4 star hotels in Crete

Listed as a four-star, but more like a three. It was okay overall, but could’ve been better. Cleanliness was alright. The food wasn’t great — pretty disappointing, to be honest. The area around was fine, just not much going on

Decent hotel for this price. I would say it's 3 star hotel, but still gives you good quality for the price.

We loved our stay (August 2025) at the Royal And Imperial Belvedere hotel. Our room was great, newly decorated and spotlessly clean. The main dining area is really big and being able to sit outside meant you didn't feel like you were going to the same restaurant for every meal! Lots of fresh food options, the grill and the salad bars were excellent. The causal dining options were also great with a...

It was a nice hotel, but the hygiene could have been better. It was a shame you had to get your own drinks, which was fine, but at least they could have brought them with dinner, but unfortunately, they didn't. The food was delicious, and the location was good. Highly recommended, especially for families.

Pros-The location of the hotel is in walking distance to lots or restaurants, shopping areas and it's easy to catch a cab outside the gate. The food is good! My expectations for this was low because usually the food at all-inclusive resorts are a hit or miss. The resort is clean and seems well maintained. I was surprised with a bottle of wine and dessert was waiting for me with a "happy birthday ...

All inclusive with many pools and activities

We’ve been half board for a week here. It’s been a super week. We’ve used it as a base to visit the island (we booked direct and booked flights and car hire separately), most of the guests here are on AI package breaks. Yes the main hotel is ready for renovation, but it’s been absolutely fine for us. The bathroom has already been upgraded, and everything was super clean and functional. Lots of toiletries...

Beautiful clean hotel, with great amenities and food! We stayed for 7 days - half board, and had a wonderful time. Hotel staff are super friendly and accommodating. The animation team are extremely hard working, providing entertainment during the day and also nightly shows in the theatre. Our stay was topped off with a very well organised Halloween party/disco hosted at the hotel. Highly recommended...

Returned again to a hotel where there has been major upgrading over half of the site plus the addition of new facilities - but where the high quality of the staff team remains as the major selling point as they are just terrific across the board. There is now a water park that was completed in May/June 2025 and it is a great facility for anyone and particularly those with children. It has a good pool...

Very large hotel and grounds. All very clean and well run. Hotel is on a peninsula by itself so you are a bus ride away from a town with bars and tavernas. There are plenty of pools in the hotel grounds and you have access to the beach and safe swimming areas. Little disappointed that indoor pool was closed on our visit for COVID related reasons, thought those days had passed. Large grounds mean that...

What an amazing stay for 7days. All inclusive. Whole resort is great. Stayed in garden view room. Staff very helpful and friendly. Choice of food was fantastic catering for all tastes. Download the Hotel app to get map and information where pools, bars etc. Location is out of the way. If you want to visit local towns etc prepare to travel for long periods time. Hotel offers all you need to have a relaxing...

we had our Honeymoon in this hotel and happened to have my wife's birthday. The hotel manager sent us a birthday cake and bubble wine as gifts. That's touching! Like this hotel, nice location, nice food, nice staff, extraordinary experience. Recommended with 6 stars!

Wonderful place very friendly staff excellent food and services. Come back again.

Fabulous property! Great room, huge buffet, lots of areas to relax, great beach, helpful staff.

Versatile resort. Very varied buffet and drinks.

We just had our second family holiday at Marine Palace and were once again very happy with everything. The location, the food and service is great!

We have had a great time at this hotel. Plenty of great dining options, multiple swimming pools, sea access was great. Perhaps the biggest highlight was the staff, they were lovely and super helpful any time we needed anything. The only slight negative we found was the lack of lactose-free yoghurt, which was surprising given the multitude of options otherwise. It would have been nice to be able to...

Lovely hotel for a family holiday. Between the pools, water park and beach our water babies were in heaven; with the inclusively priced cocktails we were too! Delicious and great range of food in the buffet. Do book on arrival if want full choice of alternative dining options. Appreciated being able to get snacks for the kids during the day. Highly rate the beach BBQ. Would have enjoyed some music...

Good location, atmosphere is amazing, all the staff are very friendly and i really liked the room with a sea view. In short, I definitely recommend this place

Beachfront resort in a very convenient location, just a short distance from the airport. Large private parking area available free of charge. The property has been recently renovated: the common areas are spacious, well designed and, above all, extremely clean, with staff constantly working to maintain every area spotless. There are 5 swimming pools, including a mini waterpark for children, making...

