Hotel Palace Berlin in Berlin
✅ Rooms are spacious, clean, and comfortable with excellent daily housekeeping ✅ Breakfast buffet is large, varied, and freshly replenished ✅ Indoor swimming pool and spa area provide pleasant relaxation options ✅ Staff are frequently described as friendly, helpful, and accommodating ✅ Convenient location next to Europa Center and Kurfürstendamm with nearby transport ❌ Some rooms have reported maintenance issues like broken windows and non-working whirlpools ❌ The club lounge food, marketed as 'finger food,' was found disappointing by some guests ❌ Air conditioning may not be sufficient in some rooms, leading to high room temperatures ❌ Policies on minibar deposits can be confusing, with some guests experiencing double charges and delayed refunds ❌ Some guests found parts of the hotel design slightly outdated despite recent renovations
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Description
Hotel Palace Berlin is a five-star hotel established in 1968 and renovated in 2017, offering a mix of classic luxury and modern amenities. The hotel features a range of room types from Business Double rooms to Royal Club Lounge Access Double Suites, catering to diverse guest needs. Guests consistently praise the large, comfortable rooms with attentive daily housekeeping and high cleanliness scores (9/10). The hotel’s indoor swimming pool, spa, sauna, fitness center, and massage services provide ample relaxation options. Dining options include the on-site restaurant with buffet breakfast and the Beef 45 restaurant praised for its delicious meals despite a higher price point. Service standards are rated highly, with friendly and accommodating staff noted across many reviews. The hotel allows pets and offers free parking, bike rental, and 24-hour front desk service, enhancing convenience during stays.
Location
Hotel Palace Berlin is located at Budapester Strasse 45, in the heart of Berlin. It stands adjacent to the Europa Center and Kurfürstendamm, two major shopping and cultural areas. The nearest airport, Berlin Tegel (TXL), is just 6 km away, making transfers relatively quick. Public transport is accessible within a 7-minute walk, facilitating city exploration. Nearby dining options include several restaurants within 300 meters. The hotel is about 4.2 km from Freibad Plötzensee beach, suitable for a day trip. Its central location also places it close to the Berlin Zoo and major transport hubs, providing easy access to the city’s key attractions.
Tips
- If you plan to use the club lounge, temper expectations about the food quality despite generous opening hours.
- For a comfortable room temperature, you might want to confirm air conditioning functionality upon arrival.
- When using minibar services, be prepared for a security deposit and ensure prompt refund follow-up upon checkout to avoid delays.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: To add breakfast, please contact the property. If available, you can pay for it on-site. Option: Buffet Opening hours: [Mon - Fri] 06:30-10:30 Open
- Pets: Pets are allowed Fee: Contact the property for details
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, AmericanExpress, MasterCard
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Electric car charging
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Kitchen
- Poolside bar
- Packed Lunches
- Bottled water (at extra charge)
- Kettle
- Free Wi-Fi
- Shuttle
- Area shuttle
- Car rental
- Airport transportation
- Transfer services
- Spanish
- German
- Russian
- English
- Italian
- French
- Multi-language staff
- Arabic
- Turkish
- Tour assistance
- Bike rental
- Parking
- Parking nearby
- Garage
- Swimming pool
- Spa tub
- Indoor Pool
- Beach/pool towels
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Cycling
- Fitness facilities
- Gym
- Massage
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Pets allowed (under 5 kg) (surcharge)
The nearest beach is located on the distance of 4240 m. It takes 64 minutes To the beach!
Street view
Video: Hotel Palace Berlin | Hotels mit Pool in Berlin
Map
Reviews
We went to one of the restaurants, beef 45, which was a bit pricey but delicious. Every day you will find a new discount coupon on your bed pillow after turn down service. We discovered one for beef 45 right after we had already eaten there, but they accommodated us and gave us the discount retroactively.
The one unsatisfactory exception was the lounge. The opening hours are generous but the food, which they called "finger food", was for the most part hugely disappointing. The lovely service helped to compensate. (I would like to mention that this did not apply to the breakfast, which was varied and delicious.)
In all, I can heartily recommend this hotel.
The service was very good, especially the standards of cleaning, the spa, and the breakfast team.
The breakfast had lots of choices and was all made fresh, constantly being refreshed as we ate.
The location is ideal, with lots of restaurants nearby and a small 7-minute walk from the underground station. The room had a view of the area.
I've seen people comment it's outdated. I don't know what futuristic place they're staying in, because it felt pretty modern to me.
My only complaint is the whirl pool not working and being told by reception (not breakfast staff) that we were too late for breakfast at 11:45, when it said it was closing at 12:00.
We had a bottle of fizz and cake left in the room to celebrate my husbands birthday. The staff were very polite and helpful.
The buffet breakfast was great and set you up for the day. We had dinner in Beef 45 in the hotel and that was amazing too.
I would definitely stay again as its near lots of transport hubs to get around the city.
I highly recommend this wonderful hotel and hope to back !!
I even suggested an alternative: to reschedule my unused night for another visit to Berlin and pay for an additional night or more, but the hotel declined this as well. To make matters worse, they still charged the full city tax for all nights, including the one I never stayed.
I found this very disappointing — the inconsistent communication, the lack of flexibility, and the refusal to show understanding in an unforeseen health emergency. In the end, it became clear that the responsibility lay solely with the hotel, not Booking.com who tried to negotiate it on my behalf with hotel, yet they chose to deny any form of customer service or goodwill.
Big disappointment, and I cannot recommend this hotel.
PS. Hotel send me response: „Unfortunately, the booking portal does not allow cancellations of such rates and instead directs guests back to the hotel. This may understandably create the impression that the decision lies with us, but regrettably that is not the case.”
And Booking.com sent: „After multiple attempts to negotiate with the property on your behalf, we regret to inform you that they have declined the refund, citing the non-refundable nature of the booking. We genuinely tried our best to advocate for you, but as previously mentioned, Booking.com is not authorized to issue refunds directly, this decision rests entirely with the property.”
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hotel Palace Berlin
What types of rooms are available at Hotel Palace Berlin?
The hotel offers Club Club Lounge Access Double room, Business Double room, Business Deluxe Double room, Business Premium Double room, Club Lounge Access Double Junior Suite, Club Lounge Access Double Suite, Park Club Lounge Access Double Suite, Senior Club Lounge Access Double Suite, and Royal Club Lounge Access Double Suite.
Is breakfast included and what are the breakfast options?
Breakfast is available as a buffet with a varied selection. It is served Monday through Friday from 06:30 to 10:30. To add breakfast to your stay, contact the property or pay on-site if available.
Does the hotel allow pets?
Yes, pets are allowed at the hotel. For details regarding fees, contact the property directly.
How close is the hotel to public transportation?
The hotel is approximately a 7-minute walk from the nearest underground station, making it easy to access Berlin’s public transport system.
Are there any spa and wellness facilities on site?
Yes, the hotel includes a spa and wellness center with a sauna, massage services, and a fitness center. There is also an indoor swimming pool.
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Hotel prices for: June - July 2026 calendar
The average hotel price this month is 244 USD The best time to book is June 19, with rates starting from 236 USD




















































































































