional services such as valet parking and in-room dining were highlighted positively. ❌ Several guests reported issues with the air conditioning system, noting it did not adequately cool rooms during warm weather. ❌ Some reviews mentioned declines in service quality, including understaffed breakfast buffet, slow bar service, and inattentive reception staff. ❌ Concerns were raised about the hotel's location near a train station with an unpleasant surrounding area and safety concerns at alternative parking due to garage construction. ❌ A few guests experienced problems with room maintenance, such as stained carpets and insufficient blackout curtains affecting sleep quality. ❌ There were serious complaints about lost luggage and unexpected charges, indicating occasional lapses in hotel management and guest communication.
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Description
Hotel Maximilian's is a longstanding five-star hotel in Augsburg, originally built in 1956 and renovated in 2011. It offers a wide range of room types from Economy rooms to Deluxe and Executive Suites, including family-friendly options such as cottages and multi-bedroom suites. Guests can expect soundproof rooms with air conditioning, although some reviews mention inconsistencies with the cooling system during warm weather. The hotel features a restaurant serving buffet breakfast daily from 6:30 to 10:30, with additional breakfast services like in-room dining and packed lunches available. Facilities include a fitness centre, spa and wellness area with sauna and massage services, a garden, terrace, and a bar. Business travelers benefit from meeting facilities and a business centre. The staff is generally described as helpful and polite, although some guests noted occasional lapses in service and communication. Pets are allowed for a fee. Parking is free, but ongoing construction near the lot has caused some inconvenience.
Location
Hotel Maximilian's is situated at Maximilianstr. 40 in Augsburg’s city centre. The hotel is 225 meters from the Lettl Museum, a surreal art museum open Tuesday to Sunday. Nearby restaurants include Zeughaus Stuben (200 m), Trattoria La Casa Vecchia (274 m), and Feinkost Kahn (363 m). The Lechhauser Stadtstrand beach is approximately 1.64 km away, providing a waterfront option for guests. The hotel is about 65 km from Munich’s Franz Josef Strauss Airport (MUC), making it accessible for air travelers. Its central location offers convenient walking access to many of Augsburg’s attractions and amenities.
Tips
- If you are sensitive to room temperature, ask in advance about the air conditioning functionality or request a fan.
- Arrive early for breakfast to avoid missing buffet items and limited table options.
- For parking, follow the hotel’s directions carefully due to nearby construction affecting access.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 06:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed Fee: €19.00 (approx. US$22.55) per room per night
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Garden
- Terrace
- Express check-out
- Upper floors accessible by elevator
- Electric car charging
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Wardrobe/Closet
- Bathrobe
- Linens
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Packed Lunches
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- Spanish
- German
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Library
- Hiking
- Sun Deck
- Parking
- Parking nearby
- Garage
- Beach/pool towels
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Playroom
- Pets allowed
The nearest beach is located on the distance of 1640 m. It takes 25 minutes To the beach!
Video: Spa & Wellness | Hotel Maximilian's Augsburg
Map
Reviews
Staff at the front desk was nice when approached, otherwise busy with personal talks.
The breakfast was very much under par for the type of hotel Maximilians advertises to be. You are not allowed to get the table you want. There is nobody in charge for refilling the buffet. Items were missing for the whole time we had breakfast. You will be asked for your coffee order once and never again.
We have stayed here many times before and the quality of service is going down every single time. We are very sorry to be forced to leave this kind of commentary, but it is the truth.
Hopefully this can be addressed and fixed quickly.
We arrived early about 1100 by train and asked if our rooms were ready and the was only the second time out of around close to a dozen visits that our room was not ready but they offered to hold our bags and give us a call when our room would be ready so we could walk about Augsburg without our bags. We received our phonecall in about two hours at 1300. Our bellhop brought our bags out of holding and to our rooms for us.
The cooling system was converted for winter a few days earlier but the staff did not expect a spike in the temperature (around 30 C) which made our rooms difficult to keep cool even when the thermostat was set at 16.5 C but the room felt around 26 or 27 C. Thankfully the staff provided us with a tower fan so we turned off the AC and opened the windows at night when it got cooler and the temperature dropped back down to autumn weather.
My wife asked for an iron and ironing board for her dirndl and my shirt for Oktoberfest. The staff brought both to our door within 10 minutes of her request. After use, we placed both items in the hall.
Best breakfast buffet in Augsburg. Everything was fresh and delicious from the sliced fresh fruits, breads, made to order eggs, etc. We requested ice for our water bottles and the waitstaff brought an ice bucket.
Barring the AC issue still a great stay.
• The curtains were transparent, making it impossible for my kids (who go to bed at 7 pm) and myself to sleep properly. We were waking up every day at 5 am due to light exposure.
• Despite repeated requests for blackout curtains or even double layers, nothing was done.
• Out of desperation, I had to cover the windows myself, which left us living in a dark room without daylight or view for over two weeks.
• After checkout, I was shocked to discover an €850 charge applied to my credit card without advance notice, which I am disputing.
• Adding to the disappointment, this stay coincided with my 40th birthday, a milestone I had hoped to celebrate in comfort. Instead, it became a source of stress and frustration.
I have stayed at this hotel for three years in a row, but this experience was extremely disappointing and showed no loyalty to returning guests. I sincerely hope management reconsiders how they treat families and loyal customers in the future.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hotel Maximilian's
Does Hotel Maximilian's allow pets, and is there a fee?
Yes, pets are allowed at the hotel with a fee of €19.00 (approximately US$22.55) per room per night.
What are the breakfast options and hours at the hotel?
Breakfast is served as a buffet daily from 6:30 to 10:30. Additional breakfast services include breakfast in the room and packed lunches, but breakfast fees are not included in the room price.
Is parking available at the hotel?
The hotel offers free parking; however, there is ongoing construction near the parking lot, so it is recommended to use the hotel address for navigation and follow staff instructions for parking.
What types of rooms does Hotel Maximilian's offer?
The hotel offers a wide range of room types including Economy, Standard, Comfort, Business, Superior, Deluxe, Executive, Classic, Junior Suite, Suite variations, Studio, and Cottage rooms.
How convenient is the hotel's location for sightseeing?
Hotel Maximilian's is located centrally on Maximilianstr. 40, within walking distance to attractions like the Lettl Museum (225 m) and several restaurants, with the Lechhauser Stadtstrand beach 1.64 km away.
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Hotel prices for: June - July 2026 calendar
The average hotel price this month is 275 USD The best time to book is June 29, with rates starting from 235 USD

















































































































