Lovely hotel,fantastic staff john is a lovely entertainer, only thing we found is not much english food too much French. Rooms cleaned daily, clean hotel and pool. Would be an idea to have fridges round hotel with bottles of water.

The holiday has been good. The hotel is really clean staff are very friendly John kirao has been a standout as he is very approachable and credit to the hotel.

Sol Marina beach hotel crete was amazing. From start to end we enjoyed so much. It is a beautiful family hotel. Very Clean spacious room. Very nice food. Very very good wifi coverage. Every corner of the hotel. We had all inclusive. Entertainment team was great. Angela and Hira were our daughter's fav activity persons. Front desk staff very nice and accomodating. Fanny was incredible. Aspa and other...

Some of the friendliest and helpful staff you will meet. Always greet you with a smile and a hive of useful information for your holiday. Had an amazing time and you feel so welcomed by all of the staff from the reception team who take you up to your room and are always there to help. The restaurant staff who are very attentive. The friendly animation team but a special mention for the bar team of...

Wonderful weeks break, the hotel location is a short walk into Stalis and on the beach. Plenty of pools to relax for adults or spend quality time with kids if a family. Particular highlights was the Oinos wine bar, spar and Karos in an evening with great entertainment for all

We came to the day spa, they have a private room with saunas, pool and a shower treatment. Rafaela was the most helpful and kind!

Had a really wonderful massage with Rafaella. She knew exactly the pressure to use and so excited about coming back tomorrow. The venue is very relaxing and the staff very professional! Would recommend!

Had a really wonderful massage with Rafaella. Overall a really good massage and a perfect relaxing venue. Going back tomorrow and can’t wait! Would 100% recommend to you guys!

A hour spent in absolute bliss with Maria and Rafaela. Me and my wife are thankful for the experience! Would recommend for all couples who need to wind down from kids and chaos :)

The kids klubb was lovely for my cousins. The entertainment was so nice and put in a lot of effort. My aunt went there last year and the hotel and entertainment has had a great improvement. Wonderful!

it was our first family holiday with our 1 year old. we had a really good time and our baby enjoyed it so much. We had a problem with a room and it was rectified immediately. The staff are amazing with children and are super friendly. We felt really at ease and safe.

The hotel's outstanding quality is its staff. The reception is very professional. All the staff are excellent. I'm thinking especially of Maria at reception, who was incredibly helpful and saved our stay by finding a suitable room for my mother. I'm very grateful to her. I'm also thinking of Evita, who is very polite, patient, kind, and always smiling. Mr. Mike Junior is very polite, friendly, and...

Arrived home from here on Thurs 30/10/25. I travelled with my two daughters age 17 and 15. I was worried after seeing some reviews and that we were going late season. I shouldn't have worried. We had a lovely time. The place was clean, I agree rooms maybe need some upgrades but ours was more than adequate for our needs. Kids paid for room WiFi which worked fine but I was happy with access around the...

I had such a lovely and heartwarming stay! The food was delicious, the place was wonderful, and everyone was so kind truly super friendly and full of love. You can really feel the warmth and care in everything they do. Especially Eva from the service she was amazing! So kind, attentive, and always with a big smile. Highly recommend this beautiful place!

Hotel is great. Room was clean and spacious with a balcony looking towards the sea. Staff were kind and accommodating. Food was good. What you'd expect for breakfast- eggs, toast, bacon etc. Lunch was a mix of salads, pasta and sandwich things. Dinner was very interesting as every night was a different theme. Italian, Asian, traditional Greek, street food, fish. Kept things fresh and meant you could...

The hotel is in a good location, 30 km from Heraklion, by the sea. The weather is still very good in mid-October, the sea is warm and the weather is no longer deadly hot but pleasantly warm. The hotel rooms are in reasonably good condition, they need a little updating, but the overall impression is ok. They are cleaned every day, bed linen is changed twice a week. The meals are delicious and the choice...

Beautiful hotel with amazing staff and vibe- a few issues but well resolved. Our room was beautiful with swim up pool, although we had many ants and were offered a different room- but not with the swim up room we paid for so decided to stay. Dining/restaurant staff were AMAZING especially the waiters, and the head waiter. They made our stay special. The boys working the bar were very friendly. The...

