Kalypso Cretan Village Resort & Spa

Well, where shall I start, I’m not one for leaving reviews, and one of the many that will only review something because I’m REALLY not happy, and after returning, I’m REALLY not happy. Rooms: very dated bathroom with shower over the WC, beds comfy and clean linen, no dryer on balcony that you would normally get in most hotels, cleaners did an ok job but surfaces not wiped. Food: very limited, and lukewarm at best, I think the menu rotation was every 4 days, but that was only to the main dishes, of which there were 4 choices at the most. Breakfast was much the same, with the same items on offer every day, and again lukewarm. Pizza oven and kebab grill in the dining area, which wasn’t used for the duration of my stay. Dining Area: pretty clean, although most of the time you had to retrieve your own cutlery, broken ceramic floor tiles to one area, lucky there weren’t any children walking without shoes. Huge wasp problem, which you can’t blame the hotel for, but they only had 2 wasp traps up that I saw. Pools: 3 pools containing sea water, obviously no one understood evaporation as the salt content had been condensed to a level to make it very unpleasant. Beds around the pools were broken, had no cushions or the cushions were filthy. Lower section next to the sea is owned by the hotel, but guests have to pay to use them, also very popular with non-guests clogging up the parking areas which are meant to be for guests only. I can’t say that my stay was an enjoyable experience, it wasn’t, I can’t say my stay was cheap, it was a mid-priced hotel, but not a mid-standard hotel, more of a very poor standard hotel.

Stayed at the kalypso hotel, because it was close to the Kalypso diving centre.(which is great) There was water coming through the wall after showering, bedbugs. Food didnt seem fresh. Poolwater way to salty.

Im torn. The views are stunning but all inclusive does not mean all inclusive. The food is limited and ended up being quite expensive considering we choose all inclusive as we had limited fund. not all drinks are included in the all inclusive and no drinks after dinner available without paying. There are warm sandwiches for snacks and this is it and if you chose to go to there "beach area" you have to pay to sit down and also for drinks and food. The buffet is so limited and covered in wasps so makes it hard to get to. There is no air con so sweating while eating. Rooms and resort its self is quite run down broken sunbeds, decking, chairs, pool table pool filter, steps to the sunbeds and plastic stuff round the pool amoungs other things. Not like the pictures but was cleaned daily. Bed was to small for teenagers, toilet had little flies coming out of the drains. Air conditioning basically doesn't work, its old and run down. So very warm in rooms and if run it for to long you loss all power because it trips electrics Although out of their control their there is an extreme wasp/hornet problem. Staff are pleasant and polite but felts sorry for them as no air con on site so they are hot and over worked I won't visit again but I did try to make the most of it while we were there. Just needs some real love and attention to bring it back to life and to be honest the all inclusive is being miss sold. Its more like full board maybe even should be considered half board. So to break it down. Views are amazing but thats what you have paid for. Its run down, expensive and not really worth it. You can not get anywhere easily. Over an hour walk to a shop. Shop on site would not be able to buy food from and is only open 9 till 1 and 4 to 8. While we were there I didn't see one family or person happy with what you were getting. We looked it up and thought there was lots to do but there where no activities other than scuba diving but this was 109 pp and you had to have cash and there is no where to get cash out unless you get a taxi to the nearby town.. and nothing else. Took pictures of the damage but won't let me upload.

Avoid this place if you want to enjoy your holiday. No food available for non all inclusive guests despite it claiming to have a beach bar serving burgers/souvlaki etc. It never opened. The pool snack bar had inky drinks or manky pre made sandwiches. No food choices at all. Avoid avoid avoid. Go elsewhere if you want a holiday where you can enjoy a decent breakfast, lunch or dinner.

Avoid this resort at all cost absolutely disgusting stay well away, the rooms were dirty the food was awful the same thing every single day. You pay for all inclusive, and you still have to pay after a certain time for food and drinks.. also what that have advertised, is false you also have to pay 40 euros for a bed, down near the cove which is supposed to be part of the hotel absolute waste of money do not book to stay here

This place is SO run down the pool was green. 🤢 really shocked at the state of the hotel and how it is run, it is also dirty and needs a good clean.