A lovely family friendly hotel ! good food! Very clean! Wonderful staff especially Anna Maria at the Olympic bar ! All in all great !!

We just returned from a week holiday and we had a wonderful time at this hotel. I would definitely recommend this hotel. it was great location, sea view room, well organised, friendly staff, clean accommodation, and family friendly environment. Special thanks to Rakesh who was very helpful, kind and professional. I am greatful for his help and I would recomend his services to anyone.

We had a wonderful two weeks here, the staff were very nice and friendly. In the evening at the bar, the barMichalis and Jivka served us delicious drinks. I would recommend this experience to others. :)

Hotel clean and look after inside and outside ver well Big rooms with very comfortable beds Room cleaned every day even without asking Great food, different cusine every day Big rooms with very comfortable beds Hotel clean and look after inside and outside ver well Very friendly staff, from receptionists, bar staff, waiters and waitress, chefs, managers, room cleaners. Everyone ready to help...

“Spotless Hotel with Amazing Staff”? The hotel is spotless and very well looked after, inside and out. Spacious rooms with super comfortable beds, cleaned daily without asking. The food is excellent, with a different cuisine every day, and the staff are all incredibly friendly and helpful. Highly recommended!

Really comfy hotel room. Friendly check in and helpful staff. Nice location short walk to the beach. Sea view from balcony. Delicious breakfast!

A large hotel with usual facilities. Room was fine, though shower needs improvement as it wets the bathroom floor. Good choice of breakfast items. Location on main road not seafront so some road noise. No parking. (Though we went to the wrong hotel on arrival and they said we could use their underground car park for €7 a day).

Charged an extra 30 Euro above stated 70 Euros because of the type of room we had booked. The room was not that brilliant. A large bed but very little space to put your clothing for a 10 day stay. We mostly lived out of a suitcase. The view was OK but not exciting. Very very noisy from the main road. The food was hit and miss, and not that good. As for the entertainment in the evening I would give...

We had a wonderful stay at Minos Hotel in Crete! From the moment we arrived, we was warmly welcomed by the friendly and professional staff. The hospitality throughout my stay was exceptional – everyone went above and beyond to make us feel comfortable and at home. The service was truly outstanding, with attention to every detail. The rooms were clean and well-maintained, the food was delicious, and...

Spent 10days here as a return visit. Is a lovely hotel with everything you need and in a perfect position just a few minuted from the beach. We will almost certainly return. Staff are helpfull and friendly. Pool area and bars is as you would like it. Sorry to be leaving. Thank you.

We stayed for a week here recently and had a great time, great location with just short walk into town. Staff are friendly and happy to answer any questions. We had bed and breakfast only but this was more than enough. Plenty to choose from. Would stay here again

Amazing hotel! At first I was a bit worried about the bad weather but everything changed by my arrival! One of the most cleaned hotel with staff like family. One special mention for the tasty food and the kindness of the bar staff! Felt like home.

It was an amazing stay! 3 days of relaxation in a small quite hotel! The daily buffet was really tasty but the highlight of this hotel is the nice behaviour of the staff!

We booked this hotel for our honey moon and it has ticked every box, staff are amazing from the cleaners to the receptionist. The hotel is absolutely spotless the attention to detail is second to none, the pool is clean and very relaxing, cocktails are amazing especially made by Maria during the day or Carlos at night, breakfast there is a huge selection catering for every fussy eater, my only criticism...

Had the most amazing wild rose facial, back and head massage with Sofia. Left feeling brand new!

The stay at the hotel was very relaxing. The food is healthy and tasty. The staff is attentive and very friendly. Massages are also offered. I had a deep tissue massage with Sofia, which was excellent. Sofia carefully identified where my tension was and then massaged those areas very precisely. I would gladly come back again.

Sofia therapy massage is the best i ever had. She is very professional and kind and she recognises the pain/ problem immediately . You must make a reservation for her . I will thae her with me to my country

Great resort, staff were super helpful especially those at the restaurant. The Spa was amazing and the staff took time to speak with us before recommending treatment to book. Location right on the beach made it a fantastic place to stay.

Fabulous hotel and staff. We came in October and even though it was nearing the end of the season the service was fantastic, couldn’t fault it. The resort was great, absolutely lovely beach and the staff are all wonderful. Manos, the manager in the restaurant is an absolute gem, so welcoming and friendly. Can’t fault this resort in any way 😊

Beware the "all inclusive" mention because we would not have considered our stay all included by any means. With a limited drink menu at the bar, and no not just for premium alcohols, things like a margarita or a mojito were excluded from our package. The answer we received was because it is high season, we stayed during September so in reality its end of season, we want to relieve as much traffic...

I loved absolutely everything a about my experience! This was my very 1st time in Crete and the hospitality was second to none! The staff went above and beyond to ensure my stay was wonderful!! I'd love to visit again!

Perfect in every way. Food and drinks were excellent, staff polite and hospitable, while working busy shifts. Beach was great and the highlight of the trip. Facilities were very well kept and entire resort was kept clean and tidy. Overall excellent stay and well recommended. Highlight of the trip!

We recently stayed at Hotel Agapi Beach Resort in Crete and honestly, it exceeded all my expectations. From the moment we arrived, the staff went out of their way to make us feel welcome — warm smiles and genuinely helpful service whenever we needed anything. All in all, Hotel Agapi Beach Resort is a wonderful place to unwind, enjoy the sea, and be well taken care of. I’d highly recommend it to anyone...

An absolutely relaxing experience! The atmosphere was peaceful, the staff was incredibly friendly (Full Body and Face Massage and Mask done by Pantelis), and everything was spotless.

The Crete massage here was 5*, very good and the physiotherapist was very well informed and provided a very good service at a reasonable price. Would highly recommend using the service, the person was Boso who was really good.

I had my massage with Maria and it was amazing I had the Cretan massage which is whole body and a face massage and it was very nice gentle and relaxing. Bosilka helpt me and my family to book everything and everyone is very friendly

I had a great holidays really loveky 100 proccent recommended and will goo againn we did everything from sport too entertaining and had a lovely massage from maria the besttt the beach was very joyfull and the sea always calm great food 100procent the best

We had a lovely experience it was amazing very beatifull hotel and all workers was really friendly we had a really good massage from aegio spa drom maria and leonidas it was the best and we had an amazing volleyball with liam everything was perfect food great and sea view room also thank you very muchh

Especially the spa spot is highly recommended, nice massages and wonderful people. The general hotel experience was great as well.

The room was great and cleaned everyday. The food on the buffet was so nice and the view from the hotel was breathtaking. Not one bad word to say. Great visit from start to finish.

Unique and vastly expansive property. It was so large that there was a whole other pool and another beach we didn’t even discover until the night before our last day. Be sure to go on all the elevators as they take you to different places. A rental car place and an ATV Quad excursion is economical and within walking distance to the resort. There’s also a seaside village not far from the resort with...

It was a nice surprise! We were upgraded to a family suite with a large balcony and seaview, this made us very comfortable. Room was clean, A/C worked well, water was provided. Food in the buffet was varied and mostly good. Parking was a challenge for a first day. One of the beaches is not owned by hotel, so they require payment, a bummer!

We had a lovely stay at this hotel. I was pleasantly surprised with the food, it was always fresh, tasted good and selection/variety was impressive. Buffet always clean, and well maintained. The views from this hotel are mesmerizing, sunrise and sunsets are beautiful. The only minus for us was that if you want to go to the beach you need to pay for lounge chairs, it wasn’t very expensive. The beaches...

Upgraded to junior suite lovely sea view room clean great housekeeping bathroom fine but could do with upgrade

We had an amazing experience at this resort from start to finish (11 days in October 2025, all-inclusive). The property itself is beautiful, well-maintained, and offers a perfect blend of comfort and relaxation. Everything was spotless, and it is clear that great care is taken to keep the place immaculate. A special mention must go to the restaurant and its exceptional staff, which truly exceeded...

We had a wonderful stay at this beautiful and comfortable family-run hotel. The staff were always polite, friendly, and eager to assist every guest with a genuine smile. Our room 477 was located in the main building on the first floor, offering a stunning sea view. The restaurant provided an impressive variety of dishes — from fresh seafood and meats to salads, fruits, and delicious desserts. Every...

Stayed for a week with my family at Atali in Bali. Bali is a seaside village situated in the heat of Crete. The hotel met all the expectations for a pleasant stay. The food was delicious, everything was clean, and the staff were friendly and helpful. Overall, we had a positive experience.

Third time at the hotel, everything was beyond my expectations! I loved ❤️ 🍕!!!! My room had a sea and mountain view. Staff were wonderful. Special thanks to the ladies at the reception.

Our experience here was wonderful. The food is amazing, we ate a lot every day, desserts were great too. There is an open bar + ice cream bar as well. The weather was so nice, even in October, very sunny and warm. We spent a lot of time at the beach / in the pool. Rooms were clean, I would highly recommend this resort to anyone!

This is the second time I have been here and both times we loved it. The people here are extremely kind, friendly and helpful, the rooms are great and well situated and the food is amazing a d very varied. I highly recommeend even with kids, they have animators and activities, pool, anything you might want or need. And the massage was the best I have ever had.

We spent a week at Atali Grand Resort in Bali at the end of October. The staff was great, the food delicious and the weather amazing 😋😍

I can’t speak positively enough about this hotel. We came as a family of 4 with a 4 year old and a 20 month old and everything about the hotel is so carefully thought about and children are really really well considered. The pools are lovely with the main pool being big enough to swim lengths etc and have plenty of room when it’s busy and the children’s pool was fantastic for our girls and I’d imagine...

Hotel is great, food is amazing, staff is very kind and helpful. Pool is great and sea is clean and many free sunbeds with umbrellas. Drinks at bars are good and strong. Only downside for me are kids. I don’t mind kids, but in dining area was like 30 kids screaming all at once it’s crazy, similar problem is loud rooms.i would make 1 hour eating time only for adults. Otherwise everything about hotel...

Petra Mare is a very good place for a relaxing family holiday. The food quality is above average, and although it’s prepared in small batches (which sometimes means a short wait), everything is fresh and tasty. The dessert bar is a bit limited, but the salad and side dish options are very good. The restaurant is well organized — there are always available tables, and the staff are friendly, polite...

We had a wonderful stay there. Everything was perfect! The beautiful location by the sea offered fantastic swimming pools for both children and adults. The food for breakfast, lunch, and dinner was amazing, and the kids' room provided engaging activities every day. The staff was incredibly kind and welcoming. Highly recommend!

A true gem! Petra Mare is an absolute treasure. Its location is simply breathtaking, right by the sea, making you feel surrounded by the beauty of the water. The rooms are spotless, perfectly maintained, and very comfortable. The buffet is outstanding, offering a wide variety of options to suit every taste. The pools are wonderful, especially the infinity pool at sunset – it is truly magical. If you...

We really enjoyed our stay at Hotel Petra Mare and the hotel met our expectations. We travelled as a couple without children and appreciated the separate dining area for adults only. We didn’t join the animation programs, but the animators were friendly and not pushy. Beach & Pool The beach is right in front of the hotel, sandy with a gradual entrance to the sea. Most of the time sunbeds were available...

Very good location, perfect breakfasts ,will be better if new bottles with water will be available every day

Because it is close to the port and attractions, I booked it for 2 days. Unfortunately, this is the worst hotel in my trip to Greece. There is a weird smell in the hotel. The sound insulation is poor, after all, it is on the island. But after staying for two days, the power outage occurred 3 times. The first two times were shorter, and the last time was longer, which was almost life-threatening. Because...

The hotel is in a good location, close to the commercial street, and it takes more than ten minutes to walk to the bus terminal and the port. However, the service level of the front desk is poor, and the professionalism is insufficient, especially the young lady on duty in the afternoon. We booked three rooms for 7 people. On the first day, each room was only given one door card, and each person was...

The room was large with a large balcony and sea view. Located in the old town, there are many restaurants around, and the food is also very good. The front desk staff was very enthusiastic and gave us a lot of travel suggestions.

Nice place. However, the staff was very rude with us. We traveled with our 11 months girl and asked to kindly prepare our very own baby food, which needed to cook just 4 minutes in plain, boiling water. They refused saying that it wasn't possible. We were very frustrated, as we didn't expect such a bad treatment from a 4 stars hotel and didn't know what to do. Luckily, the restaurant nearby accepted...

We stayed at Ibis Styles for 1 night in August 2024, because due to our incoming flight being delayed we arrived late in the evening. We got upgraded to an Executive Room and all, from reception welcoming to check-out was absolutely perfect, the room was big and clean with all comforts and a quiet balcony. Breakfast is generous and includes local sweets, and there is also a supermarket on the lower...

Lovely hotel with helpful staff. Excellent facilities with a swimming pool front and at the back of the main building. Great food and drinks.

Nice hotel but the food is just ok. After 5 days everything repeats and gets boring. Nice pool area and bars. Low budget drinks are ….. ok. Small cups for LQ cocktails

Overall I would recommend the hotel and the whole experience. It is a very beautiful hotel, the beach was wonderful and so was the surrounding area. The pools were renovated and look amazing!! There aren't enough sunbeds for everyone and many guests seem to "reserve" sunbeds by simply placing their towels on top for the whole day. If anyone is actually reading this review, I would propose to place...

We arrived at the hotel yesterday, and were instantly surprised with surroundings that are disorganized, to say it nicely and with low transport possibilities. Then, we have seen our room, which is far away from the pictures presented on the page, big disappointment there, all of the things were very old, visible dust and dirt especially under the beds and desk/ table. After that, we went to the lobby...

this place is excellent,sublime and great value for money at the price !

Beautiful Place. I enjoyed my one week in Europa Beach, accomodation that I had was ok, food was very good.

The location was excellent about 10 minutes flat walk along a promenade to a lovely large sandy beach- Almyros beach or a pebbly beach just in front of the hotel. There is a handy supermarket at the front entrance to the Ariadne with friendly staff and a larger one about 10 minutes walk away. The town was about a 10 minute walk through a residential area before the start of some shops or a walk towards...

The location was excellent about 10 minutes flat walk along a promenade to a lovely large sandy beach- Almyros beach or a pebbly beach just in front of the hotel. There is a handy supermarket at the front entrance to the Ariadne with friendly staff and a larger one about 10 minutes walk away. The town was about a 10 minute walk through a residential area before the start of some shops or a walk towards...

We were here on the 16th October near the end of the season. As others have mentioned its built over a valley. My wife has knee problems the lady in reception forget her name possibly Chara showed us a room with a view and one lower down. We chose the view as you still need to walk uphill for pool and restaurant. Room basic but cleaned every day. We were All Inclusive food most of the time was really...

We were here on the 16th October near the end of the season. As others have mentioned its built over a valley. My wife has knee problems the lady in reception forget her name possibly Chara showed us a room with a view and one lower down. We chose the view as you still need to walk uphill for pool and restaurant. Room basic but cleaned every day. We were All Inclusive food most of the time was really...

Had a really lovely stay at this hotel with family after staying at the sister hotel last year as a couple which didn't disappoint so we were familiar with the area and loved it. Pebbly Beach at the doorstep with a small sandy cove 5 mins away and bigger sandy beach past that two different companys doing sunbeds if you choose the bigger sandy beach ⛱️ walk a little further nearer the food / drink bar...

The overall hotel is good, the views of the ocean and the pool areas are fab. Breakfast is also very good. The rooms are a little dated, as are the bathrooms, there’s an in bath shower with a hose. We still had a fantastic stay. This hotel is a little outside the town- about 15 minutes walk

Hotel is great we had a private pool, in April quite chilly, but we decided to use it as a plunge pool every morning to feel refreshed for the day ahead and it was great, later on in the day was ok but we found more was happening round the main pool. Entertainment in the evenings is ok some better than others but all good fun. The staff are great here everyone very friendly, Sypro’s at the pool...

This hotel is absolutely gorgeous. The staff have been extremely accommodating and so kind. The food and drinks are fabulous. The rooms and decoration is so aesthetic and clean. Entertainment has been so fun and inclusive of guests. Getting everyone up on their feet dancing. The location is beautiful not far from the beach at all.

i arrived at this hotel with my friend late on a sunday and we were seen promptly and was given a bottle of water upon arrivial. my friend and i booked to seperate rooms and were unfortuanely seperated, we did request for rooms next to each other but was informed that there was none avalible. i will say the staff are very accomondating with request the food here is average but everything at dinner...

This holiday was very amazing despite missing the season it was very good. The food, the people, the weather and everything was outstanding. Definitely coming back again and the place is really nice and friendly, I felt safe all the time.

It exceeded our expectation. We were here in November with half board. Breakfast and dinners were rich and there was wide range of delicious food (meats, salads, desserts, ice creams). Staff was very friendly and Check in was comfortable. Room was little bit smaller, shower water drains slower but generally modern and comfortable. We used outdoor/indoor pool and gym without any trouble. In the evening...

The food was ok. The staff were not as friendly and there were loads of cats around the hotel which was not ideal considering that my friend is allaergic to cats. The cats were inside the hotel and even in the dining area (so during both breakfast and dinner, they were always in the room).

Beautiful hotel and surroundings, the staff were genuinely friendly and welcoming, the food was superb and freshly made and refreshed in a timely manner, our entire family were extremely happy with the food choices each day and the all inclusive aspect meant we never missed out on any snacks or ice creams around the pools. The hotel is close to the little beach at the bottom of the hill and this is...

Was bought as present for our honeymoon and the room wasn’t the best so I emailed them explaining and next day we got the best upgrade with private pool only thing I’d say is the pool was ice cold, but free robes slippers a bath with an amazing view the food was lovely the staff was amazing the shows were good the bar staff was so lovely and chatty! I’d 100% recommend sad to leave but had the best...

This is a lovely hotel but I wouldn't class it as a 4 star hotel. It is in a beautiful location, stunning views and a quaint little beach in a bay with lots of water activities. The staff at the hotel are fabulous, friendly and happy to help. The outside area is small but well kept and lovely to sit around. There's a bus to and from Heraklion. The entertainment was fun and different each night. It...

We had an amazing holiday in September at this hotel and would highly recommend it for families looking to relax and create unforgettable memories. The hotel itself is lovely and very clean. The food and drinks were varied and catered to all tastes, so there was always something enjoyable for everyone. The views around the hotel are beautiful, and there’s a stunning beach nearby that made our days...

I had an amazing stay at the Blue Bay Resort! The hotel is absolutely beautiful – everything is perfect, from the elegant design to the friendly and professional staff. The atmosphere is relaxing and luxurious at the same time. The view from my room was simply breathtaking – waking up to the stunning sea view every morning was unforgettable. I would highly recommend this place to anyone looking for...

This was our second visit to the Blue Bay Resort, and it felt like coming home. From the moment we arrived, the kindness and genuine warmth of the staff and management surrounded us like sunshine. Every little attention, from their friendly smile, thoughtful gestures, the special “welcome back”... it all made us feel truly special and cared for. The all-inclusive buffet is simply great, with a wide...

After a 3.5 hour bus ride from the airport arriving late pm, the last drop, we were so looking forward to getting to the hotel. The greeting from an older lady at reception couldn’t have been more unwelcoming, rude with not even a hello or a smile. They left us some food out which was awful, the room also had no balcony, we booked this hotel as it stated every room had one. We spoke to the receptionist...

Beautiful hotel almost on the beach. Very clean rooms, perfect service. We prefer adult friendly hotels, so this hotel is the right match. Excellent food every day, great program (aqua gym, games, karaoke, culture evening etc.). And last but not least: the best personel ever, nice people doing perfectly their job.

Staff at this hotel made us feel so welcome from the moment we arrived. Fruit plater in room and Bottle of wine.Dorian n the restaurant was fantastic nothing too much bother. Always smiling and so good at her job. Stavros in the bar very attentive. Entertainment duo worked very hard. We were in a party of 12 and had a fantastic time also got engaged on karaoke night so such a memorable holiday. Did...

We went on holiday with my friend looking for pure relaxation and an easy, peaceful stay. We mainly chose this hotel because of its location right by the beach and it really delivered. From the moment we arrived, everything matched our expectations, a beautiful clean beach just a few steps away, super friendly staff and amazing, varied food. Every day there were plenty of options meat, vegetarian...

I stayed at the beginning of September with my parents for a week in this beautiful and comfortable hotel. From the moment we arrived, we were warmly welcomed. Our room was spacious, tastefully decorated, and very clean. We were given a room with a front balcony, even though we had originally booked one with a side sea view. I had read beforehand that these rooms might be noisy, so I was quite curious...

The hotel was excellent, fantastic staff and food wonderful ..better than many of the surrounding restaurants. Plentiful and as an adults only hotel free from fast food. No complaints at all. Rooms clean and the ladies who serviced them friendly and efficient. The reception staff were multi lingual and a fountain of information. We loved sitting on the terrace outside in the evening. I made good use...